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UnRaid EMHTTP and SMB Locking UP

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After I updated to 6.0.1, my unraid server has become unstable. The Emby plugin that I have for PHAZE stops randomly and the EMHTTP and the SMB lock up just about every day. Most of my drives have reiserfs, one using xfs and my cache using btrfs. Does anyone know if these different systems would cause this issue?

 

 

What does memtest say after 12 hours?

  • Author

What does memtest say after 12 hours?

 

3 hours...3 passes...0 Errors.

  • Author

What does memtest say after 12 hours?

 

Ran for 26 hours and 23 passes...0 errors.

Fred,

 

Need to isolate the issue here.  If you remove Emby (and any other plugins you may be using) from the equation, do your other issues still persist (SMB lockups, EMHTTP freezing)?

 

Have you tried running Emby in a Docker Container yet?

  • Author

I have not tried to run UnRaid without Emby. I will do that today. Run it for the next few 2-3 days and see what happens and no, I haven't put emby in a docker yet. Is there a guide for that? Not sure how that would work as my emby plugin now uses about 60 GB of my cache drive.

  • Author

Fred,

 

Need to isolate the issue here.  If you remove Emby (and any other plugins you may be using) from the equation, do your other issues still persist (SMB lockups, EMHTTP freezing)?

 

Have you tried running Emby in a Docker Container yet?

 

I've run the computer in safe mode for a couple of days now and it was working fine. Now my emhttp has frozen up and my "Media" folder has completely disappeared. I have not rebooted the computer yet, as I wanted you all to see. I can still access the cache, disks and even play media from them, but the Media folder where everything is aggregated is gone.

 

Bg4pbKU.png

  • Community Expert

If you can get a telnet session, then use the command

diagnostics

(you can ignore any error messages).  This will create a diagnostics ZIP file in the logs folder on the flash drive that you can post to see if anyone can spot anything.

  • Author

If you can get a telnet session, then use the command

diagnostics

(you can ignore any error messages).  This will create a diagnostics ZIP file in the logs folder on the flash drive that you can post to see if anyone can spot anything.

 

Here's my log.

 

http://pastebin.com/iuaPy7Kj

Couldn't help but notice you are using Windows 10.  If you try to connect using a different device, does the share show up?

 

If you try connecting to the webgui from another device (even mobile) does that work?

  • Author

Couldn't help but notice you are using Windows 10.  If you try to connect using a different device, does the share show up?

 

If you try connecting to the webgui from another device (even mobile) does that work?

 

No, when I connect with network browser on my phone. It displays the same. The folder was there before UnRaid stopped responding and I noticed in the log that it says:

 

Aug 21 03:40:17 homesrv01 logger: ./Media/TV Shows/Impastor

Aug 21 03:40:17 homesrv01 logger: .d..t...... Media/TV Shows/Impastor/

Aug 21 03:40:17 homesrv01 logger: ./Media/TV Shows/Key & Peele/Key & Peele - 05x07 - MC Mom.mkv

Aug 21 03:40:17 homesrv01 logger: .d..t...... Media/TV Shows/

Aug 21 03:40:17 homesrv01 logger: .d..t...... Media/TV Shows/Key & Peele/

Aug 21 03:40:17 homesrv01 logger: >f+++++++++ Media/TV Shows/Key & Peele/Key & Peele - 05x07 - MC Mom.mkv

Aug 21 03:40:20 homesrv01 logger: ./Media/TV Shows/Key & Peele

Aug 21 03:40:20 homesrv01 logger: .d..t...... Media/TV Shows/Key & Peele/

Aug 21 03:40:20 homesrv01 logger: ./Media/TV Shows/Under The Dome/Under the Dome - 03x10 - Legacy.mkv

Aug 21 03:40:20 homesrv01 logger: .d..t...... Media/TV Shows/

Aug 21 03:40:20 homesrv01 logger: .d..t...... Media/TV Shows/Under The Dome/

Aug 21 03:40:20 homesrv01 logger: >f+++++++++ Media/TV Shows/Under The Dome/Under the Dome - 03x10 - Legacy.mkv

