March 17, 201610 yr Once again I cannot asses the NAS in any way. Through a browser I get the ever popular "403 Forbidden". Through windows explorer I get "An error occurred while reconnecting B: to \\tower\photobackup Microsoft Windows Network: The network name cannot be found. This connection has not been restored." Any ideas anybody? I don't want to do a hard powerdown but will if I need to.
March 17, 201610 yr Once again I cannot asses the NAS in any way. Through a browser I get the ever popular "403 Forbidden". Through windows explorer I get "An error occurred while reconnecting B: to \\tower\photobackup Microsoft Windows Network: The network name cannot be found. This connection has not been restored." Any ideas anybody? I don't want to do a hard powerdown but will if I need to. Can you connect a monitor and keyboard to the server?
March 23, 201610 yr Author Sorry I didn't get back to this. Thanks for the response. YES I can connect a monitor and keyboard to the server.
March 23, 201610 yr Community Expert Sorry I didn't get back to this. Thanks for the response. YES I can connect a monitor and keyboard to the server. What do you see on the monitor? Can you type on it? If so, get your diagnostics by typing diagnostics at the command line. See v6 sticky in my sig.
March 23, 201610 yr Author Weellll, the good news is I ran the diagnostics, the bead news is it was after a reboot. Duhh.
March 23, 201610 yr Community Expert Post them anyway and then if it happens again, get another before rebooting.
March 23, 201610 yr Just FYI - I had this kind of problem and it ended up being a Realtek ethernet problem. Since the console works, try pinging your workstation - if it doesn't work, the ethernet driver has gone byebye. I used to create a cron job to ping my workstation and execute the script below to recover. Eventually I just bought a plug-in network card based on a supported intel ethernet chip instead...... /etc/rc.d/rc.inet1 if_down eth0 /etc/rc.d/rc.inet1 if_up eth0 /etc/rc.d/rc.inet1 eth0_restart ethtool -r eth0 echo `date` " - eth0 reset" >>/tmp/eth_reset.txt
March 24, 201610 yr Author Thanks for everyone's help on this. Please have patience with me. I don't know how to post the log file because I don't know where it saves to. I also have no idea how to ping the NAS. Thanks, Steve
March 24, 201610 yr Community Expert Thanks for everyone's help on this. Please have patience with me. I don't know how to post the log file because I don't know where it saves to. I also have no idea how to ping the NAS. Thanks, Steve If you have GUI access then you get the diagnostics via the Tools->Diagnostics option. If you have access via the console then you use the command diagnostics and the resulting ZIP file is written to the 'logs' folder on the USB stick.
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