jimbohead Posted June 15, 2019 Share Posted June 15, 2019 (edited) Hi all, had Plex running just fine until my power went out the other night. The docker image disappeared (saw the orphan image) and have been unsuccessful in my attempts to reinstall. Here are the logs from the fresh install. It seems to install properly and I'm able to access the Plex interface, but I'm unable to access any of my media and nothing updates (e.g. new movie added but Plex doesn't see it) . See playback error screenshot. Any ideas? Command: root@localhost:# /usr/local/emhttp/plugins/dynamix.docker.manager/scripts/docker run -d --name="plex" --net="host" -e TZ="America/Los_Angeles" -e HOST_OS="unRAID" -e "VERSION"="docker" -e "TCP_PORT_32400"="32400" -e "TCP_PORT_3005"="3005" -e "TCP_PORT_8324"="8324" -e "TCP_PORT_32469"="32469" -e "UDP_PORT_1900"="1900" -e "UDP_PORT_32410"="32410" -e "UDP_PORT_32412"="32412" -e "UDP_PORT_32413"="32413" -e "UDP_PORT_32414"="32414" -e "PUID"="99" -e "PGID"="100" -v "/mnt/user/Media/Movies/":"/movies":rw -v "/mnt/user/Media/":"/tv":rw -v "/mnt/user/appdata/plex":"/config":rw linuxserver/plex Unable to find image 'linuxserver/plex:latest' locally latest: Pulling from linuxserver/plex dadaf844289c: Pulling fs layer 7dc3b1f15044: Pulling fs layer 80fcb4a2a1b5: Pulling fs layer 95dd2aca3a54: Pulling fs layer 77c939d32925: Pulling fs layer 82e412194be5: Pulling fs layer 77c939d32925: Waiting 82e412194be5: Waiting 95dd2aca3a54: Waiting 7dc3b1f15044: Download complete 80fcb4a2a1b5: Verifying Checksum 80fcb4a2a1b5: Download complete 95dd2aca3a54: Verifying Checksum 95dd2aca3a54: Download complete dadaf844289c: Verifying Checksum dadaf844289c: Download complete 82e412194be5: Verifying Checksum 82e412194be5: Download complete dadaf844289c: Pull complete 77c939d32925: Verifying Checksum 77c939d32925: Download complete 7dc3b1f15044: Pull complete 80fcb4a2a1b5: Pull complete 95dd2aca3a54: Pull complete 77c939d32925: Pull complete 82e412194be5: Pull complete Digest: sha256:fe77dfa9bc1cacfd9f28b61374dc95d6f9a534c5814a6785cfe8b9907d53cc34 Status: Downloaded newer image for linuxserver/plex:latest 870c084c9931173193796c88eb65451d22320819989a8d39b6a63d7e9247a1aa The command finished successfully! [s6-init] making user provided files available at /var/run/s6/etc...exited 0. [s6-init] ensuring user provided files have correct perms...exited 0. [fix-attrs.d] applying ownership & permissions fixes... [fix-attrs.d] done. [cont-init.d] executing container initialization scripts... [cont-init.d] 10-adduser: executing... ------------------------------------- _ () | | ___ _ __ | | / __| | | / \ | | \__ \ | | | () | |_| |___/ |_| \__/ Brought to you by linuxserver.io We gratefully accept donations at: https://www.linuxserver.io/donate/ ------------------------------------- GID/UID ------------------------------------- User uid: 99 User gid: 100 ------------------------------------- [cont-init.d] 10-adduser: exited 0. [cont-init.d] 40-chown-files: executing... [cont-init.d] 40-chown-files: exited 0. [cont-init.d] 50-gid-video: executing... [cont-init.d] 50-gid-video: exited 0. [cont-init.d] 60-plex-update: executing... Docker is used for verisoning skip update check [cont-init.d] 60-plex-update: exited 0. [cont-init.d] 99-custom-scripts: executing... [custom-init] no custom files found exiting... [cont-init.d] 99-custom-scripts: exited 0. [cont-init.d] done. [services.d] starting services Starting Plex Media Server. [services.d] done. Edited June 15, 2019 by jimbohead Quote Link to comment
Squid Posted June 15, 2019 Share Posted June 15, 2019 There would be more info within Plex's log's (Troubleshooting, download logs) for whomever uses Plex (not myself) to peruse Quote Link to comment
jimbohead Posted June 15, 2019 Share Posted June 15, 2019 (edited) 2 hours ago, Squid said: There would be more info within Plex's log's (Troubleshooting, download logs) for whomever uses Plex (not myself) to peruse Thanks squid, but the issue seems to have gotten worse. No covers are showing and I'm unable to pull logs from Plex (troubleshooting option doesn't appear) Attaching logs manually pulled from the logs folder. Edited June 15, 2019 by jimbohead Quote Link to comment
