[Support] Linuxserver.io - Plex Media Server


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On 7/25/2021 at 5:25 AM, Presjar said:

 

I can also confirm that when using Jellyfin docker container, hardware transcode and tone mapping works correctly on my hardware, so the issues are with Plex, this docker container or a combination.

It appears almost nobody is running intel 11th gen processors with Plex since they don't even notice it doesn't work

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11 minutes ago, arturovf said:

It appears almost nobody is running intel 11th gen processors with Plex since they don't even notice it doesn't work

Not really surprising.  I dont know why anyone would buy the 11th gen for desktop over 10th gen.  10th gen offers more cores and is on huge sales.  11th gen has xe graphics though, but in that case its a negative lol. I just upgraded my servers and went for the 10th gen series specifically because i wanted the higher core count.

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13 minutes ago, sittingmongoose said:

Not really surprising.  I dont know why anyone would buy the 11th gen for desktop over 10th gen.  10th gen offers more cores and is on huge sales.  11th gen has xe graphics though, but in that case its a negative lol. I just upgraded my servers and went for the 10th gen series specifically because i wanted the higher core count.

that might be true to i7's and i9's, but on the low end i5's there is a noticeable difference in performance! other additions are Pcie 4.0 (for faster nvme drives), extra x4 lanes on cpu (another nvme slot), dmi x8 with z590 platform and the new igpu graphics have more power to support more transcodings at the same time (if it was properly supported on Plex of course).

 

 In my case since I'm upgrading from 7th gen it doesn't make sense buy a 10gen

Edited by arturovf
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1 hour ago, arturovf said:

It appears almost nobody is running intel 11th gen processors with Plex since they don't even notice it doesn't work

I got an 11500 and Plex is HW decoding everything now even with HDR. This was broken before, but now it's working fine. What exactly is not working for you? Is the igpu not recognized or do you have an other issue?

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2 hours ago, Kaizac said:

I got an 11500 and Plex is HW decoding everything now even with HDR. This was broken before, but now it's working fine. What exactly is not working for you? Is the igpu not recognized or do you have an other issue?

Are you using Windows 10?

 

When I use Unraid and docker I get visual corruption of the transcode. I don't get visual corruption with Jellyfin docker.

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2 hours ago, Kaizac said:

I got an 11500 and Plex is HW decoding everything now even with HDR. This was broken before, but now it's working fine. What exactly is not working for you? Is the igpu not recognized or do you have an other issue?

As I understand there are artifacts and corruption on HDR to SDR tone mapping according to users reports

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3 minutes ago, arturovf said:

As I understand there are artifacts and corruption on HDR to SDR tone mapping

according to users reports

6 minutes ago, Presjar said:

Are you using Windows 10?

 

When I use Unraid and docker I get visual corruption of the transcode. I don't get visual corruption with Jellyfin docker.

No, I'm using the docker on Unraid. Are you on plex pass? What are your docker settings? I used to have the corruption a few versions ago, but they have been solved now.

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3 hours ago, Kaizac said:

No, I'm using the docker on Unraid. Are you on plex pass? What are your docker settings? I used to have the corruption a few versions ago, but they have been solved now.

Must confess that mobo (Asus Z590-E) and processor (11600k) are still in the box as I have a lot of 4k HDR movies and don't want to have downtime of the service, I read several reports of artifacts and no reports of it working perfectly or fixed so I assumed it was still not working, but if you tell me everything is ready I will unbox in no time! Thats great news!

Edited by arturovf
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4 hours ago, Kaizac said:

No, I'm using the docker on Unraid. Are you on plex pass? What are your docker settings? I used to have the corruption a few versions ago, but they have been solved now.

 

This is my docker-compose for plex. I have cut out the other services. This loads plex server v1.22.0.4163. Settings on transcode page in attached image.

 

Last week I used environment VERSION: latest so the container updated on startup to 1.23.6.4881, however it did not seem to help.

 

Even with tone mapping off I get the odd image corruption when doing UHD to 1080. Image below.

