[Support] binhex - Plex

[dpg]

On 3/2/2024 at 8:20 AM, clownstyle said:

Hi all,

I'm having a really strange problem with plex transcoding using an NVIDIA GPU on my unraid server. I've setup all the required variables for plex to see the nvidia GPU and it works 100% of the time using the mobile app and asking plex to convert. Using nvidia-smi I can see the transcode running on the GPU. This problem only seems to affect media transcoding in a web browser or the plex windows app. Windows app shows: An unknown error occurred (4294967279) when trying to force a lower quality transcode.

Unraid server: 6.12.8

Latest Binhex-plex app
i5-3570K CPU
16Gb ram
NVIDIA 1050Ti 4Gb

So I'm running lower end hardware which I will likely upgrade in the future, shifting the transcoding to my GPU to save my CPU for other tasks. Do you think I'm having problems due to the 1050ti capabilities? Is there any logs I can check to see why the transcode is not working? When this happens I see the process in nvidia-smi then it quickly disappears and the media is not transcoded but watching in the mobile app the transcode keeps running.

I tested the same thing in Jellyfin and everything works 100% there. Only difference I see between the two is nvidia-smi for plex shows:
plexmediaserver/Plex Transcoder
and jellyfin shows:
/usr/lib/jellyfin-ffmpeg/ffmpeg

 

Tried various other Plex variants available from the apps section but they all display the same behaviour. Bit of a pain knowing I paid to test the service and the free alternative seems to perform better!

Can anyone point me in the right direction to see why this is not working in the browser and windows app?

 

Thanks
 

I also seem to have the same issue! Same error. Latest official Plex docker, 6.12.8 with a Nvidia RTX 4000. Transcode works fine via mobile Plex app, but web browser or Plex Windows app crashes with 4294967279 error code. 

[kbnomad]

Hi,

 

I noticed a bug on binhex-plex docker.

 

When I use the Network Type: Custom : Bond0; 

Accessing the WebUI just outputs [IP]:[PORT:32400] instead of the actual variable value (Fixed IP Address).

Any workaround or fix on this?

[Dinglestains]

Is this where I come for support with Plex in unRaid? I don't think I installed the binhex version but I didn't see a support thread for the official Plex docker. I don't know the difference in the binhex version and the official version.

 

I'm having trouble getting Remote Access to work correctly and I know that I've forwarded each port that Plex uses correctly in my modem settings. I had Plex working on a Windows server prior to moving it to unRaid and I had the same port forward rules setup for my Windows machine. I have the Plex docker setup as "Host" network type so it should be using my server's IP address. Can someone help me get the remote access working correctly? I think its causing all my clients to connect indirectly.

 

Plex Docker Port Mapings:

 

Modem Port Forwarding Rules (AdamNas = 192.168.1.189)

 

This just show how the rules above are defined in the modem/router.

 

Plex test for remote accessibility.

 

 

Modem NAT for Plex Server IP (192.168.1.189). I post this because it looks like other ports about being used. (1 of 2...had to scroll to the right to see the rest)

 

Modem NAT for Plex Server IP (192.168.1.189). (2 of 2...had to scroll to the right to see the rest)

[Hoopster]

1 hour ago, Dinglestains said:

Is this where I come for support with Plex in unRaid? I don't think I installed the binhex version but I didn't see a support thread for the official Plex docker. I don't know the difference in the binhex version and the official version.

The official Plex docker is supported in Plex forums, not here.  Binhex and Linuxserver versions of Plex docker are supported in these forums.  They are all just different packaging of the same code with the same functionality; not a lot of differences really.

 

You may still find some help here if someone is able to point you in the right direction or you may be referred to the Plex support forums.

[LVNona]

Hi....after last docker updates my Plex disappeared and at Previous Apps they showed Plex and PlexMediaServer(official) so reinstalled PlexMediaServer and it worked again but seems glitchy.

So I want to try your Plex version - how can I properly migrate or redirect library to this docker?

Otherwise I started PlexPass and it shows empty.

 

Thanks Norm

[binhex]

On 3/24/2024 at 3:15 PM, kbnomad said:

When I use the Network Type: Custom : Bond0; 

That's your problem, this image is designed to work using the default 'bridge' if you want to use custom networks then you are on your own, sorry.

[Raw1790]

Hi for some reason plex is now not seeing the data in my shares.  nothing has changed in docker that i can see and ive done nothing to my server other than start running a vm for home assistant.  all the files in the shares are available when looking at the drives from a pc, it also appears that the files are no longer available when trying to use plex for DNLA capability.  any ideas whats gone wrong please?

[DLP]

I'm getting Playback error "Error code:s4032 (Manifest)" when trying to play movies in the WebUI initiated from my server. It will play okay on WebUI from another computer. I was hoping to use the server to play content without to my HT system having a separate HTPC. Can this work?

