Failed Drives


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This thread should be used to document drives that failed or showed signs of failure and were taken out of service.

 

Please include the brand and model, approximate age of the drive, whether drive is in warranty, short description, and a smart report if at all possible. If there is a forum thread documenting the failure, feel free to link that also.

 

Do not document DOAs or infant mortality during a preclear.

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Brand: Seagate

Model: ST3000DM001

Approximate age at failure: 1.8 years

Drive in warranty: Yes

 

The drive just up and died one day, no issues prior. Drive was completely offline, exhibited the "click-of-death", and unable to pull a SMART report. SMART reports prior to death were clean as a whistle. I no longer have the last SMART report prior to death, but it was 6 days before the failure of the drive, and not a single abnormal parameter.

 

Forum post: http://lime-technology.com/forum/index.php?topic=24786.msg329427#msg329427

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Brand: Seagate

Model: ST3000DM001-1CH166

Approximate age at failure: 2 years

Drive in warranty: 2x Yes, 1x No

 

I've had three failures of this model drive in the last 6 weeks.  One drive was out of warranty and exhibited some bad sectors but still works otherwise.  The other two became inaccessible and unable to generate smart reports.  Those two were still under warranty and showed no sign of issues before failure.  All of them were around two years old.  Fortunately, I had enough time between failures to allow unRAID to rebuild each disk onto a new drive.  I'm really glad I keep a precleared cold spare at all times.

 

These failures worry me because I still have several more of these drives and the age of the drives at failure seem to be consistent with Backblaze reports.

 

 

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  • 1 year later...

Brand: Western Digital Caviar Green

Model: WDC WD20EADS-00R6B0

Approximate age at failure: 2y, 5m, 23d, 0h

Drive in warranty: No

 

1 Raw read error rate         0x002f 200 200 051 Pre-fail Always Never 0

3 Spin up time                 0x0027 150 146 021 Pre-fail Always Never 9491

4 Start stop count         0x0032 096 096 000 Old age Always Never 4964

5 Reallocated sector count 0x0033 168 168 140 Pre-fail Always Never 251

7 Seek error rate         0x002e 200 200 000 Old age Always Never 0

9 Power on hours      0x0032 071 071 000 Old age Always Never 21769 (2y, 5m, 23d, 1h)

10 Spin retry count         0x0032 100 100 000 Old age Always Never 0

11 Calibration retry count 0x0032 100 253 000 Old age Always Never 0

12 Power cycle count         0x0032 100 100 000 Old age Always Never 66

192 Power-off retract count 0x0032 200 200 000 Old age Always Never 47

193 Load cycle count      0x0032 162 162 000 Old age Always Never 116914

194 Temperature celsius  0x0022 122 089 000 Old age Always Never 30

196 Reallocated event count 0x0032 001 001 000 Old age Always Never 208

197 Current pending sector 0x0032 200 199 000 Old age Always Never 6

198 Offline uncorrectable 0x0030 200 199 000 Old age Offline Never 0

199 UDMA CRC error count 0x0032 200 200 000 Old age Always Never 1

200 Multi zone error rate 0x0008 200 167 000 Old age Offline Never 0

 

 

Brand: Seagate

Model: ST2000DL003-9VT166

Approximate age at failure: 4y, 2m, 7d, 3h

Drive in warranty: No

 

1 Raw read error rate         0x000f 117 099 006 Pre-fail Always Never 147668272

3 Spin up time                 0x0003 090 076 000 Pre-fail Always Never 0

4 Start stop count         0x0032 093 093 020 Old age Always Never 7611

5 Reallocated sector count 0x0033 100 100 036 Pre-fail Always Never 0

7 Seek error rate         0x000f 084 065 030 Pre-fail Always Never 284656557

9 Power on hours         0x0032 059 058 000 Old age Always Never 36723 (4y, 2m, 7d, 3h)

10 Spin retry count         0x0013 100 100 097 Pre-fail Always Never 0

12 Power cycle count         0x0032 100 100 020 Old age Always Never 65

183 Runtime bad block         0x0032 100 100 000 Old age Always Never 0

184 End-to-end error         0x0032 100 100 099 Old age Always Never 0

187 Reported uncorrect         0x0032 089 089 000 Old age Always Never 11

188 Command timeout         0x0032 100 100 000 Old age Always Never 0

189 High fly writes                 0x003a 100 100 000 Old age Always Never 0

190 Airflow temperature cel 0x0022 074 059 045 Old age Always Never 26 (min/max 21/27)

191 G-sense error rate         0x0032 100 100 000 Old age Always Never 0

192 Power-off retract count 0x0032 100 100 000 Old age Always Never 56

193 Load cycle count         0x0032 097 097 000 Old age Always Never 7945

194 Temperature celsius         0x0022 026 041 000 Old age Always Never 26 (0 21 0 0 0)

195 Hardware ECC recovered 0x001a 030 015 000 Old age Always Never 147668272

197 Current pending sector 0x0012 100 100 000 Old age Always Never 0

198 Offline uncorrectable 0x0010 100 100 000 Old age Offline Never 0

199 UDMA CRC error count 0x003e 200 200 000 Old age Always Never 0

240 Head flying hours         0x0000 100 253 000 Old age Offline Never 281294588092845

241 Total lbas written    0x0000 100 253 000 Old age Offline Never 2329080217

242 Total lbas read        0x0000 100 253 000 Old age Offline Never 879719883

 

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  • 1 month later...
  • 1 year later...

WD Blue 4TB - WD40EZRZ - bought batch of 4.  2 died within a month.  Replaced by WD, refurbished drives run much cooler and quieter than originals.

