puppdawgy Posted July 30, 2015 Share Posted July 30, 2015 Hey guys.. I recently had a USB flash drive fail on me, and had to email support in order to get a replacement key, as I was using v5.. anyone know roughly how long that process takes? Quote Link to comment
hooger Posted July 30, 2015 Share Posted July 30, 2015 Awhile back when I emailed for a replacement it only took a couple hours. However I'm sure it is different for everyone. Quote Link to comment
puppdawgy Posted July 30, 2015 Author Share Posted July 30, 2015 Thanks for letting me know.. I'm going on 19 hours now.. back to waiting for me Quote Link to comment
bonienl Posted July 30, 2015 Share Posted July 30, 2015 See here http://lime-technology.com/replace-key/ for online key replacement. Quote Link to comment
puppdawgy Posted July 30, 2015 Author Share Posted July 30, 2015 You are not able to use the online key replacement to get a key for v5, thus I had to email support. Quote Link to comment
bonienl Posted July 30, 2015 Share Posted July 30, 2015 You are not able to use the online key replacement to get a key for v5, thus I had to email support. You can upgrade to v6 though. Quote Link to comment
puppdawgy Posted July 30, 2015 Author Share Posted July 30, 2015 Oh? I thought I needed a key for the new drive beforehand. I'll give that a try. Thanks for the idea! Quote Link to comment
JonathanM Posted July 30, 2015 Share Posted July 30, 2015 Oh? I thought I needed a key for the new drive beforehand. I'll give that a try. Thanks for the idea! Nope! Install V6 and put your old key file in the new USB config folder. It will step you through the key transfer process. Slick and takes a few seconds. Quote Link to comment
puppdawgy Posted July 30, 2015 Author Share Posted July 30, 2015 Well.. that was seriously painless, and took seconds to do.. thanks guys! Quote Link to comment
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