[dcardwell]

Not sure what happened, but my libraries are no longer updating. To trouble shoot I moved files out of my library and did a library scan and nothing changed, it still acted as though the movies were there, but could not play them as they were moved.
And no new media files are being found when they are added.

[SavagelyCalm]

Hi im getting this in my logs for Binhex Plex, Radarr, Sonarr, prowlarr and crusader. Weirdly enough Binhex-Deluge only starts, been using Bin-Hex for years and havent changed anything

 

2024-04-12 13:02:09.129783 [info] Host is running unRAID
2024-04-12 13:02:09.152002 [info] System information Linux af1ee9e95dd7 6.1.79-Unraid #1 SMP PREEMPT_DYNAMIC Fri Mar 29 13:34:03 PDT 2024 x86_64 GNU/Linux
2024-04-12 13:02:09.176885 [info] PUID defined as '99'
2024-04-12 13:02:09.204597 [info] PGID defined as '100'

 

Anyone point me in the right direction of a fix?

 

Edit- checked logs and server was restart accidently by my wife lol, who just owned up to it if that helps

 

Running the latest unraid

 

syslog says

 

Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered blocking state
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered disabled state
Apr 12 16:23:13 MarksServer kernel: device veth4902f38 entered promiscuous mode
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered blocking state
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered forwarding state
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered disabled state
Apr 12 16:23:13 MarksServer kernel: eth0: renamed from veth228fd54
Apr 12 16:23:13 MarksServer kernel: IPv6: ADDRCONF(NETDEV_CHANGE): veth4902f38: link becomes ready
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered blocking state
Apr 12 16:23:13 MarksServer kernel: docker0: port 3(veth4902f38) entered forwarding state
Apr 12 16:23:13 MarksServer kernel: docker0: port 4(vethaa81413) entered blocking state
Apr 12 16:23:13 MarksServer kernel: docker0: port 4(vethaa81413) entered disabled state
Apr 12 16:23:13 MarksServer kernel: device vethaa81413 entered promiscuous mode
Apr 12 16:23:13 MarksServer kernel: docker0: port 4(vethaa81413) entered blocking state
Apr 12 16:23:13 MarksServer kernel: docker0: port 4(vethaa81413) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: eth0: renamed from veth55058dd
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered disabled state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth4902f38) entered disabled state
Apr 12 16:23:14 MarksServer kernel: veth228fd54: renamed from eth0
Apr 12 16:23:14 MarksServer kernel: IPv6: ADDRCONF(NETDEV_CHANGE): vethaa81413: link becomes ready
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth4902f38) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device veth4902f38 left promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth4902f38) entered disabled state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device veth0394350 entered promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered disabled state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered disabled state
Apr 12 16:23:14 MarksServer kernel: eth0: renamed from vethed81965
Apr 12 16:23:14 MarksServer kernel: veth55058dd: renamed from eth0
Apr 12 16:23:14 MarksServer kernel: IPv6: ADDRCONF(NETDEV_CHANGE): veth0394350: link becomes ready
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device vethaa81413 left promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(vethaa81413) entered disabled state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device veth435e3b1 entered promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered disabled state
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered disabled state
Apr 12 16:23:14 MarksServer kernel: vethed81965: renamed from eth0
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device veth0394350 left promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 3(veth0394350) entered disabled state
Apr 12 16:23:14 MarksServer kernel: eth0: renamed from vethdad84ff
Apr 12 16:23:14 MarksServer kernel: IPv6: ADDRCONF(NETDEV_CHANGE): veth435e3b1: link becomes ready
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered blocking state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered forwarding state
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered disabled state
Apr 12 16:23:14 MarksServer kernel: vethdad84ff: renamed from eth0
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered disabled state
Apr 12 16:23:14 MarksServer kernel: device veth435e3b1 left promiscuous mode
Apr 12 16:23:14 MarksServer kernel: docker0: port 4(veth435e3b1) entered disabled state

Edited April 12 by SavagelyCalm

[uiuc_josh]

On 3/29/2024 at 11:48 AM, Raw1790 said:

Hi for some reason plex is now not seeing the data in my shares.  nothing has changed in docker that i can see and ive done nothing to my server other than start running a vm for home assistant.  all the files in the shares are available when looking at the drives from a pc, it also appears that the files are no longer available when trying to use plex for DNLA capability.  any ideas whats gone wrong please?

I'm seeing this same thing as well. I was traveling for a while, and don't really know exactly when this started. I've tried to re-add the directories, and plex appears to initiate a directory scan, but when the server library is opened, it gives the 'something went wrong' page.

