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Sonos Unable to Scan Music Folder

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For some time now I have been unable to configure my Sonos controller application to scan the music files stored on my server. I have attempted to configure access to the share with and without a username/password and as root, utilizing the IP address of server. Sonos just spins stating that it is "Updating my Music Library" but the folder is never added nor files scanned and made available.

 

I suspect that might have something to do with my permissions or perhaps plugins (OpenVPN) but am at a loss as to how to troubleshoot and resolve, though I have run tools > New Permissions and CHMOD -R 770 on the Music share.

 

The music share's SMB settings are configured as export:yes, Security:Public.

SMB is enabled: Yes (workgroup)

 

Plugins: Dynamix WebGui, Powerdown Package, OpenVPN, Dynamiz Sys Stats, Dynamix Sys info

Docker: CouchPotato, OwnCloud, PlexMS, SABnzbd, SickBeard

 

System Overview

unRAID system: unRAID server Plus, version 6.1.9

Model:

Motherboard: Gigabyte Technology Co., Ltd. - H97N-WIFI

Processor: Intel® Core™ i3-4130T CPU @ 2.90GHz

HVM: Enabled

IOMMU: Disabled

Cache: CPU Internal L1 = 128 kB (max. capacity 128 kB)

CPU Internal L2 = 512 kB (max. capacity 512 kB)

CPU Internal L3 = 3072 kB (max. capacity 3072 kB)

Memory: 4096 MB (max. installable capacity 32 GB)

BANK 0 = 2048 MB, 1600 MHz

BANK 2 = 2048 MB, 1600 MHz

Network: eth0: 1000Mb/s - Full Duplex

Kernel: Linux 4.1.18-unRAID x86_64

OpenSSL: 1.0.1s

Uptime: 1 days, 0 hours, 0 minutes, 20 seconds

 

urs-syslog-20160306-2121.zip

  • Community Expert

Not familiar with Sonos personally. Does it give you any indication that it even sees your unRAID server on the network?

  • Author

I have to manually enter the path so not really. The error log does suggest that the share is no longer available:

 

3/4/16, 9:27 PM

Indexing your music collection could not be completed.

'//192.168.1.200/music' is no longer available. No indexing was performed on this share.

 

It previously worked just fine but at some point in the past, i managed to screw something up.

  • Community Expert

Does your Sonos also have a 192.168.1.x IP address?

  • Author

Yes it does.

 

Is there a possibility that the OpenVPN configuration as prevented sonos from accessing the files?

Archived

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