Hoopster Posted June 15, 2019 Share Posted June 15, 2019 (edited) On 6/15/2019 at 10:43 AM, gacpac said: Using hardware transcode using the IGPU Everything works but the fast images or fights, are blocky as hell@hoopster so you are saying it works fine for you? I don't actively transcode at all with the i5-4590 based server; it is my backup server in case something goes south with the main server. I backup all content to it, but, I hope I never have to use it on a daily basis. I did test it with transcoding and it seemed to do fine, but, I never stressed it. The Skylake Xeon machine is my daily use machine, and I rarely get any "server too slow" messages. I have it set to 720p 4Mbit transcodes for remote devices and my kids access the server content at that resolution as do I when traveling. Yes, from time to time I see a bit of blockiness in dark or fast scenes; but, nothing too distracting. Edited June 17, 2019 by Hoopster Quote Link to comment
gacpac Posted June 16, 2019 Share Posted June 16, 2019 4 hours ago, Hoopster said: I don't really actively transcode at all with the i5-4590 based server; it is my backup server in case something goes south with the main server. I backup all content to it, but, I hope I never have to use it on a daily basis. I did test it with transcoding and it seemed to do fine, but, i never stressed it. The Skylake Xeon machine is my daily use machine, and I rarely get any "server too slow" messages. I have it set to 720p 4Mbit transcodes for remote devices and my kids access that server content at that resolutions as do I when traveling. Yes, from time to time I see a bit of blockiness in dark or fast scenes; but, nothing too distracting. Well you have a Xeon processor. And It's true I don't get often the error often using software decoding. But HEVC is a no go to me. Freezes and a lot of times transcoding fails in a remote chromecast. The benefit I want is start getting 4K at a lower size. But at least I have the answers I need for now. Quote Link to comment
dv8ed Posted June 18, 2019 Share Posted June 18, 2019 On 6/15/2019 at 11:20 AM, jimbohead said: Hi all, had Plex running just fine until my power went out the other night. The docker image disappeared (saw the orphan image) and have been unsuccessful in my attempts to reinstall. Here are the logs from the fresh install. It seems to install properly and I'm able to access the Plex interface, but I'm unable to access any of my media and nothing updates (e.g. new movie added but Plex doesn't see it) . See playback error screenshot. Any ideas? Co-worker is using linuxserver Plex docker, he hit update Plex disappeared as well. I tried going into docker template, add plex back hit apply it failed. Anything else I can try? Quote Link to comment
trurl Posted June 18, 2019 Share Posted June 18, 2019 2 hours ago, dv8ed said: Anything else I can try? Post docker run command and diagnostics zip Quote Link to comment
jimbohead Posted June 18, 2019 Share Posted June 18, 2019 My covers are baaaack and I was able to download logs from troubleshooting, download logs (attached). Same playback error as posted above on any of my files. Any guidance here would be much appreciated! Thanks ahead! Plex Media Server Logs_2019-06-17_22-49-43.zip Quote Link to comment
coblck Posted June 18, 2019 Share Posted June 18, 2019 Hi i have an extra SSD, im going to install it in my unraid setup with unassigned devices, can i set my trans code folder to it so save wear and tear on my main array, If so can anyone point me in the right direction. Thanks in advance. Quote Link to comment
wgstarks Posted June 18, 2019 Share Posted June 18, 2019 (edited) 12 minutes ago, coblck said: Hi i have an extra SSD, im going to install it in my unraid setup with unassigned devices, can i set my trans code folder to it so save wear and tear on my main array, If so can anyone point me in the right direction. Thanks in advance. You create a partition on the SSD, /transcode for example, mount it, then enter the path to that partition into the transcode path in the Plex docker template (/mnt/disks/transcode/). Edited June 18, 2019 by wgstarks 1 Quote Link to comment