[lightsout]

I am having some issues with Plex. Music analysis is filling up the temp folder and it never empties, after a while plex will crash and not start. I created the "tmp" directory because in the plex log it was hung on sonic analysis with an error that it couldn't create the /tmp folder, after I added it sonic analysis got moving, but the container takes a while to start now and throws some complaints in the log. Any got any ideas how to do this correct?

I wanted to get transcoding moved to ram to stop the transcode folder from filling, but when I did that sonic analysis was hanging and having issues.

Edited April 19 by lightsout

[lightsout]

I got rid of the extra tmp path. Plex is back up and running, but seems like sonic analysis has started over with my 10,000 albums. And is stuck at 0%, as much as I love this feature it has been a real pain.

[Bentunit]

Hello, I need some help.

 

I am having an issue when I try to play a movie and convert to a lower quality.  I get the "a required codec cannot be found".  There is an error in the logs about the /transcode folder not being writable.

 

I am not sure what changed to make this not work.  While doing some googling to figure out what folder I need to change permissions I have not found a clear answer. 

 

The bottom variables have me confused as to where the folder is.  Any help would be appreciated.

 

[Goldmaster]

Hi there,

I have been following this guide here https://github.com/binhex/documentation/blob/master/docker/faq/plex.md as I want to ensure that any transcoding or temporary files are done on ram rather than on a cache drive.

However, I have done /dev/shm as per this info here https://www.reddit.com/r/unRAID/comments/gje4g4/binhex_plex_transcode_using_ram/ How can one verify that ram transcoding is actually working and taking place when watching a film or something?

 

[enkrypt3d]

I cannot update my docker container. no matter how many times I try, it does not actually update the plex app..... the update function appears to be working and gives no errors....... please help! 

 

And just like that the container updated but now I can't get to the plex server anymore even though it says it's running........ 

 

Edit - welp I guess I had to start over...... i guess it'll take all night to reindex everything...... 

 

Local GUI is broken again..... wtf is going on? It was rescanning my media library now it's failing again..... 

Edited May 22 by enkrypt3d

[Artiom97es]

hi, im using plex and nvidia driver, and cant make work nvidia thing to transcode/decode

i tried to add that, not worked

i have plex pass

no option to select any gpu(and on charts of usage gpu is never used)

[ternatto]

Need some help.

Plex has suddenly stopped working.

Log has the following errors on repeat. 

Quote

 

2024-05-27 15:26:32,917 INFO spawned: 'plexmediaserver' with pid 72
2024-05-27 15:26:32,972 DEBG 'plexmediaserver' stderr output:
PMS: failure detected. Read/write access is required for path: /config/Plex Media Server

2024-05-27 15:26:32,974 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22742910604368 for <Subprocess at 22742923738000 with name plexmediaserver in state STARTING> (stdout)>
2024-05-27 15:26:32,975 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22742908856336 for <Subprocess at 22742923738000 with name plexmediaserver in state STARTING> (stderr)>
2024-05-27 15:26:32,976 WARN exited: plexmediaserver (exit status 1; not expected)
2024-05-27 15:26:32,976 DEBG received SIGCHLD indicating a child quit
2024-05-27 15:26:33,977 INFO gave up: plexmediaserver entered FATAL state, too many start retries too quickly

 

 

Probably relevant information - I just ran unBalanced to empty one of my drives. So if there is something with permissions that I could have borked with that . . . then it's probably related.  It's been working perfectly for years so I need some assistance with figuring out what to.  Thnkas!

tower-diagnostics-20240527-1646.zip

Edited May 27 by ternatto
Added Diagnostics.

[trurl]

Attach Diagnostics to your NEXT post in this thread 

[ternatto]

Apologies did not add diagnostics. 

12 minutes ago, ternatto said:

Need some help.

Plex has suddenly stopped working.

Log has the following errors on repeat. 

 

Probably relevant information - I just ran unBalanced to empty one of my drives. So if there is something with permissions that I could have borked with that . . . then it's probably related.  It's been working perfectly for years so I need some assistance with figuring out what to.  

 

 

tower-diagnostics-20240527-1646.zip

[binhex]

1 hour ago, ternatto said:

Need some help.

Plex has suddenly stopped working.

at a guess without the seeing the plex log i would say database corruption ,see Q4:- https://github.com/binhex/documentation/blob/master/docker/faq/plex.md

[ternatto]

It wasn't db corruption, but it was close! Apparently there wasn't enough room on the disk the config was on to access/edit it at all. I know you shouldn't have drives maxed out, but this problem happened when I was moving some data around to shrink my array. 

Anyway! it works now! Thanks so much for the help binhex! I wouldn't have had the thought without the link!

 

Appreciate it!