BudgetAudiophile Posted January 19 Share Posted January 19 (edited) Sorry if this has been discussed before - I tried searching the thread but haven't found anything...running the Linixserverio Plex docker and I just updated Unraid from 6.2 to the latest version 6.11.5. I'm not sure if that's what caused it for sure but shortly after updating my Plex poster art has started disappearing from random movies and TV shows. It seems like it's slowly getting worse as days pass. I tried looking at the Plex logs but I honestly don't know what I'm looking for to figure out what is causing this. If I had a guess, I know there was some sort of permission issue or change from 6.9 to later versions of Unraid so I'm not sure if there's a permission I need to change or something in Unraid for my MEDIA folder? If I remove the movie or show completely from Plex and readd it (by doing the Plex Dance) it will rescan the show and the metadata shows back up. I can't get it to refresh or anything without completely removing the media and readding it. I looked at the Plex logs and found this but not sure what it means (or if it's relevant). 2023-01-16 23:52:39,509 (145600662808) : ERROR (networking:196) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes' 2023-01-16 23:52:39,511 (145600662808) : CRITICAL (runtime:1299) - Exception getting hosted resource hashes (most recent call last): I'm wondering if maybe the database is corrupted or something after the update? I have no issues playing back the media or anything like that. Any info or pointers would be great. Thanks! Edit: more logs from the console [Req#105d79] IsDirectory failed boost::filesystem::status: Permission denied: "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/posters" [Req#105d79] Error creating directory "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/posters": Permission denied [Req#105d79] Couldn't check for the existence of file "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art/tv.plex.agents.movie_6eee0a1480e9e4e971cc3c1f155350caf4c7e90c": boost::filesystem::status: Permission denied: "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art/tv.plex.agents.movie_6eee0a1480e9e4e971cc3c1f155350caf4c7e90c" [Req#105d79] Error creating directory "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art": Permission denied [Req#105d79] MetadataAgent: unable to save art asset from 'https://image.tmdb.org/t/p/original/5uLqjVQlKNR4MbOeuheaRihPxAx.jpg' to '"/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art"' SOLVED: Thanks to another post I found it turns out it was a permissions issue, I ran this script to fix the issue: #!/bin/bash for dir in "/mnt/cache/appdata/PlexMediaServer/" do `echo $dir` `chmod -R ug+rw,ug+X,o-rwx $dir` chown -R nobody:users $dir done Edited January 19 by BudgetAudiophile Quote Link to comment
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