dv8ed Posted June 18, 2019 Share Posted June 18, 2019 16 hours ago, trurl said: Post docker run command and diagnostics zip switched from latest to plexpass config all good now. thank you! Quote Link to comment
pappaq Posted June 19, 2019 Share Posted June 19, 2019 On 5/26/2019 at 7:30 PM, pappaq said: Rolled back to unraid 6.6.7 and everythings works fine again...I don't have time to investigate right now but I will report back, when the problems come back, if I upgrade to 6.7.0 again. Reporting back: I think I had the issue described in this thread: Quote Link to comment
Eggman1414 Posted June 20, 2019 Share Posted June 20, 2019 I have been getting this message in my PLEX Docker Log. Is it something to worry about? It spits it out every now and then. Dolby, Dolby Digital, Dolby Digital Plus, Dolby TrueHD and the double D symbol are trademarks of Dolby Laboratories. connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host connect: No route to host Quote Link to comment
switch Posted June 20, 2019 Share Posted June 20, 2019 (edited) Hi all, I'm having issues getting HW transcoding to work with my UHD600 iGPU (Gemini Lake Celeron J4105). I am of course passing /dev/dri to the container and do have HW transcoding enabled in the server settings. Looking at logs, it seems Plex is indeed aware of the vaapi device and is trying to use it but even though the Plex dashboard shows "Transcode (hw)", playback doesn't start and it is stuck buffering, no matter the client initiating playback. I have already opened a thread on here and I don't want to x-post, anyone kind enough to try and help me out can find logs and more details here: Thanks in advance for any advice/ideas Edited June 20, 2019 by switch typos Quote Link to comment
pappaq Posted June 20, 2019 Share Posted June 20, 2019 18 minutes ago, switch said: Hi all, I'm having issues getting HW transcoding to work with my UHD600 iGPU (Gemini Lake Celeron J4105). I am of course passing /dev/dri to the container and do have HW transcoding enabled in the server settings. Looking at logs, it seems Plex is indeed aware of the vaapi device and is trying to use it but even though the Plex dashboard shows "Transcode (hw)", playback doesn't start and it is stuck buffering, no matter the client initiating playback. I have already opened a thread on here and I don't want to x-post, anyone kind enough to try and help me out can find logs and more details here: Thanks in advance for any advice/ideas I've got the exact same CPU and had issues after updating to 6.7.0. After downgrading to 6.6.7 everything runs smoothly again. Did you upgrade or is it a fresh install? Quote Link to comment
switch Posted June 20, 2019 Share Posted June 20, 2019 (edited) Fresh install. Thanks for the tip with downgrading will consider that. Any chance to figure out what was changed in 6.7.0 over 6.6.7 that b0rked the HW transcoding? I'm guessing maybe the i915 driver? Would it maybe be possible to just downgrade the kernel/driver? EDIT: just downgraded to unRAID 6.6.7 and indeed HW transcoding now works without a hitch. Time to report a bug to unRAID devs I guess? Edited June 21, 2019 by switch Quote Link to comment
Waterboy77 Posted June 22, 2019 Share Posted June 22, 2019 I just performed and update and now my plex app has vanished from my dashboard. I find it in previous apps but it fails when I attempt to reinstall. Im a noob so please be gentle. Thanks Quote Link to comment
gacpac Posted June 22, 2019 Share Posted June 22, 2019 Try advanced mode in the docker. You might be able to find the orphaned package. Sent from my Pixel 2 XL using Tapatalk Quote Link to comment
Waterboy77 Posted June 22, 2019 Share Posted June 22, 2019 12 minutes ago, gacpac said: Try advanced mode in the docker. You might be able to find the orphaned package. Sent from my Pixel 2 XL using Tapatalk Thanks gacpac, I discovered a couple errors when I was reinstalling associated with paths. Once I removed/fixed it installed fine. I did the reinstall through the previous app section but after seeing your post I'm sure the orphan was in there too. Thanks for responding Quote Link to comment
