October 24, 201510 yr Hi everyone. I have searched and followed all tutorials on the forums and still have no solution. I was using Unraid 5.x.x and Plex worked like a champ. All my media files showed without issue. I upgraded to Unraid 6.1.3 and installed Plex Media Server using Docker and now half my library is missing from Plex. I am at a loss as to what the issue is. I have tried several things to fix it but nothing works. - I have uninstalled and reinstalled using multiple guides from the forums. - I have tried to redo permissions but now I cannot add folders to my server it is saying permission denied. If anyone has experienced this or have/know a solution please help. Thank you in advance.
October 24, 201510 yr I use plex docker and noticed that adding files to a share where cache pool is used, the files won't be seen by plex until they are moved from cache to array.
October 24, 201510 yr Community Expert Hi everyone. I have searched and followed all tutorials on the forums and still have no solution. I was using Unraid 5.x.x and Plex worked like a champ. All my media files showed without issue. I upgraded to Unraid 6.1.3 and installed Plex Media Server using Docker and now half my library is missing from Plex. I am at a loss as to what the issue is. I have tried several things to fix it but nothing works. - I have uninstalled and reinstalled using multiple guides from the forums. - I have tried to redo permissions but now I cannot add folders to my server it is saying permission denied. If anyone has experienced this or have/know a solution please help. Thank you in advance. Post a screenshot of your volume mappings.
October 25, 201510 yr Author Hi everyone. I have searched and followed all tutorials on the forums and still have no solution. I was using Unraid 5.x.x and Plex worked like a champ. All my media files showed without issue. I upgraded to Unraid 6.1.3 and installed Plex Media Server using Docker and now half my library is missing from Plex. I am at a loss as to what the issue is. I have tried several things to fix it but nothing works. - I have uninstalled and reinstalled using multiple guides from the forums. - I have tried to redo permissions but now I cannot add folders to my server it is saying permission denied. If anyone has experienced this or have/know a solution please help. Thank you in advance. Post a screenshot of your volume mappings. Is this what you want to see? See attachment
October 25, 201510 yr Post a screenshot of your volume mappings. Is this what you want to see? See attachment No. Go to the Docker tab and then your Plex Media Server container. There you'll find the relevant volume mappings.
October 25, 201510 yr Author Post a screenshot of your volume mappings. Is this what you want to see? See attachment No. Go to the Docker tab and then your Plex Media Server container. There you'll find the relevant volume mappings. Just attached it here.
October 25, 201510 yr Just attached it here. Are all of your media files really only on disk1? In my case, I have too many media files for all of them to fit on one disk, so I'm using user shares and simply map "/mnt/user/Movies" to Plex.
October 25, 201510 yr Author Just attached it here. Are all of your media files really only on disk1? In my case, I have too many media files for all of them to fit on one disk, so I'm using user shares and simply map "/mnt/user/Movies" to Plex. I have disk1 - disk6 and usr. The instructions said not to use usr. They are not only on disk1, they are being spread across all disk.
October 25, 201510 yr I have disk1 - disk6 and usr. The instructions said not to use usr. They are not only on disk1, they are being spread across all disk. As jonathanm asked, what instructions are you referring to? If you only map folders on disk1 to the Plex docker container, then quite predictably only media in those folders on disk1 will be available to Plex. If your media is spread out over more disks, then it is not strange at all that half of your library is missing from Plex... I can't see any reason not to map the media shares through user shares. Just don't confuse "/mnt/user" with "/usr", the latter is off limits :-) - I have tried to redo permissions but now I cannot add folders to my server it is saying permission denied. Previously I just assumed that you referred to Tools, New Permissions, but not I'm not so sure anymore. How did you try to "redo permissions"?
October 25, 201510 yr Author I have disk1 - disk6 and usr. The instructions said not to use usr. They are not only on disk1, they are being spread across all disk. As jonathanm asked, what instructions are you referring to? If you only map folders on disk1 to the Plex docker container, then quite predictably only media in those folders on disk1 will be available to Plex. If your media is spread out over more disks, then it is not strange at all that half of your library is missing from Plex... I can't see any reason not to map the media shares through user shares. Just don't confuse "/mnt/user" with "/usr", the latter is off limits :-) - I have tried to redo permissions but now I cannot add folders to my server it is saying permission denied. Previously I just assumed that you referred to Tools, New Permissions, but not I'm not so sure anymore. How did you try to "redo permissions"? I followed the examples here: http://lime-technology.com/forum/index.php?topic=24321.0 The one I used was: sudo chmod 755 -R "<plex media directory>"
October 25, 201510 yr you need to change your mount points in the docker the easiest thing would be change your media mount points to a since one, something like /Media -> /mnt/user/ then inside plex when your setting up your media directories you would do something like /Media/Workout /Media/TV Shows etc.. Make sure you have enabled user share in settings -> global share settings
October 25, 201510 yr I followed the examples here: http://lime-technology.com/forum/index.php?topic=24321.0 The one I used was: sudo chmod 755 -R "<plex media directory>" Interesting, you picked the permission fix suggestion from a member with 1 post in the forum over the suggestion of the one with 490 posts. Shouldn't prevent Plex from seeing files though, but could cause problems writing stuff so consider the new permissions script.
October 25, 201510 yr Author you need to change your mount points in the docker the easiest thing would be change your media mount points to a since one, something like /Media -> /mnt/user/ then inside plex when your setting up your media directories you would do something like /Media/Workout /Media/TV Shows etc.. Make sure you have enabled user share in settings -> global share settings This worked, thank you. The only problem now is since I did that fix I cannot create new folders.
October 25, 201510 yr Author I followed the examples here: http://lime-technology.com/forum/index.php?topic=24321.0 The one I used was: sudo chmod 755 -R "<plex media directory>" Interesting, you picked the permission fix suggestion from a member with 1 post in the forum over the suggestion of the one with 490 posts. Shouldn't prevent Plex from seeing files though, but could cause problems writing stuff so consider the new permissions script. It does, how do I resolve the issue?
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