Unqualified Spectator Posted February 5, 2016 Share Posted February 5, 2016 I'm leaning to YES right now...but I value your responses. Here's the skinny...I bought a 6 TB WD Red - I ran a long Smart Test on it (Passed) followed by 3 rounds of Preclear (Passed) - So I was adding this to my array as a new Parity drive. While I am waiting for Parity to rebuild, I thought I would run a Smart Test on a brand new Toshiba drive (5TB). This is what I see at 70% complete: Last SMART test result: self-test in progress, 70% complete Attributes # Attribute Name Flag Value Worst Threshold Type Updated Failed Raw Value 1 Raw read error rate 0x000b 100 100 050 Pre-fail Always Never 0 2 Throughput performance 0x0005 100 100 050 Pre-fail Offline Never 0 3 Spin up time 0x0027 100 100 001 Pre-fail Always Never 8878 4 Start stop count 0x0032 100 100 000 Old age Always Never 1 5 Reallocated sector count 0x0033 100 100 050 Pre-fail Always Never 64 7 Seek error rate 0x000b 100 100 050 Pre-fail Always Never 0 8 Seek time performance 0x0005 100 100 050 Pre-fail Offline Never 0 9 Power on hours 0x0032 100 100 000 Old age Always Never 5 (5h) 10 Spin retry count 0x0033 100 100 030 Pre-fail Always Never 0 12 Power cycle count 0x0032 100 100 000 Old age Always Never 1 191 G-sense error rate 0x0032 100 100 000 Old age Always Never 0 192 Power-off retract count 0x0032 100 100 000 Old age Always Never 0 193 Load cycle count 0x0032 100 100 000 Old age Always Never 1 194 Temperature celsius 0x0022 100 100 000 Old age Always Never 36 (min/max 19/37) 196 Reallocated event count 0x0032 100 100 000 Old age Always Never 8 197 Current pending sector 0x0032 100 100 000 Old age Always Never 5552 198 Offline uncorrectable 0x0030 100 100 000 Old age Offline Never 0 199 UDMA CRC error count 0x0032 200 253 000 Old age Always Never 0 220 Disk shift 0x0002 100 100 000 Old age Always Never 0 222 Loaded hours 0x0032 100 100 000 Old age Always Never 5 223 Load retry count 0x0032 100 100 000 Old age Always Never 0 224 Load friction 0x0022 100 100 000 Old age Always Never 0 226 Load-in time 0x0026 100 100 000 Old age Always Never 215 240 Head flying hours 0x0001 100 100 001 Pre-fail Offline Never 0 Quote Link to comment
JorgeB Posted February 5, 2016 Share Posted February 5, 2016 197 Current pending sector 0x0032 100 100 000 Old age Always Never 5552 That is a very sick disk. Quote Link to comment
Unqualified Spectator Posted February 5, 2016 Author Share Posted February 5, 2016 That is a very NEW disk - 5 hours old. Just don't build stuff like they should. This is considered an "Enterprise" disk. Model family: Toshiba 3.5" MD04ACA... Enterprise HDD Device model: TOSHIBA MD04ACA500 Serial number: LU WWN device id: Firmware version: FP2A User capacity: 5,000,981,078,016 bytes [5.00 TB] Sector sizes: 512 bytes logical, 4096 bytes physical Rotation rate: 7200 rpm Device: In smartctl database [for details use: -P show] ATA version: ATA8-ACS (minor revision not indicated) SATA version: SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s) Local time: Fri Feb 5 16:07:04 2016 EST SMART support: Available - device has SMART capability. SMART support: Enabled SMART overall-health: Passed I like WD. I've had great results with WD drives. Never with anything else. This doesn't help to change my mind. I guess until it completes, it is considered to be a PASS? Hard to imagine that reallocated sectors at a 50 threshold will not be a FAIL sitting at 64? Maybe it doesn't work that way. Quote Link to comment
kizer Posted February 5, 2016 Share Posted February 5, 2016 Wow I'd be scared to use that Quote Link to comment
archedraft Posted February 6, 2016 Share Posted February 6, 2016 Frankly, if a bought a new disk and it showed any pending or relocated sectors it would be returned or RMA'd if I couldn't return it. Quote Link to comment
Unqualified Spectator Posted February 6, 2016 Author Share Posted February 6, 2016 Thanks, Archedraft - Yeah - I'm not inclined to keep this. I just never had one fail out of the box. I guess it's better to happen now than later while in service. This was spotted by the SMART software - I don't see any reason to wait thru a preclear - I don't think the drive can survive it. Quote Link to comment
c3 Posted February 6, 2016 Share Posted February 6, 2016 I would not RMA it. I would exchange for another new drive. RMAs are rarely new drives. Quote Link to comment
Unqualified Spectator Posted February 6, 2016 Author Share Posted February 6, 2016 And we have a WINNER! This is a message you just don't want to see, boys and girls! unRAID device sdc SMART health [198]: 02-05-2016 19:40 Warning [TOWER] - offline uncorrectable is 255 TOSHIBA_MD04ACA500_Y5M9K6ZFFS9A (sdc) Yikes...Toshiba, you are so outta here. Funny - it still reports PASSED in the SMART Report. Title Information Model family: Toshiba 3.5" MD04ACA... Enterprise HDD Device model: TOSHIBA MD04ACA500 Serial number: Y5M9K6ZFFS9A LU WWN device id: 5 000039 6abb01121 Firmware version: FP2A User capacity: 5,000,981,078,016 bytes [5.00 TB] Sector sizes: 512 bytes logical, 4096 bytes physical Rotation rate: 7200 rpm Device: In smartctl database [for details use: -P show] ATA version: ATA8-ACS (minor revision not indicated) SATA version: SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s) Local time: Fri Feb 5 20:01:18 2016 EST SMART support: Available - device has SMART capability. SMART support: Enabled SMART overall-health: Passed C3 - Great point...I will return and see what the options are - it came thru Amazon but I am not sure who exactly supplied it. It got added in with some other stuff. Quote Link to comment
