I just upgraded my image to the latest version of plex, and cannot get it to work anymore, get the following error in the logs:

 

Feb 18 22:04:41 unRaid syslog-ng[10]: EOF on control channel, closing connection;
*** Running /etc/rc.local...
*** Booting runit daemon...
*** Runit started as PID 16
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (pidfile fd = 3)
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (Skipping @reboot jobs -- not system startup)
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found

 

Any idea ?

 

Thanks!

4 hours ago, tursiops said:

I just upgraded my image to the latest version of plex, and cannot get it to work anymore, get the following error in the logs:

 

Feb 18 22:04:41 unRaid syslog-ng[10]: EOF on control channel, closing connection;
*** Running /etc/rc.local...
*** Booting runit daemon...
*** Runit started as PID 16
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (pidfile fd = 3)
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (Skipping @reboot jobs -- not system startup)
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found

 

Any idea ?

 

Thanks!

Same User plex not found in logs plex launches but it cannot connect to any of the data on my unraid tower.  

 

21 hours ago, binhex said:

see if Q3. from the following link is relevant:-

https://github.com/binhex/documentation/blob/master/docker/faq/plex.md

Thanks for that, I've read it and moving the Plex Appdata to the cache drive solved the problem.

 

Thanks again.

12 hours ago, tursiops said:

I just upgraded my image to the latest version of plex, and cannot get it to work anymore, get the following error in the logs:

 

Feb 18 22:04:41 unRaid syslog-ng[10]: EOF on control channel, closing connection;
*** Running /etc/rc.local...
*** Booting runit daemon...
*** Runit started as PID 16
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (pidfile fd = 3)
Feb 18 22:04:41 unRaid cron[20]: (CRON) INFO (Skipping @reboot jobs -- not system startup)
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found
setuser: user plex not found

 

Any idea ?

 

Thanks!

are you sure you are using my image here?, runit is not the init manager i use.

On 2/17/2020 at 6:02 PM, wackydog said:

Hi all,

 

I have lost access to my Plex server.  I was on the Plex.tv site from work and I decided to change my password.  Big mistake.  I checked the box to invalidate all connected devices, and I lost access to the server.  I thought I'd just be able to restart it when I got home, but no.  I can restart, but port 32400 on my local network no longer delivers anything.  I ran:

 

lsof -i -P -n | grep LISTEN

 

from the shell, and it says:

 

docker-pr 22409   root    4u  IPv6 323760312      0t0  TCP *:32400 (LISTEN)

 

So it looks like it's listening.

 

I tried to adjust the Preferences.xml as indicated here:  https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

but there is no change.

 

In looking at the plex server log, the server appears to be shutting down (though the docker continues to run with no docker log errors).  There are messages involving plex.tv, but I don't really understand much of what's going on in there.  I've attached a plex server log of a complete startup.

 

If anyone has an idea I'd love to hear it.  Any help would be appreciated.  

 

 

server.log 45.74 kB · 2 downloads

 

So I gave up.  It seems no one knows what the problem is (including me )   I switched to the Plexinc container and finally got back up and going.

 

It took me quite a while to get it all working, so If anyone else needs to make the switch here are a few tips from my past couple of hours of pain:

 

First take the time to copy your binex-plex config directory to a new location, so you can keep the original for reference in case you screw up and need to do it over.

 

Next, read and understand as best you can, the readme for the Plexinc container: https://github.com/plexinc/pms-docker

 

The /config directory for binhex-plex docker has the directory "Plex Media Server" directly inside it. 

In the Plexinc docker, the "Plex Media Server" directory is inside "Library/Application Support/", so you'll have to create the directories "Library/Application Support" and then move your existing "Plex Media Server" into it.  Your /config container path should then point to the directory containing "Library"

 

If this sounds confusing, you can always just create a temporary plexinc docker with the container name "plex-tmp" or something, start it up with the default values and look at what it creates.

 

In the directions don't forget the variable ALLOWED_NETWORKS, otherwise you won't be able to connect to plex on your local network.

