[Support] binhex - Plex Pass


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Question, not really an issue with the plex server docker. (right now i'm using the default one, not sure what the difference is between binhex and the regular one), but just a quick question.  Is there a way to make it so when someone logs into their plex client to not see other users?

 

See attached.

 

And Binhex, I really do love your dockers (im new to this and you make it easy)!!

Screen Shot 2021-09-02 at 9.26.03 AM.png

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  • 4 weeks later...

Is anyone having issues with version 1.24.3.5033-1-01 ?? I updated last Tuesday and been having trouble ever since.

 

Example of issues:

1. Users getting excessive buffering when they are able to connect.  and local connections failing at times in the middle of a program (Direct Play) 

2. Transcodes failing midway thru a program and "Server not available".  (Thought this was a remote/bandwidth issue but speed test, and port forwarding working fine).  Rebooted everything twice and checked connection. And yes, using Nvidia HW.

3. Status Dashboard page "Now Playing" not showing everything playing. remote or local.  Also seen double entries from same source.

4. Tautulli unable to connect to Plex Server and in other times, showing no activity even though several shows are running.

5. Several settings pages not displaying at times. restart docker and pages come back but only for a short time.

 

Other than these types of entries in the log file, there isn't much information there:
DEBG 'plexmediaserver' stdout output:
Critical: libusb_init failed

 

My last step was to downgrade to 1.24.2.5000-1-01.  Not sure if this helping yet but I can access the setting pages now and Tautulli is connecting and updating correctly.  I will wait for 24 hours to signal an all clear however.

 

Any assistance would be appreciated. 

 

Profile:

CPU: Intel® Core™ i7-8700 CPU @ 3.20GHz

Mem: 64Gb

Unraid version: 6.9.2

NVidia driver: 470.74

NVIDIA Quadro P2000

 

Edited by Rudeboy42
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@binhex is there a bug in this version that would break it if your using a GPU and the Nvida Drivers. Seems since the last update the docker wont start if i have a GPU added in the code. I get SERVER ERROR when trying to start. 

 

I added the GPU to another docker and it works fine so though i check in 

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1 minute ago, furian said:

is this version working with the 11th gen cpu? cause the linuxserver version still shows artifact during transcoding of 2160p content...

 

damn i wish plex would just make it a priority...

At the end of the day both this image and LSIO are running the same app just packaged differently, so i doubt it will work any better for this image.

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11 hours ago, rguinn said:

@binhex is there a bug in this version that would break it if your using a GPU and the Nvida Drivers. Seems since the last update the docker wont start if i have a GPU added in the code. I get SERVER ERROR when trying to start. 

 

I added the GPU to another docker and it works fine so though i check in 

no probs for me, just pulled down latest, im doing gpu passthrough for a P2000, maybe its a driver issue, try rolling back the version of the driver (im not running latest driver).

  • Thanks 1
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1 hour ago, binhex said:

no probs for me, just pulled down latest, im doing gpu passthrough for a P2000, maybe its a driver issue, try rolling back the version of the driver (im not running latest driver).

@binhex Thanks I was on a old and updated to the new version so it must be a issues on my end ill may blow out he docker and trying again. its working with Emby so now i hunt for the problem - As Always thanks for the reply

Edited by rguinn
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4 hours ago, rguinn said:

@binhex Thanks I was on a old and updated to the new version so it must be a issues on my end ill may blow out he docker and trying again. its working with Emby so now i hunt for the problem - As Always thanks for the reply

Weird I just got a docker update and its now working with GPU again so woohoo for me hope my docker server is not showing signs of issues

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On 1/7/2019 at 1:19 PM, binhex said:

so if plex picks up host config then you should simply set the proxy by issuing the following commands inside the container, if it works then i can look at allowing users to define this via env var.

 export http_proxy=http://<ip address of your unraid server>:<port number for privoxy>/
 export https_proxy=https://<ip address of your unraid server>:<port number for privoxy>/

 

 

Hey @binhex, it took almost 2 years till someone tested that but I can report it works. Added env vars for http_proxy and https_proxy manually, maybe empty defaults for those could be added to make others aware of that functionality.