unevent Posted February 6, 2016 Share Posted February 6, 2016 And we have a WINNER! This is a message you just don't want to see, boys and girls! unRAID device sdc SMART health [198]: 02-05-2016 19:40 Warning [TOWER] - offline uncorrectable is 255 TOSHIBA_MD04ACA500_Y5M9K6ZFFS9A (sdc) Yikes...Toshiba, you are so outta here. Funny - it still reports PASSED in the SMART Report. Title Information Model family: Toshiba 3.5" MD04ACA... Enterprise HDD Device model: TOSHIBA MD04ACA500 Serial number: Y5M9K6ZFFS9A LU WWN device id: 5 000039 6abb01121 Firmware version: FP2A User capacity: 5,000,981,078,016 bytes [5.00 TB] Sector sizes: 512 bytes logical, 4096 bytes physical Rotation rate: 7200 rpm Device: In smartctl database [for details use: -P show] ATA version: ATA8-ACS (minor revision not indicated) SATA version: SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s) Local time: Fri Feb 5 20:01:18 2016 EST SMART support: Available - device has SMART capability. SMART support: Enabled SMART overall-health: Passed C3 - Great point...I will return and see what the options are - it came thru Amazon but I am not sure who exactly supplied it. It got added in with some other stuff. Which model number and was it retail or oem? Retail drives are the only way to get good one. I have 9. Is this a new X300 or the older 5TB retail drive? Quote Link to comment
Unqualified Spectator Posted February 6, 2016 Author Share Posted February 6, 2016 MD04ACA500 - It was a Retail drive - it is the older one - I chose it for the additional year of warranty. Quote Link to comment
unevent Posted February 6, 2016 Share Posted February 6, 2016 MD04ACA500 - It was a Retail drive - it is the older one - I chose it for the additional year of warranty. I have one of those and eight of the 3TB. Definitely would want to return that one if you can and not RMA. I've had good experiences with them except for one I bought. I purchased a 1TB Toshiba oem for cache drive because it was $39...worst mistake ever. It lasted about 80 days before pending sector count started going up. Got burned because the drive label was missing the Toshiba serial number ("T-S/N" ) and Toshiba won't honor the warranty without that on the label. Been going back and forth with Newegg as they essentially sold me an OEM drive as-is with no warranty yet they advertise 1 year warranty. They offered to replace the drive with same model, but refused as the reviews for that model are 75% junk which I should have paid more attention to I suppose. One thing I did learn about Toshiba drives is they all arrive from the manufacture bare, once in the US they are packaged as retail units and some are kept bare as OEM. OEM and retail both have same part numbers on the drive, but the retail package itself is different number. Seems the padding of the retail package is worth the extra $20. I'll keep buying as long as the older PH3500U-1I72 retail part is still available. Best Buy has them on clearance for $145 so stock is dying fast, Microcenter no longer carries them. As stock dwindles in favor of the inferior (in my opinion) X300 drive I'm sure there will be some bad ones as businesses clear out their old stock. I refuse to buy Seagate any more, waiting for HGST drives to come down to reasonable prices in 5TB+ flavors. Quote Link to comment
Unqualified Spectator Posted February 16, 2016 Author Share Posted February 16, 2016 Just wanted to follow up and let you guys know that Amazon refunded within 3 days of shipping it back. Stellar return policy - but I wish they would have allowed me to swap for another drive. I guess that was too much hassle. Now back to shopping for a 5-6TB Data drive. Cheers! Quote Link to comment
unevent Posted February 16, 2016 Share Posted February 16, 2016 Just wanted to follow up and let you guys know that Amazon refunded within 3 days of shipping it back. Stellar return policy - but I wish they would have allowed me to swap for another drive. I guess that was too much hassle. Now back to shopping for a 5-6TB Data drive. Cheers! Newegg has 6TB HGST Deskstar NAS drive for $229.99 w/promo ESCEGFK32 Quote Link to comment
Unqualified Spectator Posted February 16, 2016 Author Share Posted February 16, 2016 I did see that - good for 2 more days, then back to $279! Get 'em while they're CHEEP! Thanks, unevent... Quote Link to comment
HellDiverUK Posted February 18, 2016 Share Posted February 18, 2016 Just seen this thread. I have 2 of the 5TB MC04 drives, and they're solid. Loud, hot, but wow they're fast. Quote Link to comment
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