 

If you have a plex pass, the repository field should be 'plexinc/pms-docker:plexpass' instead of 'plexinc/pms-docker', so you receive updates correctly.

 

For more tips, 'Spaceinvader one' created a video on switching containers that's also worth a watch: https://www.youtube.com/watch?v=7RgPx7BN8DE

 

Hmm...  I think that's about it.  In any case that's what worked for me.  Good luck!

 

 

 

Edited February 19, 20206 yr by wackydog

On 2/19/2020 at 11:45 AM, binhex said:

are you sure you are using my image here?, runit is not the init manager i use.

Yes sorry, I saw plex and I entered... I'm using the default plex image from unraid.

Just now, tursiops said:

Yes sorry, I saw plex and I entered... I'm using the default plex image from unraid.

You can get to the applicable support thread for any given app by hitting the icon for the app and choosing "Support"

 

That image you're using is deprecated and not supported.  Highly recommended to watch this video 

 

Probably a dumb question, but I am new to docker.

I see in the plex GUI that an update is available; do I update using that link, or wait until there is an update for the docker container?

 

Or are docker container updates not necessarily related to updates for the program they contain?

1 hour ago, threefoursixeight said:

Probably a dumb question, but I am new to docker.

I see in the plex GUI that an update is available; do I update using that link, or wait until there is an update for the docker container?

 

Or are docker container updates not necessarily related to updates for the program they contain?

Just wait until the container updates.  In Unraid you can easily auto-update.  I do this after I backup my appdata every night.  You can elect to obviously just wait and update the container when a new version is available.

 

 

3 minutes ago, clambert said:

Just wait until the container updates.  In Unraid you can easily auto-update.  I do this after I backup my appdata every night.  You can elect to obviously just wait and update the container when a new version is available.

 

 

Awesome, sounds great!

For some reason as of yesterday I can't access Plex.  The web UI fails to load and I can't access it via the Apple TV either.  Here's the latest logs:

 

2020-02-23 14:37:09.105281 [info] System information Linux TARDIS 4.19.98-Unraid #1 SMP Sun Jan 26 09:15:03 PST 2020 x86_64 GNU/Linux
2020-02-23 14:37:09.125494 [info] PUID defined as '99'
2020-02-23 14:37:09.147151 [info] PGID defined as '100'
2020-02-23 14:37:09.218180 [info] UMASK defined as '000'
2020-02-23 14:37:09.238160 [info] Permissions already set for volume mappings
2020-02-23 14:37:09.258091 [info] TRANS_DIR defined as '/config/transcode'
2020-02-23 14:37:09.281146 [info] Deleting files in /tmp (non recursive)...
2020-02-23 14:37:09.299892 [info] Starting Supervisor...
2020-02-23 14:37:09,423 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2020-02-23 14:37:09,424 INFO Set uid to user 0 succeeded
2020-02-23 14:37:09,425 INFO supervisord started with pid 6
2020-02-23 14:37:10,427 INFO spawned: 'plexmediaserver' with pid 55
2020-02-23 14:37:10,428 INFO reaped unknown pid 7
2020-02-23 14:37:10,491 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22991339452112 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stdout)>
2020-02-23 14:37:10,492 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22991339450960 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stderr)>
2020-02-23 14:37:10,492 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:10,492 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:11,494 INFO spawned: 'plexmediaserver' with pid 60
2020-02-23 14:37:11,555 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22991339043136 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stdout)>
2020-02-23 14:37:11,556 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22991339346432 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stderr)>
2020-02-23 14:37:11,556 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:11,556 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:13,559 INFO spawned: 'plexmediaserver' with pid 65
2020-02-23 14:37:13,620 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22991339450960 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stdout)>
2020-02-23 14:37:13,620 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22991339043472 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stderr)>
2020-02-23 14:37:13,620 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:13,620 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:16,624 INFO spawned: 'plexmediaserver' with pid 70
2020-02-23 14:37:16,687 DEBG fd 8 closed, stopped monitoring <POutputDispatcher at 22991339346432 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stdout)>
2020-02-23 14:37:16,687 DEBG fd 10 closed, stopped monitoring <POutputDispatcher at 22991339452112 for <Subprocess at 22991339451584 with name plexmediaserver in state STARTING> (stderr)>
2020-02-23 14:37:16,687 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:16,687 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:17,688 INFO gave up: plexmediaserver entered FATAL state, too many start retries too quickly

 

 

 

 

 

 

Any ideas?

