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Resolved: System unresponsive


10meghalfduplex

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Hi Guys,

 

Thought I would report an issue i was seeing, just in case anyone else comes across it.

 

Issue: After upgrading to unraid 6.01 from 5.05 the system becomes unresponsive to both web gui and ping (system runs headless and it is not possible to connect a monitor practically)

 

More Detail:  System would idle fine for at least 30 minutes, as soon as i provoked disk activity (either with array online via a network copy or by adding a new disk and having it preclear with the array offline) the web gui would give a 404-esqe error and the server would not respond to ping.

 

Logs: Unable to get logs as they clear on reboot as far as i can tell

 

Upgrade process: Followed to the letter on the "short and sweet" instructions, no issues encountered

 

Troubleshooting steps take:

- New usb slot

- re-wiped usb and tried again

- swapped out switching hardware

- cold restart (capacitors empty)

- machine idled for 30 minutes with array offline - issue did not occur, only occured after 10 minutes of network copy with array online or within 3 minutes of trying to preclear a new disk.

 

Hardware:

Asus P5Q Pro

Intel Pentium e5300

4 GB ram

2X WD Red 3TB

1x WD Red 2TB

1X Seagate 2TB

 

Ultimate resolution: Roll back to 5.05, no further issues encountered (afraid i did not have time to troubleshoot as my wife needs this machine for her photography work urgently, only upgraded to 6 as i wanted to add an extra hard drive and thought i would buy a basic license instead, i upgraded the basic license to plus license which allowed me to use the additional hard drive in unraid 5, i'll try unraid 6 in a few month when the next stable comes out.

 

Just posting this in case anyone else had similiar issues, - i don't need any active support on this - if you would like logs or anything out of my unraid 5 install for whatever reason i am happy to provide them, just say the word.

 

cheers

 

10meg

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  • 1 month later...

Ok, update.

 

So I upgraded from 5.05 to 6.1 - using the instruction here: http://lime-technology.com/wiki/index.php/Upgrading_to_UnRAID_v6 (which are excellent!).

 

Uptime so far is 1 hour 15 minutes.

 

I've run permissions (just in case) and i'm running a parity check - running a parity check reproduced my fault within 5minutes 100% of the time with 6.0.1, so i'm pretty hopeful that whatever the issue was has not occurred in 6.1.

 

It's possible the work between 6.0.1 and 6.1 resolved whatever this issue was but i personally think that either I missed something in the 6.0.1 upgrade instructions, or there was something missing in the 6.0.1 instructions (probably the former as i was following the short and sweet instructions).

 

Just wanted to report this to close this out.

 

 

 

 

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