Skip to content
View in the app

A better way to browse. Learn more.

Unraid

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Issue with preclear on my new disk

Featured Replies

Hello this is the continuation of the questions I've asked in preclear topic. Since it's a 6.0 Unraid that I have, it seems to be more efficient to put it there :

Hello Guys,

I bought a new hard drive on friday and installed it on my NAS (unraid 6.0.1). it's a WD 3T (WDC_WD30EZRX-00D8PB0_WD-WMC4N0JAPE9L)

So I used preclear script in order to clear it using the web plugin (from  gfjardim). After a long pre read part (starting from 4.4Mb/s, ending à ~75MB/s), my disk went to preclear but a lot more faster (~220 MB/s).

At the end of the process, the system was weird (no possibility to see the exit of the command) so I decided to reboot and redo (withour pre / post read)

And I have this error:

================================================================== 1.15
=                unRAID server Pre-Clear disk /dev/sde
=               cycle 1 of 1, partition start on sector 1
=
= Step 1 of 10 - Copying zeros to first 2048k bytes             DONE
= Step 2 of 10 - Copying zeros to remainder of disk to clear it DONE
= Step 3 of 10 - Disk is now cleared from MBR onward.           DONE
= Step 4 of 10 - Clearing MBR bytes for partition 2,3 & 4       DONE
= Step 5 of 10 - Clearing MBR code area                         DONE
= Step 6 of 10 - Setting MBR signature bytes                    DONE
= Step 7 of 10 - Setting partition 1 to precleared state        DONE
= Step 8 of 10 - Notifying kernel we changed the partitioning   DONE
= Step 9 of 10 - Creating the /dev/disk/by* entries             DONE
= Step 10 of 10 - Verifying if the MBR is cleared.              DONE
=
Elapsed Time:  3:34:17
========================================================================1.15
==
== SORRY: Disk /dev/sde MBR could NOT be precleared
==
== out4= 00000
== out5= 00000
============================================================================
0+0 records in
0+0 records out
0 bytes (0 B) copied, 0.000240382 s, 0.0 kB/s
0000000

 

I took a look into /var/log/messages and there's huge amount of this comments:

Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: 139 callbacks suppressed
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 0
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 00 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860532992
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 00 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860532992
Aug  1 13:54:19 nas kernel: buffer_io_error: 134 callbacks suppressed
Aug  1 13:54:19 nas kernel: Buffer I/O error on dev sde, logical block 732566624, async page read
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 a0 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860533152
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 a0 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860533152
Aug  1 13:54:19 nas kernel: Buffer I/O error on dev sde, logical block 732566644, async page read
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 0
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 0
Aug  1 13:54:19 nas kernel: Buffer I/O error on dev sde, logical block 0, async page read
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 00 00 00 00 08 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 8
Aug  1 13:54:19 nas kernel: Buffer I/O error on dev sde, logical block 1, async page read
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 a8 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860533160
Aug  1 13:54:19 nas kernel: Buffer I/O error on dev sde, logical block 732566645, async page read
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 13:54:19 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x88 88 00 00 00 00 01 5d 50 a3 a8 00 00 00 08 00 00
Aug  1 13:54:19 nas kernel: blk_update_request: I/O error, dev sde, sector 5860533160

 

and also some of these errors:

Aug  1 10:21:14 nas kernel: ata2.00: exception Emask 0x0 SAct 0x1fffffff SErr 0x0 action 0x6 frozen
Aug  1 10:21:14 nas kernel: ata2.00: failed command: WRITE FPDMA QUEUED
Aug  1 10:21:14 nas kernel: ata2.00: cmd 61/e8:00:b8:b8:09/07:00:00:00:00/40 tag 0 ncq 1036288 out
Aug  1 10:21:14 nas kernel:         res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Aug  1 10:21:14 nas kernel: ata2.00: status: { DRDY }
...
Aug  1 10:21:14 nas kernel: ata2.00: status: { DRDY }
Aug  1 10:21:14 nas kernel: ata2: hard resetting link
Aug  1 10:21:24 nas kernel: ata2: softreset failed (timeout)
Aug  1 10:21:24 nas kernel: ata2: hard resetting link
Aug  1 10:21:34 nas kernel: ata2: softreset failed (timeout)
Aug  1 10:21:34 nas kernel: ata2: hard resetting link
Aug  1 10:22:09 nas kernel: ata2: softreset failed (timeout)
Aug  1 10:22:09 nas kernel: ata2: limiting SATA link speed to 1.5 Gbps
Aug  1 10:22:09 nas kernel: ata2: hard resetting link
Aug  1 10:22:14 nas kernel: ata2: softreset failed (timeout)
Aug  1 10:22:14 nas kernel: ata2: reset failed, giving up
Aug  1 10:22:14 nas kernel: ata2.00: disabled
Aug  1 10:22:14 nas kernel: ata2.00: device reported invalid CHS sector 0
...
Aug  1 10:22:14 nas kernel: ata2: EH complete
Aug  1 10:22:14 nas kernel: sd 3:0:0:0: [sde] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x04 driverbyte=0x00
Aug  1 10:22:14 nas kernel: sd 3:0:0:0: [sde] tag#0 CDB: opcode=0x8a 8a 00 00 00 00 00 00 09 b0 d0 00 00 07 e8 00 00
Aug  1 10:22:14 nas kernel: blk_update_request: I/O error, dev sde, sector 635088
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79386, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79387, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79388, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79389, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79390, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79391, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79392, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79393, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79394, lost async page write
Aug  1 10:22:14 nas kernel: Buffer I/O error on dev sde, logical block 79395, lost async page write

 

 

 

Any clue of what happened? Do I have to RMA the disk?

 

I tried a new preclear but I stopped at the "start" of the pre read (running et less than 1MB/S...).

Attached smart status (which seems clear...) and the syslog (where we see the errors shown before, but no other ones...).

I tried with another HDD on the same SATA Card (but not port) and It worked smoothly.

 

To be honest, I think that I'll return the HDD to amazon. What do you think?

smart.txt

syslog-pre-clear-2015-08-02.txt

Normally, the syslog messages you show above indicate a drive that's fine, but lost connection somehow so it's non-responsive.  That's usually the fault of the system not the drive.

 

BUT then I checked the SMART report, and this drive has BOTTOMED OUT on the critical attribute Raw_Read_Error_Rate.  It has improved to normal numbers at the moment, but I don't trust it AT ALL!  Then I checked the syslog to confirm, and it shows serious errors on the drive, including an AMNF (Address Mark Not Found) and numerous others, and yes, you should RMA it ASAP!  I use drives others wouldn't, with all kinds of SMART problems, but I wouldn't use this drive, for anything!

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.