Once again I cannot asses the NAS in any way.  Through a browser I get the ever popular "403 Forbidden".  Through windows explorer I get "An error occurred while reconnecting B: to \\tower\photobackup  Microsoft Windows Network: The network name cannot be found.  This connection has not been restored."

 

Any ideas anybody?  I don't want to do a hard powerdown but will if I need to.

Once again I cannot asses the NAS in any way.  Through a browser I get the ever popular "403 Forbidden".  Through windows explorer I get "An error occurred while reconnecting B: to \\tower\photobackup  Microsoft Windows Network: The network name cannot be found.  This connection has not been restored."

 

Any ideas anybody?  I don't want to do a hard powerdown but will if I need to.

Can you connect a monitor and keyboard to the server?

Sorry I didn't get back to this.  Thanks for the response.  YES I can connect a monitor and keyboard to the server.

Sorry I didn't get back to this.  Thanks for the response.  YES I can connect a monitor and keyboard to the server.

What do you see on the monitor? Can you type on it? If so, get your diagnostics by typing diagnostics at the command line. See v6 sticky in my sig.

Weellll, the good news is I ran the diagnostics, the bead news is it was after a reboot.  Duhh.

Post them anyway and then if it happens again, get another before rebooting.

Thanks for everyone's help on this.  Please have patience with me.  I don't know how to post the log file because I don't know where it saves to.  I also have no idea how to ping the NAS.  Thanks,

Steve

Thanks for everyone's help on this.  Please have patience with me.  I don't know how to post the log file because I don't know where it saves to.  I also have no idea how to ping the NAS.  Thanks,

Steve

If you have GUI access then you get the diagnostics via the Tools->Diagnostics option.

 

If you have access via the console then you use the command

diagnostics

and the resulting ZIP file is written to the 'logs' folder on the USB stick.