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Failed Disk advice,

Featured Replies

Hi Guys,

 

I think i might have a failed disk... but it might be the way i've used unRAID.

 

4.4.2 with vmserver installed

 

i setup a 4 disk array (no parity)

then created a VM volume on each, joined them in the guest Server OS. and started to move data onto them over the network.

 

all seemed fine.

 

now i have the entire of my data on them, i tried to add a parity disk.

 

Parity being generated fine working fine 50MB/s or so.

 

I started my VM back up and noticed LOADS of errors form one of the disks. the VM does use this disk for media storage but it's not the VM's OS disk disk so i'd not expect much IO on that virtual volume.

 

 

anyway, i've not stopped my VM. but i've an error rate of in the +1000 range.

 

 

 

looking at the syslog

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578272/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578280/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578288/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578296/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578304/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578312/2, count: 1

Appears over and over.

 

 

should i panic, or or assume that it's down to me having a VM with some active disk IO on whilst it was trying to create a parity disk (i dind't think this was a problem for unraid... )

 

I've now set it off again with no VM running to see what happens this time round.

thanks for any advice.

 

 

 

Hi Guys,

 

I think i might have a failed disk... but it might be the way i've used unRAID.

 

4.4.2 with vmserver installed

 

i setup a 4 disk array (no parity)

then created a VM volume on each, joined them in the guest Server OS. and started to move data onto them over the network.

 

all seemed fine.

 

now i have the entire of my data on them, i tried to add a parity disk.

 

Parity being generated fine working fine 50MB/s or so.

 

I started my VM back up and noticed LOADS of errors form one of the disks. the VM does use this disk for media storage but it's not the VM's OS disk disk so i'd not expect much IO on that virtual volume.

 

 

anyway, i've not stopped my VM. but i've an error rate of in the +1000 range.

 

 

 

looking at the syslog

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578272/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578280/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578288/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578296/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578304/2, count: 1

Jun  2 05:24:11 Tower kernel: md: disk2 read error

Jun  2 05:24:11 Tower kernel: handle_stripe read error: 16578312/2, count: 1

Appears over and over.

 

 

should i panic, or or assume that it's down to me having a VM with some active disk IO on whilst it was trying to create a parity disk (i dind't think this was a problem for unraid... )

 

I've now set it off again with no VM running to see what happens this time round.

thanks for any advice.

 

 

 

Did you create the VM volume on the "/dev/md?" devices, or the /dev/sd?" devices?

 

If you did it on the /dev/sd? devices you are bypassing the raid array and writing directly to the physical disks.  This is guaranteed to cause parity errors...

However... you are getting "read" errors..., not parity errors. That indicates to me a defective disk as it is being read in the attempt to calculate parity.

 

Since you did not have a parity disk, the data disks would not have been "cleared" (all bits set to zero) and therefore, you would not have known about any bad sectors until now that you are attempting to read them.

 

What does a smartctl report show for disk2?    It will tell you if the disk hardware is having problems with bad sectors.

 

Joe L.

  • Author

VMs are created under on the data stores which are made

\mnt\disk1

\mnt\disk2

etc

 

is this protected through unraid?

 

I have since stopped the VM, stopped the array and restarted the array - it reset it's error count when it did this,

 

it again was fine for about 10 minutes then loads of errors - reached 3425 so i suspect there are some bad sections of the disk as the errors come in waves (it's been clean of errors for 20 minutes and the parity wirte speed it back up to 50MBs.

 

i definatly susspect a dodgy disk purhaps the disk got moved whilst spinning and the head had damaged some of the platter hence the area of bad reads and then being ok again.

 

 

 

 

  • Author

Joe, this is the report from that disk...

 

smartctl version 5.38 [i486-slackware-linux-gnu] Copyright © 2002-8 Bruce Allen

Home page is http://smartmontools.sourceforge.net/

 

=== START OF INFORMATION SECTION ===

Model Family:    Maxtor DiamondMax 10 family (SATA/300)

Device Model:    Maxtor 6V250F0

Serial Number:    V59401YG

Firmware Version: VA111680

User Capacity:    250,059,350,016 bytes

Device is:        In smartctl database [for details use: -P show]

ATA Version is:  7

ATA Standard is:  ATA/ATAPI-7 T13 1532D revision 0

Local Time is:    Tue Jun  2 06:44:27 2009 GMT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

was never started.

Auto Offline Data Collection: Enabled.

Self-test execution status:      ( 118) The previous self-test completed having

the read element of the test failed.

Total time to complete Offline

data collection: (2102) seconds.

Offline data collection

capabilities: (0x5b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

No Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (  2) minutes.

Extended self-test routine

recommended polling time: ( 113) minutes.