 

FYI why I needed to use this: I have trouble tunneling plex through a VPN container via --net=container:. The Plex app on my LG CX TV (WebOS 6.0) times out, Android or web Plex does work though. I assume it's iptables related but couldn't figgure out what was causing it. I reported that in your binhex - Plex thread.

 

EDIT: I had to revert the proxy settings, for some reason it made my TV start transcoding stuff... :/

Edited by epp
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Please help if you can.

I shut down the server the clean out some dust and upon restart, the Sonarr docker works but the PlexPass does not.

Could you point me in the direction I need to go for troubleshooting?

Here's some of the recent log

 

_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2021-10-11 17:04:46.366328 [info] Host is running unRAID
2021-10-11 17:04:46.401388 [info] System information Linux Tower 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2021-10-11 17:04:46.584147 [info] OS_ARCH defined as 'x86-64'
2021-10-11 17:04:47.023886 [info] PUID defined as '99'
2021-10-11 17:04:47.659449 [info] PGID defined as '100'
2021-10-11 17:04:49.465152 [info] UMASK defined as '000'
2021-10-11 17:04:49.490153 [info] Permissions already set for '/config'
2021-10-11 17:04:49.919886 [info] Deleting files in /tmp (non recursive)...
2021-10-11 17:04:50.269818 [info] TRANS_DIR defined as '/config/transcode'
2021-10-11 17:04:50.362725 [info] Starting Supervisor...
2021-10-11 17:04:56,356 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2021-10-11 17:04:56,356 INFO Set uid to user 0 succeeded
2021-10-11 17:04:56,362 INFO supervisord started with pid 7
2021-10-11 17:04:57,364 INFO spawned: 'plexmediaserver' with pid 64
2021-10-11 17:04:57,366 INFO spawned: 'shutdown-script' with pid 65
2021-10-11 17:04:57,366 INFO reaped unknown pid 8 (exit status 0)
2021-10-11 17:04:58,368 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-11 17:04:58,368 INFO success: shutdown-script entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)
2021-10-11 17:05:01,464 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2021-10-11 17:05:03,396 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2021-10-11 17:28:59,900 WARN received SIGTERM indicating exit request
2021-10-11 17:28:59,901 DEBG killing shutdown-script (pid 65) with signal SIGTERM
2021-10-11 17:28:59,901 INFO waiting for plexmediaserver, shutdown-script to die
2021-10-11 17:28:59,901 DEBG 'shutdown-script' stdout output:
[info] Initialising shutdown of process(es) '^/usr/lib/plexmediaserver/Plex Media Server' ...

2021-10-11 17:29:02,905 INFO waiting for plexmediaserver, shutdown-script to die
2021-10-11 17:29:05,908 INFO waiting for plexmediaserver, shutdown-script to die
2021-10-11 17:29:08,911 INFO waiting for plexmediaserver, shutdown-script to die
2021-10-11 17:29:09,912 WARN killing 'shutdown-script' (65) with SIGKILL
2021-10-11 17:29:09,913 DEBG killing shutdown-script (pid 65) with signal SIGKILL
Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2021-10-11 17:29:27.369974 [info] Host is running unRAID
2021-10-11 17:29:27.393388 [info] System information Linux Tower 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2021-10-11 17:29:27.419069 [info] OS_ARCH defined as 'x86-64'
2021-10-11 17:29:27.446432 [info] PUID defined as '99'
2021-10-11 17:29:27.474477 [info] PGID defined as '100'
2021-10-11 17:29:28.311180 [info] UMASK defined as '000'
2021-10-11 17:29:28.340166 [info] Permissions already set for '/config'
2021-10-11 17:29:28.368296 [info] Deleting files in /tmp (non recursive)...
2021-10-11 17:29:28.397598 [info] TRANS_DIR defined as '/config/transcode'
2021-10-11 17:29:28.425444 [info] Starting Supervisor...
2021-10-11 17:29:28,603 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2021-10-11 17:29:28,603 INFO Set uid to user 0 succeeded
2021-10-11 17:29:28,605 INFO supervisord started with pid 8
2021-10-11 17:29:29,607 INFO spawned: 'plexmediaserver' with pid 65
2021-10-11 17:29:29,609 INFO spawned: 'shutdown-script' with pid 66
2021-10-11 17:29:29,609 INFO reaped unknown pid 9 (exit status 0)
2021-10-11 17:29:29,629 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2021-10-11 17:29:29,630 INFO success: shutdown-script entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)
2021-10-11 17:29:30,631 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-11 17:29:31,630 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml
 