Aug 21 03:40:38 homesrv01 logger: ./Media/TV Shows/Under The Dome

Aug 21 03:40:38 homesrv01 logger: .d..t...... Media/TV Shows/Under The Dome/

Aug 21 03:40:38 homesrv01 logger: ./Media/TV Shows/Rogue/Rogue - 03x09 - Chicagoland.mkv

Aug 21 04:41:09 homesrv01 kernel: mdcmd (87): spindown 1

Aug 21 04:41:11 homesrv01 kernel: mdcmd (88): spindown 6

Aug 21 04:42:02 homesrv01 kernel: mdcmd (89): spindown 10

Aug 21 07:16:36 homesrv01 avahi-daemon[1827]: Invalid response packet from host 192.168.1.10.

 

Like I said, I can get to the root and I can go to the individual disks and play media...but this is around the same time that UnRaid would stop responding and lock up in its regular mode.

I just disabled ipv6 on my windows 10 machine and the avahi invalid packets have stopped so will monitor.

 

 

***** scratch that 50 minutes later they are back.

Please share the complete diagnostics file.  Need to review your configuration.

I just disabled ipv6 on my windows 10 machine and the avahi invalid packets have stopped so will monitor.

 

 

***** scratch that 50 minutes later they are back.

 

The avahi messages aren't important.  They will be suppressed from the log in 6.1.

  • Author

I just disabled ipv6 on my windows 10 machine and the avahi invalid packets have stopped so will monitor.

 

 

***** scratch that 50 minutes later they are back.

 

The avahi messages aren't important.  They will be suppressed from the log in 6.1.

 

Here's my log.

 

http://pastebin.com/iuaPy7Kj

Fred, can you please upload the diagnostics zip file under Tools -> Diagnostics?  I want to review more than just your syslog.

Fred, can you please upload the diagnostics zip file under Tools -> Diagnostics?  I want to review more than just your syslog.

 

Sorry about that. Here you go.

 

https://www.dropbox.com/s/kwwn70pjibw7mbq/homesrv01-diagnostics-20150822-1315.zip?dl=0

 

I see you have a Marvell SATA controller and I know there have been some issues with these controllers when IOMMU is activated in the BIOS.  Look for any settings relating to Intel VT-d, Virtualization, or IOMMU and try disabling them.  Can't remember if this only affected certain Marvell controllers or not, but it'd be a pretty quick thing to test to rule things out.  Can you give that a shot?

  • Author

Fred, can you please upload the diagnostics zip file under Tools -> Diagnostics?  I want to review more than just your syslog.

 

Sorry about that. Here you go.

 

https://www.dropbox.com/s/kwwn70pjibw7mbq/homesrv01-diagnostics-20150822-1315.zip?dl=0

 

I see you have a Marvell SATA controller and I know there have been some issues with these controllers when IOMMU is activated in the BIOS.  Look for any settings relating to Intel VT-d, Virtualization, or IOMMU and try disabling them.  Can't remember if this only affected certain Marvell controllers or not, but it'd be a pretty quick thing to test to rule things out.  Can you give that a shot?

 

Ok, will try that as soon as emby finishes pulling metadata.

  • Author

Fred, can you please upload the diagnostics zip file under Tools -> Diagnostics?  I want to review more than just your syslog.

 

Sorry about that. Here you go.

 

https://www.dropbox.com/s/kwwn70pjibw7mbq/homesrv01-diagnostics-20150822-1315.zip?dl=0

 

None of that was enabled.

 

I see you have a Marvell SATA controller and I know there have been some issues with these controllers when IOMMU is activated in the BIOS.  Look for any settings relating to Intel VT-d, Virtualization, or IOMMU and try disabling them.  Can't remember if this only affected certain Marvell controllers or not, but it'd be a pretty quick thing to test to rule things out.  Can you give that a shot?

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