demonmaestro Posted June 22, 2019 Share Posted June 22, 2019 (edited) I am trying to move my plex from one network br0 over to my other network on br2. However I am not seeing any option to move it. I am running VMs on br2 so I know its working. What am I missing? Under Network type: it only shows br0. Thank you for the help. Edited June 22, 2019 by demonmaestro Quote Link to comment
Addy Posted June 22, 2019 Share Posted June 22, 2019 (edited) Hey guys, I have some issues that I don't think I should have anymore now that plex is transcoding my Video via Hardware I have confirmed that it is playing via HW but I am still getting stutter quite often, maybe everyone 2-3 minutes. (note this is the case using the plex script to enable nvec and also without) Here is the info that plex shows Note the stream bounces between "throttled" and "speed:4.0/2.9/etc/etc" These are my transcoder settings Surely the 1050 ti is good enough to take this on? its barely using any utilisation and only around 600-700, lower on some other shows I brought the card purely for this purpose but seems to have not made things much better, except stop my cpu from hurting Log doesn't show much, except maybe this Jun 22, 2019 19:04:38.633 [0x14eb11348700] Debug — Session 27wbzjk39srddfdrn8k62878 (2) is throttling Jun 22, 2019 19:04:38.634 [0x14eb13bfd700] Debug — [Transcoder] Throttle - Going into sloth mode. Maybe it could be because its transcoding the Audio? (really?) Also, chromecast is wired on a gig network wait, I might have found my own bottleneck.. server is reporting issue still present on gigabit I confirmed my chromecast is getting near gigabit speeds Please help! Edited June 22, 2019 by Addy Quote Link to comment
aptalca Posted June 22, 2019 Share Posted June 22, 2019 5 hours ago, Addy said: Hey guys, I have some issues that I don't think I should have anymore now that plex is transcoding my Video via Hardware I have confirmed that it is playing via HW but I am still getting stutter quite often, maybe everyone 2-3 minutes. (note this is the case using the plex script to enable nvec and also without) Here is the info that plex shows Note the stream bounces between "throttled" and "speed:4.0/2.9/etc/etc" These are my transcoder settings Surely the 1050 ti is good enough to take this on? its barely using any utilisation and only around 600-700, lower on some other shows I brought the card purely for this purpose but seems to have not made things much better, except stop my cpu from hurting Log doesn't show much, except maybe this Jun 22, 2019 19:04:38.633 [0x14eb11348700] Debug — Session 27wbzjk39srddfdrn8k62878 (2) is throttling Jun 22, 2019 19:04:38.634 [0x14eb13bfd700] Debug — [Transcoder] Throttle - Going into sloth mode. Maybe it could be because its transcoding the Audio? (really?) Also, chromecast is wired on a gig network wait, I might have found my own bottleneck.. server is reporting issue still present on gigabit I confirmed my chromecast is getting near gigabit speeds Please help! Your encode is hw, but the decode is sw Quote Link to comment
jimbohead Posted June 22, 2019 Share Posted June 22, 2019 On 6/17/2019 at 10:52 PM, jimbohead said: My covers are baaaack and I was able to download logs from troubleshooting, download logs (attached). Same playback error as posted above on any of my files. Any guidance here would be much appreciated! Thanks ahead! Plex Media Server Logs_2019-06-17_22-49-43.zip 1.34 MB · 0 downloads Sorry for the bump, but anyone have an idea on what might be happening based on the attached logs? Quote Link to comment
Addy Posted June 23, 2019 Share Posted June 23, 2019 9 hours ago, aptalca said: Your encode is hw, but the decode is sw How can you tell, I'm using the script that is meant to remedy that? Quote Link to comment
aptalca Posted June 23, 2019 Share Posted June 23, 2019 14 hours ago, Addy said: How can you tell, I'm using the script that is meant to remedy that? There is a separate thread for discussing the script as it's not published by the lsio team. In your screenshot, you see hw next to the encode portion (h264 after the arrow), but no hw next to decode (h264 before the arrow) Quote Link to comment
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