[RESOLVED] Vantec UGT-ST644R Not Working Correctly


comfox

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I have installed my Vantec UGT-ST644R PCIe card in my machine to expand the drive capacity however unRAID appears to not want to find the drive that is attached to the card.

 

The motherboard has detected the card and the drive just fine.  I see the drive listed in the bootup during the Cards BIOS screen.

 

unRAID has detected the card just fine as you can see by my PCI device list below.

 

00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:01.2 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x4 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d5)
00:1c.7 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #8 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation Z87 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
01:00.0 VGA compatible controller: NVIDIA Corporation GM204 [GeForce GTX 970] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GM204 High Definition Audio Controller (rev a1)
02:00.0 SATA controller: Marvell Technology Group Ltd. 88SE9230 PCIe SATA 6Gb/s Controller (rev 11)
04:00.0 Ethernet controller: Qualcomm Atheros Killer E220x Gigabit Ethernet Controller (rev 13)
05:00.0 Ethernet controller: Intel Corporation 82574L Gigabit Network Connection
06:00.0 SATA controller: ASMedia Technology Inc. ASM1062 Serial ATA Controller (rev 01)

 

As you can see unRAID has detected the card as PCI device 02:00.0.

 

Any ideas from anyone?

 

As an aside the drive works fine.  I have plugged it into another SATA controller and the drive is detected just fine.  Also I have used the drive in a Windows box and it works just fine.  Also tried the drive in a USB 3.0 enclosure and the drive works just fine.

 

Also added a syslog in the attachments.

syslog.zip

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You have to press CTRL-M at post to get into the cards BIOS. From there you will have to select your disk at the corresponding RAID level. Here is a link to the cards manual. You will also want to check the jumpers to make sure they are properly set for the SATA ports you want to use, unless the default is already correct.

 

http://www.vantecusa.com/system/application/media/data_file/ugt-st644r_manual.pdf

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Hey ashman70 thanks for the thoughts.  As I stated though the drive is recognized in the BIOS of the device so the jumpers are definately set right.  Also the card is detecting the drive as a physical device just fine.

 

Took a picture of the cards BIOS showing the drive.

 

v8niRVi.jpg

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