 

version: "3.7"

########################### NETWORKS
networks:
  t2_proxy:
    external:
      name: traefik_proxy
  default:
    driver: bridge

########################### SERVICES
services:

#Plex - Plex Server
  plex:
    image: linuxserver/plex:latest
    container_name: plex
    environment:
      PUID: $PUID
      PGID: $PGID
      TZ: $TZ
      VERSION: docker
    ports:
      - 32400:32400/tcp
      - 32469:32469/tcp
      - 1900:1900/udp
      - 32410:32410/udp
      - 32412:32412/udp
      - 32413:32413/udp
      - 32414:32414/udp
    networks:
      - t2_proxy
    volumes:
      - $DOCKERDIR/plex/config:/config
      - /tmp:/transcode
      - $MEDIA:/Media  
    devices:
      - /dev/dri:/dev/dri

 

transcode settings.PNG

tonemapoff.PNG

tonemapon.PNG

Edited by Presjar
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1 hour ago, arturovf said:

Must confess that mobo (Asus Z590-E) and processor (11600k) are still in the box as I have a lot of 4k HDR movies and don't want to have downtime of the service, I read several reports of artifacts and no reports of it working perfectly or fixed so I assumed it was still not working, but if you tell me everything is ready I will unbox in no time! Thats great news!

Well the 10600k is like 60$ cheaper.  If you did swap, make sure you know if you use a z590 mobo with a 10 series intel, your top nvme slot wont work.  So either youre ok with that or you need to find a z490 mobo.

 

As for unraid support for the 11 series intels.  I think its going to be a few months.  They havent even released betas of a new version yet.  Its been a few months since stable release though.

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4 hours ago, sittingmongoose said:

As for unraid support for the 11 series intels

It's probably not unraid with the issue. The Jellyfin container ich777 made works perfectly fine with UHD750 and tone mapping enabled. This one

Edited by Presjar
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11 hours ago, Presjar said:

 

This is my docker-compose for plex. I have cut out the other services. This loads plex server v1.22.0.4163. Settings on transcode page in attached image.

 

Last week I used environment VERSION: latest so the container updated on startup to 1.23.6.4881, however it did not seem to help.

 

Even with tone mapping off I get the odd image corruption when doing UHD to 1080. Image below.

 




version: "3.7"

########################### NETWORKS
networks:
  t2_proxy:
    external:
      name: traefik_proxy
  default:
    driver: bridge

########################### SERVICES
services:

#Plex - Plex Server
  plex:
    image: linuxserver/plex:latest
    container_name: plex
    environment:
      PUID: $PUID
      PGID: $PGID
      TZ: $TZ
      VERSION: docker
    ports:
      - 32400:32400/tcp
      - 32469:32469/tcp
      - 1900:1900/udp
      - 32410:32410/udp
      - 32412:32412/udp
      - 32413:32413/udp
      - 32414:32414/udp
    networks:
      - t2_proxy
    volumes:
      - $DOCKERDIR/plex/config:/config
      - /tmp:/transcode
      - $MEDIA:/Media  
    devices:
      - /dev/dri:/dev/dri

 

You're on to old of a version. I have to believe the changelog version 1.23.0.4497 should finally solved the issue. You can look through the changelogs here:

https://forums.plex.tv/t/plex-media-server/30447/426

 

I would advise going to latest again. And did you read this topic?

 

You have a UHD 750 with that 11600K, just like me with my 11500, so you should be able to get it working just like I did. If you can't get it solved then just PM me so we can do a 1 on 1.

 

EDIT: Standby, I just retested and now it's broken for me as well again. Seems like they broke something in a newer patch.

 

EDIT2: Went through all the recent versions and it indeed still shows corruption on the occasional 4K video. I drew the wrong conclusion because of movies that would be corrupted before, now play perfectly. So there are still some codecs or whatever which are not played without corruption unfortunately.

I still believe this has to do with the Linux kernel support not being there for the 11th gen yet. Since Emby also has the same issue and I do not believe Jellyfin is totally free of this issue either. Really depends on your own library.

Edited by Kaizac
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13 hours ago, sittingmongoose said:

Well the 10600k is like 60$ cheaper.  If you did swap, make sure you know if you use a z590 mobo with a 10 series intel, your top nvme slot wont work.  So either youre ok with that or you need to find a z490 mobo.

