[Support] Linuxserver.io - Plex Media Server


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2 minutes ago, BigFam said:

All Plex ports are open, including the GDM ports... (and tcp/udp for all ports also checked and confirmed)

i may would take a look then in plex logs, there should be the entries why its transcoding (remote device ... even its not) and open a post on plex forums so they look at it.

 

your server seems to bet setup fine, your clients also have direct play enabled i assume, it works on the same network setup with a win based plex server, not much to help from here then anymore.

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Hello all,

Sorry if this has already been asked before, but I've been trying my best all day to find a solution, so I figured I'd ask here.

I need to set GenerateBIFKeyframesOnly="0". Apparently, this is done with the preferences.xml file.

According to the Plex documentation, for Docker:

https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/

The location of this file will "depend on what you specified when setting up the Docker container". Any idea what I need to do to apply this setting? Is preferences.xml even something I should be messing with, or is it something that can be configured in extra parameters? Again, sorry if this has already been asked before.

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5 minutes ago, seansallislyon said:

Hello all,

Sorry if this has already been asked before, but I've been trying my best all day to find a solution, so I figured I'd ask here.

I need to set GenerateBIFKeyframesOnly="0". Apparently, this is done with the preferences.xml file.

According to the Plex documentation, for Docker:

https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/

The location of this file will "depend on what you specified when setting up the Docker container". Any idea what I need to do to apply this setting? Is preferences.xml even something I should be messing with, or is it something that can be configured in extra parameters? Again, sorry if this has already been asked before.

The file is in /appdata/plexmediaserver/Library/Application Support/Plex Media Server/

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On 8/30/2021 at 6:56 AM, alturismo said:

i may would take a look then in plex logs, there should be the entries why its transcoding (remote device ... even its not) and open a post on plex forums so they look at it.

 

your server seems to bet setup fine, your clients also have direct play enabled i assume, it works on the same network setup with a win based plex server, not much to help from here then anymore.

I am an idiot. When going over the configuration for the 10th time I found that the IP-address of the unRAID Plex server in the firewall group for Plex servers was missing a number at the end. Correcting the FW ip group fixed this problem so 100%user configuration error.

Thanks all for your kind help!

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  • 2 weeks later...

I have noticed that in the middle of the night my server is spun up.  In the log I find this error

 

Sep 14 03:06:04 Tower kernel: Plex Media Scan[15898]: segfault at 10 ip 00001548b94b97ca sp 00001548b46e08b8 error 4 in ld-musl-x86_64.so.1[1548b94a9000+53000]

 

What is the cause of this and how do I fix it?

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2 hours ago, francrouge said:

Hi all 

 

Just a litlle question about the transcode folder.

 

If i enable the igpu intel does the transcode folder works ?

 

Because i don't see any files in my transcode folder when i'm transcoding movies

 

 

thx

Hi,

This is the case for my configuration at least.

i5 9600K with UHD630

De nada 🙂

Edited by mmz06
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Hi - I've posted on the Plex forums, but it might be an Unraid/Docker issue - not sure.  Last week I...

  • Installed a 500GB SSD specifically for Plex as its own Pool
  • Created a pool, named it "plex", added the drive, formatted it as XFS and put an appdata folder on it
  • Moved my "plexmediaserver" folder from "mnt/cache/appdata" to "mnt/plex/appdata" using MC (copied and then archived the original once all files present)
  • Repointed my plexmediaserver's config and transcode settings from "mnt/cache/appdata..." to "mnt/plex/appdata..."

All works except for streaming live TV to the Chromecast. Fine in browser, but casting gives “Sorry! Something went wrong” and have the following in the logs (amongst other things)...

 

Sep 19, 2021 08:57:35.272 [0x145bdb10fb38] ERROR - [Transcoder] [mpeg2video @ 0x15177d248600] Invalid frame dimensions 0x0.

 

Appreciate that this looks like a Plex issue, but checking in here just in case I've done something wrong or somebody else has the same issue.  Could also be a coincidence that Chromecast support broke at the same time.

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There seem to be a few things that are misconfigured if my understanding is correct (or could be what terms you are using).
First, a "pool" is always cache, ie it will belong to the array (although you can configure the share to "prefer" the cache). To have Plex configuration and persistent storage installed on a dedicated SSD, I 4hink you need to format it outside the array and mount the disk using unassigned devices plugin.

What is the reason for you configuration?There are numerous recommendations on how to configure Plex on unraid.


Skickat från min iPhone med Tapatalk

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18 minutes ago, BigFam said:

First, a "pool" is always cache, ie it will belong to the array (although you can configure the share to "prefer" the cache).

