[Support] Linuxserver.io - Plex Media Server

[Johan71]

Tried to restart my plex-server tonight but it tries to upgrade but nothing happens, what should/can I do?

Edited February 26, 2020 by Johan71

[mikesp18]

4 hours ago, trurl said:

What GPU?

 

Explained in the first post in this thread. You should always read at least the first post in the support thread.

Quick Sync Video on the Xeon E-2288G. Sorry, I'll go read the intro page.  Thank you

[Hoopster]

12 minutes ago, mikesp18 said:

Quick Sync Video on the Xeon E-2288G. Sorry, I'll go read the intro page.  Thank you

You might find this post interesting.  You can see the prior posts in the thread for system details.

 

I have hardware transcoding working on Plex with the E-2288G, but you need the go file entries as well as the appropriate Plex parameters/variables configured in the docker container.

 

Here is a tutorial on how to set it up properly.

Edited February 26, 2020 by Hoopster

[mikesp18]

48 minutes ago, Hoopster said:

You might find this post interesting.  You can see the prior posts in the thread for system details.

 

I have hardware transcoding working on Plex with the E-2288G, but you need the go file entries as well as the appropriate Plex parameters/variables configured in the docker container.

 

Here is a tutorial on how to set it up properly.

Hi Hoopster, I have the same hardware as you I suspect since I bought it from the same Ebay dealer.  He said he flashed the bios to the 2.10A, but I noticed it states 2.10 on boot. I'll have to check though I've not even attempted to log in yet via IPMI

 

here is my /flash/config/go file

#!/bin/bash
# Start the Management Utility
/usr/local/sbin/emhttp &
modprobe i915

Attached are my parameters in linusserver.io plex container:

When I start up the Docker, I get the following error:

Any idea where I am going wrong?

 

I noticed on Page one of this thread, it states:

2.  Add the Plex container and add --device=/dev/dri to extra parameters (switch on advanced template view)  There is no need to chmod/chown the /dev/dri, this is handled by the container.

Hoopster, that ***GUIDE*** Plex Hardware Acceleration using Intel Quick Sync mentions:

We need to change the relevant permissions on our Quick Sync Device which we do by typing into the terminal window:

chmod -R 777 /dev/dri

So I'm guessing this was slightly outdated and no longer needs to be done.

[Hoopster]

44 minutes ago, mikesp18 said:

Hi Hoopster, I have the same hardware as you I suspect since I bought it from the same Ebay dealer.  He said he flashed the bios to the 2.10A, but I noticed it states 2.10 on boot. I'll have to check though I've not even attempted to log in yet via IPMI

ASRock sent me the 2.10A BIOS.  The board I got from the eBay seller has BIOS 2.10

 

54 minutes ago, mikesp18 said:

We need to change the relevant permissions on our Quick Sync Device which we do by typing into the terminal window:

chmod -R 777 /dev/dri

So I'm guessing this was slightly outdated and no longer needs to be done.

It's still in my 'go' and does not cause problems

 

Here is my go file Plex section:

#Setup drivers for hardware transcoding in Plex
modprobe i915
chown -R nobody:users /dev/dri
chmod -R 777 /dev/dri

 

And here is the relevant section of my Plex docker setup:

 

[aptalca]

1 hour ago, mikesp18 said:

Hi Hoopster, I have the same hardware as you I suspect since I bought it from the same Ebay dealer.  He said he flashed the bios to the 2.10A, but I noticed it states 2.10 on boot. I'll have to check though I've not even attempted to log in yet via IPMI

 

here is my /flash/config/go file

#!/bin/bash
# Start the Management Utility
/usr/local/sbin/emhttp &
modprobe i915

Attached are my parameters in linusserver.io plex container:

When I start up the Docker, I get the following error:

Any idea where I am going wrong?

 

I noticed on Page one of this thread, it states:

2.  Add the Plex container and add --device=/dev/dri to extra parameters (switch on advanced template view)  There is no need to chmod/chown the /dev/dri, this is handled by the container.

Hoopster, that ***GUIDE*** Plex Hardware Acceleration using Intel Quick Sync mentions:

We need to change the relevant permissions on our Quick Sync Device which we do by typing into the terminal window:

chmod -R 777 /dev/dri

So I'm guessing this was slightly outdated and no longer needs to be done.