SCT capabilities:       (0x0021) SCT Status supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 32

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  3 Spin_Up_Time            0x0027  192  187  063    Pre-fail  Always      -      20141

  4 Start_Stop_Count        0x0032  253  253  000    Old_age  Always      -      283

  5 Reallocated_Sector_Ct  0x0033  233  233  063    Pre-fail  Always      -      259

  7 Seek_Error_Rate        0x000a  253  252  000    Old_age  Always      -      0

  8 Seek_Time_Performance  0x0027  253  230  187    Pre-fail  Always      -      50774

  9 Power_On_Hours          0x0032  236  236  000    Old_age  Always      -      6033

10 Spin_Retry_Count        0x002b  253  252  157    Pre-fail  Always      -      0

11 Calibration_Retry_Count 0x002b  253  252  223    Pre-fail  Always      -      0

12 Power_Cycle_Count      0x0032  253  253  000    Old_age  Always      -      309

189 High_Fly_Writes        0x003a  100  100  000    Old_age  Always      -      0

190 Airflow_Temperature_Cel 0x0022  074  047  000    Old_age  Always      -      26 (Lifetime Min/Max 21/26)

192 Power-Off_Retract_Count 0x0032  253  253  000    Old_age  Always      -      0

193 Load_Cycle_Count        0x0032  253  253  000    Old_age  Always      -      0

194 Temperature_Celsius    0x0032  042  253  000    Old_age  Always      -      26

195 Hardware_ECC_Recovered  0x000a  253  252  000    Old_age  Always      -      110

196 Reallocated_Event_Count 0x0008  253  253  000    Old_age  Offline      -      0

197 Current_Pending_Sector  0x0008  249  237  000    Old_age  Offline      -      62

198 Offline_Uncorrectable  0x0008  252  252  000    Old_age  Offline      -      1

199 UDMA_CRC_Error_Count    0x0008  199  199  000    Old_age  Offline      -      0

200 Multi_Zone_Error_Rate  0x000a  253  252  000    Old_age  Always      -      0

201 Soft_Read_Error_Rate    0x000a  253  252  000    Old_age  Always      -      0

202 TA_Increase_Count      0x000a  253  250  000    Old_age  Always      -      0

203 Run_Out_Cancel          0x000b  253  252  180    Pre-fail  Always      -      0

204 Shock_Count_Write_Opern 0x000a  253  252  000    Old_age  Always      -      0

205 Shock_Rate_Write_Opern  0x000a  253  252  000    Old_age  Always      -      0

207 Spin_High_Current      0x002a  253  252  000    Old_age  Always      -      0

208 Spin_Buzz              0x002a  253  252  000    Old_age  Always      -      0

210 Unknown_Attribute      0x0032  253  252  000    Old_age  Always      -      0

211 Unknown_Attribute      0x0032  253  252  000    Old_age  Always      -      0

212 Unknown_Attribute      0x0032  253  252  000    Old_age  Always      -      0

 

SMART Error Log Version: 1

ATA Error Count: 16218 (device log contains only the most recent five errors)

CR = Command Register [HEX]

FR = Features Register [HEX]

SC = Sector Count Register [HEX]

SN = Sector Number Register [HEX]

CL = Cylinder Low Register [HEX]

CH = Cylinder High Register [HEX]

DH = Device/Head Register [HEX]

DC = Device Command Register [HEX]

ER = Error register [HEX]

ST = Status register [HEX]

Powered_Up_Time is measured from power on, and printed as

DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,

SS=sec, and sss=millisec. It "wraps" after 49.710 days.

 

Error 16218 occurred at disk power-on lifetime: 5656 hours (235 days + 16 hours)

  When the command that caused the error occurred, the device was in an unknown state.

 

  After command completion occurred, registers were:

  ER ST SC SN CL CH DH

  -- -- -- -- -- -- --

  00 50 00 00 00 00 a0

 

  Commands leading to the command that caused the error were:

  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name

  -- -- -- -- -- -- -- --  ----------------  --------------------

  ec 00 00 00 00 00 a0 00      00:54:42.437  IDENTIFY DEVICE

  25 00 00 5f 50 10 e0 00      00:54:39.477  READ DMA EXT

  ec 00 00 00 00 00 a0 00      00:54:39.457  IDENTIFY DEVICE

  ef 03 42 00 00 00 a0 00      00:54:39.437  SET FEATURES [set transfer mode]

  ec 00 00 00 00 00 a0 00      00:54:39.320  IDENTIFY DEVICE

 

Error 16217 occurred at disk power-on lifetime: 5656 hours (235 days + 16 hours)

  When the command that caused the error occurred, the device was in an unknown state.