WD Red 5TB - WD50EFRX - bad sectors after just under a year, sent back to WD.  WD replaced with a 4TB Blue.  6 months of arguing with WD eventually got it replaced with a 5TB Purple.

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  • 1 year later...

Brand: WD

Model: WDC WD10EZEX-60WN4A0

Age at failure: 2Years 4Months

Drive in warranty:; No

 

1Raw read error rate0x002f200200051Pre-failAlwaysNever0

3Spin up time0x0027173172021Pre-failAlwaysNever2333

4Start stop count0x0032100100000Old ageAlwaysNever342

5Reallocated sector count0x0033133133140Pre-failAlwaysFAILING NOW2829

7Seek error rate0x002f200198051Pre-failAlwaysNever0

9Power on hours0x0032094094000Old ageAlwaysNever4818 (6m, 16d, 18h)

10Spin retry count0x0033100100051Pre-failAlwaysNever0

11Calibration retry count0x0032100100000Old ageAlwaysNever0

12Power cycle count0x0032100100000Old ageAlwaysNever333

183Runtime bad block0x0032084084000Old ageAlwaysNever16

184End-to-end error0x0033100100097Pre-failAlwaysNever0

187Reported uncorrect0x0032099097000Old ageAlwaysNever6

188Command timeout0x0032099001000Old ageAlwaysNever25770197287

190Airflow temperature cel0x0022060051040Old ageAlwaysNever40 (min/max 40/40)

192Power-off retract count0x0032200200000Old ageAlwaysNever152

193Load cycle count0x0032199199000Old ageAlwaysNever4298

194Temperature celsius0x0022103094000Old ageAlwaysNever40

196Reallocated event count0x0032077077000Old ageAlwaysNever123

197Current pending sector0x0032200200000Old ageAlwaysNever0

198Offline uncorrectable0x0030200200000Old ageOfflineNever0

199UDMA CRC error count0x0032200200000Old ageAlwaysNever0

200Multi zone error rate0x0008200184000Old ageOfflineNever4

 

Does this mean that this drive is dead?

wayrich-smart-20190226-1655.zip

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  • 2 weeks later...

Model family:Seagate Barracuda LP

Device model:ST32000542AS

9 Power on hours 0x0032 040 040 000 Old age AlwaysNever 52971 (6y, 16d, 3h)

Replaced with an Ironwolf 4TB

 

Not as good as the Samsung SpinPoint HD103UJ's they managed 11 years, retired as they were slowest in the array.

Replaced with Ironwolf 3TB

 

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Brand:  Seagate

Model:  Barracuda ST8000DM004 (from STEB8000100)

Age:  ~3 months (purchased 12/21/2018)

Warranty:  No, but only because I shucked it from an external drive case.

Short Description:  Worked great for a month in my ReadyNAS, then began to have issues writing to disk (for about a month), then failed.  No SMART report, but I do plan on using the Seagate tools to see if I can recover it.

 

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  • 7 months later...

My first ever dead hard drive (in Unraid or elsewhere). 

By coincidence I slept in the same room as the server last night, and woke this morning to the sound of a hard drive clicking in its death throws.

Unraid has now taken the disk offline, so I have to order a spare today and do a preclear stress test. Now I have that special anxiety of only single parity and one disk down! So will probably take the array offline until it's ready to be replaced - especially as one other disk is from the same batch (the parity drive), and there is another disk in there of the same model.

Looks like the disk failed at month 40 (came with a 36 month warranty booooo). 

I had all the info stored in the 'identity' section of unraid, coz I thought it was a very handy place to store it, but now that the disk is offline, I can't actually access that info, so the below information is taken from the parity, which is the same model purchased at the same time: 

Model family:    Seagate NAS HDD
Device model:    ST4000VN000-2AH166
User capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector sizes:    512 bytes logical, 4096 bytes physical
Rotation rate:    5980 rpm
Form factor:    3.5 inches
Date of purchase: 2016-07-04

Date of failure: 2019-11-11 (3 years 4 months - length of warranty: 3 years)

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  • 4 months later...
49 minutes ago, fschris said:

I guess this is dead...filled entire room with smoke and the fire alarms were going off in the house. Bought this from a HDD refurbish place on ebay last march. Prob not under warranty.

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You sure that molex wasn't plugged in backwards (yes, people have done that)? Or maybe it was wired up wrong. My guess is the power to the drive was at fault.

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its been in for a few month ( almost year.) it is keyed so dont think i plugged in wrong. The adapter was a standard molex so not sure! I am curios now as I know that the only to power the drive was to use that adapter. something about the 3.3v pin or something. i guess i will do some reading about it

 

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  • 1 month later...
  • 6 months later...
On 3/14/2020 at 7:53 PM, fschris said:

its been in for a few month ( almost year.) it is keyed so dont think i plugged in wrong. The adapter was a standard molex so not sure! I am curios now as I know that the only to power the drive was to use that adapter. something about the 3.3v pin or something. i guess i will do some reading about it

 

I just installed a Seasonic power supply this past weekend and really like that it came with individual cable sets that all plug directly into the PS.  So I don't need any of those adapters, like you show, my old setup had 2 running for 5 years.  I am ordering a second cable for my power supply with 4 more Sata power plugs.

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  • 5 months later...

Good morning, fellow UnRaiders!  

 

Recently, as early as this morning, I've had 3 drive failures, all of the same model drive. Seagate Ironwolf ST8000VN04.  I've been using Seagate drives religiously for years, and have never had an issue.  My array currently has over 10 8TB drives of the Ironwolf ST8000VN002 model.  Seagate has since replaced the ST8000VN002 with the ST8000VN04 model, and all three drives i've purchased and put in service in the last year, have failed.  

 

Has anyone else been having issues with these new drives from Seagate?

 

Thanks

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