For some reason as of yesterday I can't access Plex.  The web UI fails to load and I can't access it via the Apple TV either.  Here's the latest logs:
 
2020-02-23 14:37:09.105281 [info] System information Linux TARDIS 4.19.98-Unraid #1 SMP Sun Jan 26 09:15:03 PST 2020 x86_64 GNU/Linux
2020-02-23 14:37:09.125494 [info] PUID defined as '99'
2020-02-23 14:37:09.147151 [info] PGID defined as '100'
2020-02-23 14:37:09.218180 [info] UMASK defined as '000'
2020-02-23 14:37:09.238160 [info] Permissions already set for volume mappings
2020-02-23 14:37:09.258091 [info] TRANS_DIR defined as '/config/transcode'
2020-02-23 14:37:09.281146 [info] Deleting files in /tmp (non recursive)...
2020-02-23 14:37:09.299892 [info] Starting Supervisor...
2020-02-23 14:37:09,423 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2020-02-23 14:37:09,424 INFO Set uid to user 0 succeeded
2020-02-23 14:37:09,425 INFO supervisord started with pid 6
2020-02-23 14:37:10,427 INFO spawned: 'plexmediaserver' with pid 55
2020-02-23 14:37:10,428 INFO reaped unknown pid 7
2020-02-23 14:37:10,491 DEBG fd 8 closed, stopped monitoring (stdout)>
2020-02-23 14:37:10,492 DEBG fd 10 closed, stopped monitoring (stderr)>
2020-02-23 14:37:10,492 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:10,492 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:11,494 INFO spawned: 'plexmediaserver' with pid 60
2020-02-23 14:37:11,555 DEBG fd 8 closed, stopped monitoring (stdout)>
2020-02-23 14:37:11,556 DEBG fd 10 closed, stopped monitoring (stderr)>
2020-02-23 14:37:11,556 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:11,556 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:13,559 INFO spawned: 'plexmediaserver' with pid 65
2020-02-23 14:37:13,620 DEBG fd 8 closed, stopped monitoring (stdout)>
2020-02-23 14:37:13,620 DEBG fd 10 closed, stopped monitoring (stderr)>
2020-02-23 14:37:13,620 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:13,620 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:16,624 INFO spawned: 'plexmediaserver' with pid 70
2020-02-23 14:37:16,687 DEBG fd 8 closed, stopped monitoring (stdout)>
2020-02-23 14:37:16,687 DEBG fd 10 closed, stopped monitoring (stderr)>
2020-02-23 14:37:16,687 INFO exited: plexmediaserver (exit status 255; not expected)
2020-02-23 14:37:16,687 DEBG received SIGCHLD indicating a child quit
2020-02-23 14:37:17,688 INFO gave up: plexmediaserver entered FATAL state, too many start retries too quickly
 
 
 
 

 
 
Any ideas?

see if Q3. from the following link is relevant:-
https://github.com/binhex/docu...blob/master/docker/faq/plex.md

Sent from my CLT-L09 using Tapatalk

Just now, binhex said:

see if Q3. from the following link is relevant:-
https://github.com/binhex/docu...blob/master/docker/faq/plex.md

Sent from my CLT-L09 using Tapatalk
 

Can you check the link? I just see "Not Found"?

Can you check the link? I just see "Not Found"?

Ahhh sorry it's bloody Tapatalk being crap, look up a few posts to the same text and link, that link works.

