Plexconnect and Openvpn. Uh ohh!

[Jetjockey]

Hello all. 

 

I've been running PMS and Plexconnect on my Unraid server for a few months now. There are a few issues (maybe) where the "All Movies" choice on the menu just results in a spinning wheel and all movies never being found. The "On Deck" and "Recenly Watched" and "Unwatched" selections all work, but "All movies" gets no results at all and eventually times out. I'm assuming this is a Plexconnect/PMS issue? Has anybody else the same problem?

 

Anyway, point is, I recently installed Openvpn and Plexconnect immediately refuses to show me anything under the "Trailers" icon. The redirect function still seems to work (all Apple content seems accessible and all other icons work such as Netflix), but using the "Trailers" icon results in the message "Trailers is unavailable, try again later".

 

If I stop Openvpn and reboot the server then Plexconnect will work again. The minute I start Openvpn then Plexconnect stops working. I have shut down the use of port 443 in Openvpn to no avail.

Anybody got any ideas please?

 

Just as an aside...... Ever since I installed Plexconnect I've never actually been able to access its WebGui. I can start it and stop it and edit it from the Unraid WebGui, but when I select the Plexconnect WebGui I get an Error 404 type message and "Access denied".

 

I am running the latest Unraid Ver 6 fully paid up Pro OS, and all other items are installed via Docker.

 

Cheers. 

[Jetjockey]

Hello. 

 

I have installed Plex Media Server and Plexconnect on my Unraid Server and it all seems to work after a fashion via my ATV3. There are a couple of issues...... I have never been able to access the Plexconnect WebGui and keep getting an Error404 message, and, when selecting the "All Movies" section of PMS ON MY TV SCREEN via the ATV3 I just get a spinning wheel and eventually the message "Trailers is Unavailable right now, please try again later". The "On Deck", "Recently Added", and "Unwatched" selections work perfectly! Any info would be great fully received.

 

Moving on to the latest problem though. I have now installed OpenVPN and it stops Plexconnect from supplying the trailers function. The redirect function appears to work as I can access Apple content or Netflix for example on my ATV3, but any attempt to Run the Trailers function results in the "Trailers is Unavailable right now" message after  a minute or so of searching. 

 

If I disable OpenVPN and reboot the Server everything works again, until I start OpenVPN, then Plexconnect seems unable to supply my Movies from Plex Media Server. 

Is this a port conflict or something? 

 

I'm running the latest Unraid 64bit Ver 6.xx Pro fully paid up version, and the three other progs/containers are being run within Docker. Any ideas anyone.

 

Thanks. 

[scottc]

This question would probably be better suited in the plexconnect forums https://forums.plex.tv/categories/appletv-plexconnect .  I am running the latest plex pass & plexconnect and do not have any problems with viewing any of the sections via my ATV3.

 

For the OpenVPN issue,  i believe i have seen something similiar to this on the plex forums

 

 

[Jetjockey]

Anyone? 

[Jetjockey]

Cheers.

 

I did not think of the Plex forums.

 

I've just changed some settings within Plexconnect to give me the "Overview" menu button and this works and shows all movies. If I change it so that I see "On Deck" and "Recently Watched" and "Folder" menu buttons, then the "All Movies" menu button reappears but doesn't work.

 

Dohh!

[trurl]

Merged your threads.

[Jetjockey]

Cheers, thanks for that.

 

Due to Openvpn AND Plexconnect being involved it's difficult to know where to place this query.

Considering they are all running within Docker that makes it even more difficult.

 

I have tried the Plex forums but to no avail.

 

I cannot even get an answer to the simple question "Does Plexconnect have a WebGui"!

 

It has the option via the Unraid Docker GUI, but selecting that option opens a webpage that says "Error 404". The web address Plexconnect attempts to access is just the address of the Unraid server on port 80. That leads nowhere of course because I've changed the Unraid server port to 90 as per the Plexconnect installation instructions.

 

Can anybody out there running Plexconnect on an Unraid system please tell me what happens when they select the Plexconnect WebGui option.

 

Many thanks.

[scottc]

As far as i know there is no GUI for plexconnect. I know they were working on something,  but I do not believe it is available in plexconnect. I think what your seeing in the docker page is just the default button from the template xml file.

 

I use plexconnect docker and have no problems at all, so it must be something with the addition of the VPN.

[Jetjockey]

Thanks for that Scottc.

 

That saves me a lot of messing about. I wonder what Openvpn is doing to plexconnect?

 

Thanks.

[scottc]

are you using OpenVPN plugin or docker?

[Jetjockey]

Hello again.

 

I'm using Docker for Plex Media Server, Plexconnect and OpenVPN.

 

I've just been watching movies using my ATV3 and Plex sourced from my Unraid server. As soon as I fire up OpenVPN, then Plexconnect stops supplying movies to the ATV3.

 

It's really annoying as I don't know enough about Openvpn to work out what's happening.

[scottc]

The only thing i can think of is OpenVPN is possibly changing the local ip address of the server.  I know on my iMac, when i connect to a VPN it changes my LAN IP from 10.0.0.2 to something like 10.9.0.62  so i am wondering if it is doing the same for the server.

 

if your comfortable using terminal commands,  i would do the following to test

 

in putty ( or whatever you use to connect to the unraid server ) type the following

 

ifconfig

 

paste the output here,  then start up OpenVPN and do ifconfig again and paste that output here also so we can compare the servers LAN IP

 

Scott

[Jetjockey]

Cheers Scottc.

 

I will do that this afternoon. I have used the ifconfig eth0 many times as the Unraid WebGui frequently becomes unresponsive during multiple large file transfers or sometimes parity checks. That way I can find out if the IP address has ever changed (which it doesn't).

 

This is one of the most annoying problems with Unraid and I see that many suffer with it. The issue has never gone away, despite numerous Unraid software updates, clean installs, hardware changes, etc. I recently spent over £500 buying a new Supermicro X10SL7-F-0, an E3 1231v3, and 16gb of Crucial ECC memory to get as close to Unraid "Standard" kit as I could. The problem remains.

You would think that after all these years (and complaints) that they could get this problem sorted?

Anyway, I digress........

 

Will report back later. Thanks.