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[REQUEST] Ability to re-send license file via website

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I decided to finally audition v6 about a week ago- on a test machine, and took advantage of the 30-day 'trial' license.  Without thinking, I reformatted the USB key when RC4 came out, and I DIDN'T save the original email.  (Didn't see the need- I had no intentions of keeping the server up very long.)  It's only now I realize there's no easy way to re-request another copy of the key w/o bugging an actual person.

  • 2 weeks later...

I decided to finally audition v6 about a week ago- on a test machine, and took advantage of the 30-day 'trial' license.  Without thinking, I reformatted the USB key when RC4 came out, and I DIDN'T save the original email.  (Didn't see the need- I had no intentions of keeping the server up very long.)  It's only now I realize there's no easy way to re-request another copy of the key w/o bugging an actual person.

You can re-request a Trial key - it's for the Basic/Plus/Pro keys that you need to email support if you lose them.

  • Author

At last attempt, system wouldn't allow me to re-request a license, stating that the original license hadn't yet expired.  It's a non-issue for me at this point.  I used one of my licensed back-up keys.  I just thought it warranted mention- since it's easy to see how someone might not guard a 'practice' key.  (I didn't)  That, plus the likelihood of someone formatting their key (with no more release candidates) is much lower.  In my case, I accidentally deleted the key just a few days after getting it, and I didn't keep the email (again, lack of respect/forethought because I was only experimenting.) 

 

So my mention was moreso for the those that may follow in my footsteps.

 

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