 

  After command completion occurred, registers were:

  ER ST SC SN CL CH DH

  -- -- -- -- -- -- --

  00 50 00 00 00 00 a0

 

  Commands leading to the command that caused the error were:

  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name

  -- -- -- -- -- -- -- --  ----------------  --------------------

  ec 00 00 00 00 00 a0 00      00:54:39.320  IDENTIFY DEVICE

  25 00 00 5f 50 10 e0 00      00:54:36.406  READ DMA EXT

  ec 00 00 00 00 00 a0 00      00:54:36.386  IDENTIFY DEVICE

  ef 03 42 00 00 00 a0 00      00:54:36.366  SET FEATURES [set transfer mode]

  ec 00 00 00 00 00 a0 00      00:54:36.252  IDENTIFY DEVICE

 

Error 16216 occurred at disk power-on lifetime: 5656 hours (235 days + 16 hours)

  When the command that caused the error occurred, the device was in an unknown state.

 

  After command completion occurred, registers were:

  ER ST SC SN CL CH DH

  -- -- -- -- -- -- --

  00 50 00 00 00 00 a0

 

  Commands leading to the command that caused the error were:

  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name

  -- -- -- -- -- -- -- --  ----------------  --------------------

  ec 00 00 00 00 00 a0 00      00:54:36.252  IDENTIFY DEVICE

  25 00 00 5f 50 10 e0 00      00:54:33.295  READ DMA EXT

  ec 00 00 00 00 00 a0 00      00:54:33.275  IDENTIFY DEVICE

  ef 03 42 00 00 00 a0 00      00:54:33.255  SET FEATURES [set transfer mode]

  ec 00 00 00 00 00 a0 00      00:54:33.168  IDENTIFY DEVICE

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline      Completed: read failure      60%      6024        16555602

# 2  Selective offline  Completed without error      00%        1        -

 

SMART Selective self-test log data structure revision number 1

SPAN    MIN_LBA    MAX_LBA  CURRENT_TEST_STATUS

    1          0  39062500  Not_testing

    2  449334667  488397167  Not_testing

    3          0          0  Not_testing

    4          0          0  Not_testing

    5          0          0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

VMs are created under on the data stores which are made

\mnt\disk1

\mnt\disk2

etc

 

is this protected through unraid?

Yes, it is, you are fine as far as parity goes.

I have since stopped the VM, stopped the array and restarted the array - it reset it's error count when it did this,

 

it again was fine for about 10 minutes then loads of errors - reached 3425 so i suspect there are some bad sections of the disk as the errors come in waves (it's been clean of errors for 20 minutes and the parity wirte speed it back up to 50MBs.

 

i definatly susspect a dodgy disk purhaps the disk got moved whilst spinning and the head had damaged some of the platter hence the area of bad reads and then being ok again.

Your SMART report shows a sick disk.

It has already reallocated 259 sectors

5 Reallocated_Sector_Ct   0x0033   233   233   063    Pre-fail  Always       -       259

 

And it has another 62 pending relocation once they are eventually written to

Current_Pending_Sector  0x0008   249   237   000    Old_age   Offline      -       62

 

And the short smart test aborted at the 60% point on errors

# 1  Short offline       Completed: read failure       60%      6024         16555602

 

I'd RMA it.

 

  • Author

Joe,

 

As always thankyou so much for you help!

 

I'm going to throw that HDD in the bin. It's too old to RMA.

 

I've run tests on each of my other HDDs.

I see Old_age on all of them - should i be worried about this?

 

none of the "Reallocated_Sector_Ct" values are anything other than 0.

none of the Current_Pending_Secotrs" also nothing other than 0.

 

I've also had no more errors since i took the damaged disk out of the array this AM.

Thanks very much Joe.

 

I've run tests on each of my other HDDs.

I see Old_age on all of them - should i be worried about this?

Just indicates they've been spinning for a while.  If no other errors, I'd say leave them.  At some point it will make sense to retire them, larger single drives become cheep.

 

none of the "Reallocated_Sector_Ct" values are anything other than 0.

none of the Current_Pending_Secotrs" also nothing other than 0.

That's good...

I've also had no more errors since i took the damaged disk out of the array this AM.

Thanks very much Joe.

Also good.

 

Did you replace the drive with another?  And rebuilt onto it?

or

Did you just un--assign it and the indicator is now "red"

or

did you un-assign it and then press "Restore" to calculate new parity without it?

 

If the indicator is "red" on that drive, even if un-assigned, then you do not have parity protection... not until you either replace it, or pres the button labeled "restore" to save a new configuration and calculate parity on the new configuration.

 

Joe L.

  • Author

stopped the array,

un-assigned disk 2 (the dead one)

ticked the restore button to bring the arraay back online and then i think checked check parity.

 

can't be 100% sure on the last step.... i read the info on the side so i htink i got it right.

 

it took about 4 or more hours to re-calculate the parity so i think im covered.

 

(thanks for checking!)

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