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12 hours ago, lockrob2000 said:

Failed to load preferences at /config/Plex Media Server/Preferences.xml

i would say this file is corrupt, try renaming it and then restart the container to force regeneration, looking at the file it contains login information and name of server etc, so expect some reconfiguration, alternatively restore this file from your backups from a previous date.

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  • 2 weeks later...

I updated to the latest release and getting the container unable to start up.

Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2021-10-21 10:45:45.221305 [info] Host is running unRAID
2021-10-21 10:45:45.249269 [info] System information Linux Tower 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2021-10-21 10:45:45.283320 [info] OS_ARCH defined as 'x86-64'
2021-10-21 10:45:45.315574 [info] PUID defined as '99'
2021-10-21 10:45:45.373661 [info] PGID defined as '100'
2021-10-21 10:45:45.450751 [info] UMASK defined as '022'
2021-10-21 10:45:45.480493 [info] Permissions already set for '/config'
2021-10-21 10:45:45.520571 [info] Deleting files in /tmp (non recursive)...
2021-10-21 10:45:45.555228 [warn] TRANS_DIR not defined,(via -e TRANS_DIR), defaulting to '/config/tmp'
2021-10-21 10:45:45.629444 [info] Starting Supervisor...
2021-10-21 10:45:45,924 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2021-10-21 10:45:45,924 INFO Set uid to user 0 succeeded
2021-10-21 10:45:45,927 INFO supervisord started with pid 7
2021-10-21 10:45:46,930 INFO spawned: 'plexmediaserver' with pid 71
2021-10-21 10:45:46,932 INFO spawned: 'shutdown-script' with pid 72
2021-10-21 10:45:46,932 INFO reaped unknown pid 8 (exit status 0)
2021-10-21 10:45:47,932 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-21 10:45:47,933 INFO success: shutdown-script entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)

 

I made no changes to the config files just simply updated to latest release.

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Hello,

Thanks for the app, but i've run into a issue unfortunately.

I got the app installed, the logs show no errors and i am able to log into the webUI.

So far so good.

But I can not add a server, i only get the basic plexpass choices (live tv, movies&shows,...) but no option to add a server.

If i click the button "+ your media" i get refered to the plex website to download the server installer.

How can i add my own server? is there a config file to edit?

Any advice would be greatly appreciated, thanks in advance

the log:

https://hub.docker.com/u/binhex/

2021-10-24 13:14:21.733394 [info] Host is running unRAID
2021-10-24 13:14:21.753371 [info] System information Linux TIMO-NAS 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2021-10-24 13:14:21.775702 [info] OS_ARCH defined as 'x86-64'
2021-10-24 13:14:21.797711 [info] PUID defined as '99'
2021-10-24 13:14:21.821914 [info] PGID defined as '100'
2021-10-24 13:14:22.155820 [info] UMASK defined as '000'
2021-10-24 13:14:22.178474 [info] Permissions already set for '/config'
2021-10-24 13:14:22.203797 [info] Deleting files in /tmp (non recursive)...
2021-10-24 13:14:22.227912 [info] TRANS_DIR defined as '/tmp'
2021-10-24 13:14:22.250465 [info] Starting Supervisor...
2021-10-24 13:14:22,373 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2021-10-24 13:14:22,373 INFO Set uid to user 0 succeeded
2021-10-24 13:14:22,374 INFO supervisord started with pid 7
2021-10-24 13:14:23,377 INFO spawned: 'plexmediaserver' with pid 64
2021-10-24 13:14:23,378 INFO spawned: 'shutdown-script' with pid 65
2021-10-24 13:14:23,379 INFO reaped unknown pid 8 (exit status 0)
2021-10-24 13:14:24,379 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-24 13:14:24,379 INFO success: shutdown-script entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)

 

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On 10/21/2021 at 1:50 PM, The_Mountain said:

I updated to the latest release and getting the container unable to start up.

Created by...
___. .__ .__
\_ |__ |__| ____ | |__ ____ ___ ___
| __ \| |/ \| | \_/ __ \\ \/ /
| \_\ \ | | \ Y \ ___/ > <
|___ /__|___| /___| /\___ >__/\_ \
\/ \/ \/ \/ \/
https://hub.docker.com/u/binhex/

2021-10-21 10:45:45.221305 [info] Host is running unRAID
2021-10-21 10:45:45.249269 [info] System information Linux Tower 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2021-10-21 10:45:45.283320 [info] OS_ARCH defined as 'x86-64'
2021-10-21 10:45:45.315574 [info] PUID defined as '99'
2021-10-21 10:45:45.373661 [info] PGID defined as '100'
2021-10-21 10:45:45.450751 [info] UMASK defined as '022'
2021-10-21 10:45:45.480493 [info] Permissions already set for '/config'
2021-10-21 10:45:45.520571 [info] Deleting files in /tmp (non recursive)...
2021-10-21 10:45:45.555228 [warn] TRANS_DIR not defined,(via -e TRANS_DIR), defaulting to '/config/tmp'
2021-10-21 10:45:45.629444 [info] Starting Supervisor...
2021-10-21 10:45:45,924 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2021-10-21 10:45:45,924 INFO Set uid to user 0 succeeded
2021-10-21 10:45:45,927 INFO supervisord started with pid 7
2021-10-21 10:45:46,930 INFO spawned: 'plexmediaserver' with pid 71
2021-10-21 10:45:46,932 INFO spawned: 'shutdown-script' with pid 72
2021-10-21 10:45:46,932 INFO reaped unknown pid 8 (exit status 0)
2021-10-21 10:45:47,932 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-21 10:45:47,933 INFO success: shutdown-script entered RUNNING state, process has stayed up for > than 0 seconds (startsecs)

 

I made no changes to the config files just simply updated to latest release.

 

I had the same issue. I updated and then the web UI would no longer load. Tried to restart the container a couple times but nothing changed. I rolled back to the previous version and it loads just fine, so I'm not sure what the issue was.

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On 10/29/2021 at 2:53 PM, Tiller said:

 

I had the same issue. I updated and then the web UI would no longer load. Tried to restart the container a couple times but nothing changed. I rolled back to the previous version and it loads just fine, so I'm not sure what the issue was.

It has something to do with the Nvidia drivers (at least mine did). I rolled back as well but am going to try again and reinstall the Nvidia driver.

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Hi all , I am having problems with my Plex Pass docker refusing to start, i am om 6.9.2 with the new built in Nvidia control, I am not sure if I updated or not but found the docker stopped & when trying to start it get an Execution Error, with server error underneath in the box, I don't know how to roll back, I have tried reinstalling the docker and rebooting my server.

any advice would be appreciated.

