I have been having extreme trouble with my server, possibly a hardware issue..now the usb key that holds my pro license has gone tits up..when i plug it in a pc it acts as if someone is plugging/unplugging every second..cant access it all, i have tried to find a contact email for limetech but i can only find info to purchase licences..i have a spare kingston key i need to use to try and finish off this job as my array is currently unprotected as the parity has not been able to sync due to other issue, i am then going to buy a new firefly usb as it has the led on it..can someone who deals with licences and GUID serial etc please help me or give me details of who i need to address.

You could try PMing Tom or one of the other LimeTech guys, alternatively you could send an email to [email protected] (on the main website under "Contact"...)

Done both of those things..not heard back yet from either avenue..im a bit stuck now..cant start the server with this key..not to amused.

Tom is usually very quick at responding with replacements for dead keys.

 

Did you include the GUID of your new USB key when you e-mailed your request to him?    To get it, you simply need to install UnRAID on the key; then boot to it; and then on the main Web GUI page just click on the flash drive and it will show the GUID.

 

You may want to consider buying a spare key (only $30) so you'll have one available if you ever have any future failures.

 

That's what I thought. ..maybe he is on christmas holidays. I sent the guid along, with email, of the temporary key, however this not the final key I want it to reside on, I like the lexar keys as they have an activity led, I purchased a new one and waiting it's arrival. I'm hoping the keys was the cause of the problems I've been experiencing.