No longer needed but won't hurt

[mikesp18]

I'm still getting the failure message.  I tried reinstalling Plex, but no dice.  The problem starts with when the extra parameters: --device=/dev/dri

 

I get the following in the container dialogue:

Command:
[email protected]:# /usr/local/emhttp/plugins/dynamix.docker.manager/scripts/docker run -d --name='plex' --net='host' -e TZ="America/Phoenix" -e HOST_OS="Unraid" -e 'VERSION'='docker' -e 'NVIDIA_VISIBLE_DEVICES'='' -e 'TCP_PORT_32400'='32400' -e 'TCP_PORT_3005'='3005' -e 'TCP_PORT_8324'='8324' -e 'TCP_PORT_32469'='32469' -e 'UDP_PORT_1900'='1900' -e 'UDP_PORT_32410'='32410' -e 'UDP_PORT_32412'='32412' -e 'UDP_PORT_32413'='32413' -e 'UDP_PORT_32414'='32414' -e 'PUID'='99' -e 'PGID'='100' -v '/mnt/user/Media/Movies/':'/movies':'rw' -v '/mnt/user/Media/TV/':'/tv':'rw' -v '':'/music':'rw' -v '/tmp/transcode':'/transcode':'rw' -v '/mnt/user/Media/Other/Movies2160/':'/movies2160':'rw' -v '/mnt/user/appdata/plex':'/config':'rw' --device=/dev/dri 'linuxserver/plex' 
b23fda0dffa9d51752267986652031bb7358cdfde8a200adf4790d39918ae858
/usr/bin/docker: Error response from daemon: error gathering device information while adding custom device "/dev/dri": no such file or directory.

The command failed.

Any ideas?

[Hoopster]

4 minutes ago, mikesp18 said:

The problem starts with when the extra parameters: --device=/dev/dri

 

Start a terminal session from the GUI and try "cd /dev/dri" to make sure that folder does exist. 

 

If it exists, check the contents.  It should have these files in it:

 

If the folder does not exist or the contents are not as shown above, that is your problem.

 

[mikesp18]

Yep, seems like the problem.

 

Not to be outdone... google.  And what do I find.... Hoopster's post from over a year ago. I see your post here regarding the iGPU not being enabled correctly in the bios.

 

Bingo.  Problem was the iGPU set to AUTO, instead of ENABLED.  Here are some pics from the IPMI/BMC (BTW, I did upgrade the Bios to the L2.10A instead of P2.10. (I'm going to post pics in case someone else is looking  Motherboard in question here is ASRock Rack E3C246D4U and as Hoopster noted in a number of over threads, this is a beta bios (2.10a instead of most recent 2.10 from website) from tech support to be able to use ASPEED AST2500 for BMC/IPMI without disabling the Intel iGPU, though I haven't thoroughly tested it yet.

Now, for completeness:

 

GO file: adding modprobe i915

 

plex linuxserver.io container application values: Extra Parameters --device=/dev/dri

 

plex container started, dialogue:

 

Now with the same terminal as before:

 

Now settings in Plex->Transcoder

 

 

and here's transcode over local network to 1080p Chrome browser

 

and here's transcore over cellular to my cell phone

Edited February 27, 2020 by mikesp18

[Hoopster]

10 hours ago, mikesp18 said:

Not to be outdone... google.  And what do I find.... Hoopster's post from over a year ago. I see your post here regarding the iGPU not being enabled correctly in the bios.

Yeah, sorry I did not point that out in the first post, but I posted that just as I was headed out the door for a few hours and I was not sure that was the issue.  By the time I returned, you had verified the problem and already found the answer.  👍

[Bjur]

Server Version#: 4.22.2

Hi I've changed over to Unraid Plex docker Linux but I can't get external subtitles to show by default no matter what I try. It was working on my W10.

[TyantA]

Grr. I have company over, was quickly adding some pics to Plex to share on the big screen; saw an update, it was a quick one and now I get "unable to connect". We were going to follow up with a movie. What's a quick way to revert? 

 

Edit: Looks like in the log it keeps getting hung up at "Atempting to upgrade to: 1.18.8.2468-5d395aa9d". One of the times I restarted it I managed to get the web UI to load but not again since. 

Edited February 28, 2020 by TyantA

[Squid]

6 minutes ago, TyantA said:

Grr. I have company over, was quickly adding some pics to Plex to share on the big screen; saw an update, it was a quick one and now I get "unable to connect". We were going to follow up with a movie. What's a quick way to revert? 

Edit the container, and in the repository section you're changing / adding a "tag"  ie: it probably right now says linuxserver/plex

 

You'd probably want linuxserver/plex:amd64-1.18.7.2438-f342a5a43-ls79

 

Full list of tags is here https://hub.docker.com/r/linuxserver/plex/tags

[trurl]

47 minutes ago, Bjur said:

I've changed over to Unraid Plex docker Linux

Everything in Unraid is Linux.