Sent from my CLT-L09 using Tapatalk

@binhex Found it.  Ok, yes corruption is mentioned.  When you state "Move Plex metadata to cache drive".   How do I do this?  I'm unsure of the steps to acheive this?

 

I am also running the latest version of unraid so why did this happen if the bug is no longer present in this version?

17 hours ago, rctneil said:

When you state "Move Plex metadata to cache drive".   How do I do this?  I'm unsure of the steps to achieve this?

ok its actually a bit tricky due to the fact that the appdata share maybe spread out across multiple drives in the array, so best approach is as follows:-

 

1. stop docker - unraid ui/settings/docker/enable docker - no and apply

2. change share name 'appdata' to 'appdata-old' or something similar

3. create a new share named 'appdata'

4. mark the new share as cache only - ensure this is set or your appdata will get moved back to the array by the 'mover' process

5. goto console/ssh of unraid and type the following:-

rsync -avzh /mnt/user/appdata-old/ /mnt/user/appdata/

this will copy all files and folders from the old share on your array to the new share on your cache drive

note:- this can take some time, leave it to finish! - do NOT cancel

6. start docker - unraid ui/settings/docker/enable docker - yes and apply

7. once you are happy things are operational again then delete all the files/folders in /mnt/user/appdata-old and then remove the old share 'appdata-old'

 

17 hours ago, rctneil said:

I am also running the latest version of unraid so why did this happen if the bug is no longer present in this version?

this is a very good question! and possibly one to put to @limetech, are you sure you didn't upgrade from 6.7.x with sqlite corruption already happening or have you been on 6.8.x for some time before the corruption happened?.

Anyone else having issues with the Android apps lately not wanting to play videos?  TV and movies?  Some seem to work, but a lot don't.  Get an error message saying to restart the server and the app and see if that fixes it.  It doesn't.  I even reinstalled the server docker and still does the same things.  I don't really see any errors in the logs, but I can post whatever is needed.  Thanks.

Could someone tell me how to 'update manually'? Within plax app its tellin gme there is a server update but I have to manually install it, I have no idea how to do that.

EC28 i am having the same problems, my plex log comes with a few errors like Denying access to transcode of key /library/metadata/3944 due to terminated session and [Transcoder] [eac3_eae @ 0x8ac540] EAE watchfolder is not writable: config/transcode/pms-3d039df9-cfcc-42ce-84bf-7b6ba2b99394/EasyAudioEncoder/Convert to WAV (to 8ch or less)/31905c9e8f1c115d-com-plexapp-android_780-0-test.tmp

I am running into an issue since after the new years where running binhex/arch-plexpass will always buffer when watching anything. My system is ryzen 7, 3800x with 32gb of ram with no gpu, updated docker to latest. I tried playing the videos directly and it works fine so it's definitely not the video file. Then I observe when watching through plex, there would be very little cpu usage but when I pin the cpu (4 in this case) I will see it not buffer and all 4 cores spiking in usage.

How do I downgrade? Last update comepletly screwed everything over. No acces to media. No remote acces. All users are lost...
Upgraded today to Version 1.18.8.2527. Since restart of new container, all the issues began.

Br

Martin

Edited March 21, 20206 yr by Wernstar

BTW plex authentication is down right now so seeing your media right now could be a issue.

 

https://status.plex.tv/

2 minutes ago, Wernstar said:

How do I downgrade? Last update comepletly screwed everything over. No acces to media. No remote acces. All users are lost...

You would add a tag when editing the app (ie: instead of the repository being binhex/plex you would change it to binhex/plex:tag)

 

Tags are listed here:

https://registry.hub.docker.com/r/binhex/arch-plex/tags

 

Not that I use Plex, but I would think that there's something else going on.

Thanks. Was not aware of that status page.

Hello, I need some help with ms PMS. PLex media GUI is not working. Last night i was rearranging  my home network which in effect changed my DHCP.  At the same time adding a NIC to the sever. I'm at the point where I can see the shares in any computer in the house but when I start the plex docker the option for the Web GUI isn't shown.