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Hi everyone, I'm having a bit of a strange problem. I have set up transcoding to RAM in accordance with the documentation on the binhex FAQ which works fine when I try and transcode while viewing in the Desktop Web App or Plex HTPC app. However when I try transcoding while using the Plex app on my Android phone or I have a managed user try to transcode remotely I get the following error:
 

Couldn't find the file to stream: /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-1c702222a5e55c9f-com-plexapp-android-be84ee38-4a4f-40c6-9bbe-d77c888ff741/media-00002.ts

 

Changing the transcoder temporary directory to /transcode produces the error with the following filepath:

Couldn't find the file to stream: /transcode/Transcode/Sessions/plex-transcode-1c702222a5e55c9f-com-plexapp-android-394e7163-145f-401d-9f8c-8102d59c4875/media-00005.ts

 

I don't understand why it will transcode fine on my macbook but not on my phone (locally) or when a user tries (remotely). As I said I have set transcoding to RAM as described on Binhex's FAQ (https://github.com/binhex/documentation/blob/master/docker/faq/plex.md) and the transcoder temporary directory on plex's transcoder settings is blank though I have tried with /tmp and /transcode but no luck.

 

I'm more fussed about getting the transcoding working on my phone and remotely for other users than making sure it's going to RAM.

 

Edit: To add all devices can stream direct play no problem but due to limited upload bandwidth this isn't always possible.

Edited by jammo
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Members

 43

Posted just now

Hi all , I am having problems with my Plex Pass docker refusing to start, i am om 6.9.2 with the new built in Nvidia control, I am not sure if I updated or not but found the docker stopped & when trying to start it get an Execution Error, with server error underneath in the box, I don't know how to roll back, I have tried reinstalling the docker and rebooting my server.

any advice would be appreciated.

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21 hours ago, jammo said:

Hi everyone, I'm having a bit of a strange problem. I have set up transcoding to RAM in accordance with the documentation on the binhex FAQ which works fine when I try and transcode while viewing in the Desktop Web App or Plex HTPC app. However when I try transcoding while using the Plex app on my Android phone or I have a managed user try to transcode remotely I get the following error:
 

Couldn't find the file to stream: /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-1c702222a5e55c9f-com-plexapp-android-be84ee38-4a4f-40c6-9bbe-d77c888ff741/media-00002.ts

 

Changing the transcoder temporary directory to /transcode produces the error with the following filepath:

Couldn't find the file to stream: /transcode/Transcode/Sessions/plex-transcode-1c702222a5e55c9f-com-plexapp-android-394e7163-145f-401d-9f8c-8102d59c4875/media-00005.ts

 

I don't understand why it will transcode fine on my macbook but not on my phone (locally) or when a user tries (remotely). As I said I have set transcoding to RAM as described on Binhex's FAQ (https://github.com/binhex/documentation/blob/master/docker/faq/plex.md) and the transcoder temporary directory on plex's transcoder settings is blank though I have tried with /tmp and /transcode but no luck.

 

I'm more fussed about getting the transcoding working on my phone and remotely for other users than making sure it's going to RAM.

 

Edit: To add all devices can stream direct play no problem but due to limited upload bandwidth this isn't always possible.

can you paste screenshots of your container configuration, ensure you have 'advanced view' toggled on and expand out 'show more settings'.

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7 hours ago, binhex said:

can you paste screenshots of your container configuration, ensure you have 'advanced view' toggled on and expand out 'show more settings'.

 

After some troubleshooting through comparing the appdata with Hotio's container I've finally realised the problem is a custom Android.xml profile I added ages ago for forcing music quality that I saw on the plex forum. Glad I got it sorted and thank you for taking the time to reply to me.

Edited by jammo
Solved
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Hi Binhex, thanks for the reply. I meant that I was using the built in Nvidia support rather than the older 6.8 version, as far as i can tell it is showing up and working correctly on driver version 495.44

plex pass is the only docker that has stopped working, and I do not know how to repair it, I haven't changed any settings only updated docker or plugins as required.

 

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