 

Do you mean you are using the linuxserver plex docker?

 

Linuxserver is sort of a brandname for a group of docker developers.

[TyantA]

15 minutes ago, Squid said:

Edit the container, and in the repository section you're changing / adding a "tag"  ie: it probably right now says linuxserver/plex

 

You'd probably want linuxserver/plex:amd64-1.18.7.2438-f342a5a43-ls79

 

Full list of tags is here https://hub.docker.com/r/linuxserver/plex/tags

Thanks! 

[dgriff]

Getting this error now, not sure why, but seems to be related to downmixing multi-channel audio to fewer tracks?  Can't play through web player or mobile devices, but works OK on AppleTV or Roku that support multichannel natively.

 

Any ideas?  Running linuxserver/plex:amd64-1.18.7.2457-77cb9455c-ls80

[Bjur]

11 hours ago, trurl said:

Everything in Unraid is Linux.

 

Do you mean you are using the linuxserver plex docker?

 

Linuxserver is sort of a brandname for a group of docker developers.

Yes sorry the Linuxserver docker. The subtitles are named the same. 

[blknitro11]

Hi all,

 

So my Plex server on my unraid box for some reason says that it can't connect to my unraid server.  Plex itself launches and I am able to login but it just can't get the media on my unraid server.  It was working before, now suddenly this is happening.  I even wiped the appdata for this and started from scratch but still no luck.   any help would be much appreciated.

[dgriff]

On 2/27/2020 at 10:14 PM, dgriff said:

Getting this error now, not sure why, but seems to be related to downmixing multi-channel audio to fewer tracks?  Can't play through web player or mobile devices, but works OK on AppleTV or Roku that support multichannel natively.

 

Any ideas?  Running linuxserver/plex:amd64-1.18.7.2457-77cb9455c-ls80

Edit: Fixed it

 

Execute bit was not set on /config/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-527-linux-x86_64/EasyAudioEncoder/EasyAudioEncoder  for what reason, I have no idea.

 

chmod a+x for the file above fixed it.  Dunno if it needed an "a", but since it worked, yay.

[Bjur]

On 2/28/2020 at 1:03 PM, Bjur said:

Yes sorry the Linuxserver docker. The subtitles are named the same. 

I got it working by changing some settings in language. Thx. 

[Bjur]

6 hours ago, blknitro11 said:

Hi all,

 

So my Plex server on my unraid box for some reason says that it can't connect to my unraid server.  Plex itself launches and I am able to login but it just can't get the media on my unraid server.  It was working before, now suddenly this is happening.  I even wiped the appdata for this and started from scratch but still no luck.   any help would be much appreciated.

Have you tried changing path in settings for docker so both is /mnt/user and not only one. 

[blknitro11]

On 3/1/2020 at 3:11 AM, Bjur said:

Have you tried changing path in settings for docker so both is /mnt/user and not only one. 

I'm not sure I follow, sorry.  I'm a bit of a noob,I really appreciate the help.

[dbh]

Hi there. I recently had to change VPN providers and while I fixed other containers, thinking PMS wouldn't be affected, it seems to have been affected. The container itself starts but when I try to go to WEB GUI it comes back with the below in the browser - 

 

This page isn’t working

192.168.1.73 didn’t send any data.

ERR_EMPTY_RESPONSE

 

Equally if I go to Plex and try to launch from the site it states my server is unreachable.

 

Attached are my diagnostics. I would appreciate any help.

dbhnas-diagnostics-20200303-2149.zip

[--Kyle--]

I've used this container for years without issue, today when I try to access the GUI, I'm stuck in a loop of "There was an error signing in" and I am unable to access my Plex library. The Library itself is still accessible from my clients, but I am unable to log in on my Unraid server itself. I tried the above suggestion of changing the repository to linuxserver/plex:amd64-1.18.7.2438-f342a5a43-ls79 to no avail. Any other suggestions?

[casperse]

Hi All

 

I have a solid system for a very long time but after encoding to RAM I am getting some problems once in a while some TV shows doesn't play and then later they play fine? 

 

Error log:

[Transcoder] [eac3_eae @ 0x15422c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-018fb146-d1c7-4f41-84cb-cae419d0ca06/EasyAudioEncoder/Convert to WAV (to 8ch or less)/e12d43b76d37f1d2-com-plexapp-android_7893-0-0.wav'

I found this post?

 

Anyone have a solution to this? (Just upgraded to 64GB RAM to use RAM for encoding)

 

And only for TV never movies? so the tmp folder si working....

 

Edited March 8, 2020 by casperse