 

As for unraid support for the 11 series intels.  I think its going to be a few months.  They havent even released betas of a new version yet.  Its been a few months since stable release though.

I will not swap because of the 11gen features I mentioned above I think they are worth it, I'm just not installing it yet as my 7th gen is flawless on the transcode side

 

3 hours ago, Kaizac said:

EDIT: Standby, I just retested and now it's broken for me as well again. Seems like they broke something in a newer patch.

 

EDIT2: Went through all the recent versions and it indeed still shows corruption on the occasional 4K video. I drew the wrong conclusion because of movies that would be corrupted before, now play perfectly. So there are still some codecs or whatever which are not played without corruption unfortunately.

I still believe this has to do with the Linux kernel support not being there for the 11th gen yet. Since Emby also has the same issue and I do not believe Jellyfin is totally free of this issue either. Really depends on your own library.

I'm not sure what's wrong as well, in Plex forums they say it's the kernel and in here they say it's a Plex issue

Edited by arturovf
grammar
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Hi all!

I installed this container some months ago using the NVIDIA options to use the 1650 I have in the box for transcoding. Meanwhile, I'd like to try and reassign the GPU to a VM that I'd like to use to try and stream games. I don't think I can use the GPU at the same time for Plex and a VM, right? 

What do I need to do to disable the GPU transcoding? I assume I need to disable it within the PLEX server, though I doubt it'll be as easy as just removing the --runtime=nvidia extra parameter and dedleting the GPU ID from the Visible Devices parameter.

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Hello

I am getting an error in the unRaid logs now after upgrading to latest plex when trying to play a movie that needs to be transcoded

 

 

kernel: traps: Plex Transcoder[1390] general protection fault ip:150941dafabe sp:1509399dc190 error:0 in liblibx264_encoder.so[150941da7000+16f000]
 

Any ideas?

 

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3 hours ago, NMGMarques said:

Hi all!

I installed this container some months ago using the NVIDIA options to use the 1650 I have in the box for transcoding. Meanwhile, I'd like to try and reassign the GPU to a VM that I'd like to use to try and stream games. I don't think I can use the GPU at the same time for Plex and a VM, right? 

What do I need to do to disable the GPU transcoding? I assume I need to disable it within the PLEX server, though I doubt it'll be as easy as just removing the --runtime=nvidia extra parameter and dedleting the GPU ID from the Visible Devices parameter.

I think that should do it.

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Prerolls..

 

Does anyone else have issues with them? Mine just stopped working a couple of weeks ago. I currently have a playlist of 50 (more in total, but there are some seasonal prerolls), randomly playing (or at least playeD in the past) one before each movie. All mp4, placed in a seperate folder on my plex SSD for instant access.

Is this a container issue or a common plex issue?

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On 7/28/2021 at 2:01 AM, Presjar said:

 

Head to https://www.plex.tv/claim

 

Add the code to the docker container in the environment section. PLEX_CLAIM=

Start the container.

 

You have to do this within 4 minutes of generating the claim code.

 

You can see info on it here

What is the environment section? Extra Parameters? Sorry for this noob question. It was working fine for months and now I cannot connect direct to plex from external. I was using it a lot and I would like to have it back.

Tank you.

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Has anyone had issues with pre-rolls not working? The only time I see them work is when I change the "play trailers" option from 0 to 1 on the client settings. They used to play regardless of the trailer count setting. Now they won't play if it's set to 0.

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4 hours ago, GhostKnock said:

Could someone walk me through the process of rolling back to a previous version? Specifically 1.23.3.4706

 

Thanks!

Take a look at this thread:

You need the full tag in order for it to work ;) (amd64-1.23.3.4707-ebb5fe9f3-ls58)

Google is your friend as always ;)

 

I'm rolling back aswell, just trying something. If prerolls are working, I'll make a post at the plex community hoping the issue will be resolved somewhere in the future. Keep in mind the fixing of issues is not important to plex... LG buffer issue took over a year

 

Please keep in mind that the version you called does not exist on docker hub. enter a correct value to downgrade your image ;)

 

https://hub.docker.com/r/linuxserver/plex/tags?page=3&ordering=last_updated

Edited by XisoP
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