No this is all wrong.

 

Unraid 6.9+ allows multiple pools which you can name as you wish. A pool named "cache" is often kept from previous versions, but you don't have to, and you can have others that you name as you wish.

 

And even when there was just cache, it never "belonged to the array". Only the disks in the parity array belong to the array. Cache and other pools do belong to user shares, as do the array data disks.

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59 minutes ago, Cessquill said:

All works except for streaming live TV to the Chromecast. Fine in browser, but casting gives “Sorry! Something went wrong” and have the following in the logs (amongst other things)...

 

 

as it works in browser (which is usually also a transcode) the setup itself should be fine, this belongs more to the plex forums ...

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12 minutes ago, trurl said:

No this is all wrong.

 

Unraid 6.9+ allows multiple pools which you can name as you wish. A pool named "cache" is often kept from previous versions, but you don't have to, and you can have others that you name as you wish.

 

And even when there was just cache, it never "belonged to the array". Only the disks in the parity array belong to the array. Cache and other pools do belong to user shares, as do the array data disks.

Thanks for stepping in and correcting my false claims. Sorry for any confusion. I learned a lot from my mistake...

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Cheers guys.  Yes, other transcoding works fine - both with browser and Chromecast (although haven't tested exhaustively).  And I'd added another pool with the intention of pulling all Plex activity off my Cache/regular docker pool.  And moved it folder to folder (copy rather than move for safety).   Used to have it on an unassigned device pre cache pools, and remembered access needed to be Slave Read/Write.  Didn't know whether there were any similar requirements when running from an alternate location.

 

Or whether I'd messed up permissions when copying over.

 

Figured it was more of a Plex issue, but thought I'd try my luck here as support from Plex can be hit and miss.

 

Thanks again.

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On 9/22/2021 at 5:23 PM, tooviral said:

Hello,

 

Tryin to repair the database and not sure how to stop plexmediaserver in the docker img.

 

Tried "service plexmediaserver stop" doesn't work

 

Any ideas?


I am also very keen to know this so I can try and repair the .db! 

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Hello! Just working on finishing up my migration from Windows PMS to unRAID. I have migrated my metadata and most of my media (several TB still transferring). I am moving over the following folders from my storage to unRAID share called "Media": 4K Movies, Videos, TV Shows, Exercise.

 

I have setup the docker and had no problem accessing Plex, locally and remotely.

 

On the web gui,  I was able to the library paths to assign Movies and TV Shows (They still showed Windows drive letters). 


However, when I try to edit my libraries for Exercise and 4K Movies, no content is showing, although it is definitely on the share. Any thoughts? 

 

Solved: I just needed to move the paths up one level in the Plex docker settings. I had Movies pointing to /movies and TV pointing to /tv, but I moved them back up to Media so that Plex could then see my 4K Movies and Exercise folders as well for adding to the libraries. 

Edited by dirtymike0330
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On 9/29/2021 at 3:25 PM, furian said:

any clue on when the 11th gen cpu's are fully supported? i still get artifacts during transcoding of 2160p..

I have the same problem, and recently i have been getting artifacts when i just transcode regular 1080p.
I get white dots... see screenshot.

I tried latest RC of unraid, but then i cant transcode at all.
i have just hoped that there will be some plex-update. Anyone with the same problem? Any ideas?

Unraid: 6.9.2
CPU: 11th Gen Intel® Core™ i5-11600K
RAM: 32Gb ddr4 (transcode to ram)

plexshitscreen.PNG

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2 hours ago, capt.shitface said:

I have the same problem, and recently i have been getting artifacts when i just transcode regular 1080p.
I get white dots... see screenshot.

I tried latest RC of unraid, but then i cant transcode at all.
i have just hoped that there will be some plex-update. Anyone with the same problem? Any ideas?

Unraid: 6.9.2
CPU: 11th Gen Intel® Core™ i5-11600K
RAM: 32Gb ddr4 (transcode to ram)

plexshitscreen.PNG

It's a known problem and nobody knows for sure when it will be fixed.  In plex forums they are testing a new improved transcoder with rocket lake support planned but still it will take some time to make it to normal releases, so we have no choice but wait

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3 hours ago, arturovf said:

It's a known problem and nobody knows for sure when it will be fixed.  In plex forums they are testing a new improved transcoder with rocket lake support planned but still it will take some time to make it to normal releases, so we have no choice but wait

Ok!
Thank for answer! 

Do you know any active thread about the subject i can follow? I can only find a old closed one...
Also, i didnt have the issue with white pixel before (atleast what im aware of) i think it was an update that broke it.
I knew the problem with 4k HDR 10bit transcode.

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