SMART Error 187 Reported_Uncorrect 5 preclear pass - Drive okay?


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My parity was flagged as bad when I upgraded to v6, so even though the error happened a while ago, I still replaced it.  googling 187 smart error seemed to be pretty serious...

 

I ran 5 preclear cycles all passed, still zero relocated and pending sectors.  Any thoughts on this?  Anyone see a reason not to put it back in to the array?

 

As always I really appreciate the help.

 

 

Start

Disk: /dev/sdb
smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Desktop HDD.15
Device Model:     ST4000DM000-1CD168
Serial Number:    Z3002LCJ
LU WWN Device Id: 5 000c50 04f4ce53b
Firmware Version: CC43
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5900 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Mar 18 23:13:08 2016 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
				was never started.
				Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		(  602) seconds.
Offline data collection
capabilities: 			 (0x73) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				No Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 532) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x1085)	SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   118   099   006    Pre-fail  Always       -       201127656
  3 Spin_Up_Time            0x0003   093   091   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       705
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       39364723
  9 Power_On_Hours          0x0032   073   073   000    Old_age   Always       -       24065
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       45
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   099   099   000    Old_age   Always       -       1
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0 0 0
189 High_Fly_Writes         0x003a   097   097   000    Old_age   Always       -       3
190 Airflow_Temperature_Cel 0x0022   080   058   045    Old_age   Always       -       20 (Min/Max 19/20)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       29
193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       369562
194 Temperature_Celsius     0x0022   020   042   000    Old_age   Always       -       20 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       16746h+22m+49.638s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       50005632544
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       183453330303

SMART Error Log Version: 1
ATA Error Count: 2
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 17358 hours (723 days + 6 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff ef 00  40d+13:56:26.430  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.386  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.384  READ DMA EXT
  35 00 08 ff ff ff ef 00  40d+13:56:26.382  WRITE DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.381  READ DMA EXT

Error 1 occurred at disk power-on lifetime: 17358 hours (723 days + 6 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff ef 00  40d+13:56:26.430  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.386  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.384  READ DMA EXT
  35 00 08 ff ff ff ef 00  40d+13:56:26.382  WRITE DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.381  READ DMA EXT

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Aborted by host               90%     23662         -
# 2  Extended offline    Completed without error       00%     23660         -
# 3  Short offline       Completed without error       00%     23652         -
# 4  Short offline       Completed without error       00%     20394         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

Report:

 

========================================================================1.15b
== invoked as: ./preclear_bjp.sh -c 5 -M4 -f /dev/sdb
== ST4000DM000-1CD168   Z3002LCJ
== Disk /dev/sdb has been successfully precleared
== with a starting sector of 1 
== Ran 5 cycles
==
== Using :Read block size = 8388608 Bytes
== Last Cycle's Pre Read Time  : 9:09:17 (121 MB/s)
== Last Cycle's Zeroing time   : 8:22:43 (132 MB/s)
== Last Cycle's Post Read Time : 11:28:52 (96 MB/s)
== Last Cycle's Total Time     : 19:52:37
==
== Total Elapsed Time 108:29:18
==
== Disk Start Temperature: 20C
==
== Current Disk Temperature: 21C, 
==
============================================================================
** Changed attributes in files: /tmp/smart_start_sdb  /tmp/smart_finish_sdb
                ATTRIBUTE   NEW_VAL OLD_VAL FAILURE_THRESHOLD STATUS      RAW_VALUE
      Raw_Read_Error_Rate =   111     118            6        ok          30379400
         Spin_Retry_Count =   100     100           97        near_thresh 0
         End-to-End_Error =   100     100           99        near_thresh 0
  Airflow_Temperature_Cel =    79      80           45        ok          21
         Load_Cycle_Count =     1       1            0        near_thresh 369562
      Temperature_Celsius =    21      20            0        near_thresh 21
No SMART attributes are FAILING_NOW

0 sectors were pending re-allocation before the start of the preclear.
0 sectors were pending re-allocation after pre-read in cycle 1 of 5.
0 sectors were pending re-allocation after zero of disk in cycle 1 of 5.
0 sectors were pending re-allocation after post-read in cycle 1 of 5.
0 sectors were pending re-allocation after zero of disk in cycle 2 of 5.
0 sectors were pending re-allocation after post-read in cycle 2 of 5.
0 sectors were pending re-allocation after zero of disk in cycle 3 of 5.
0 sectors were pending re-allocation after post-read in cycle 3 of 5.
0 sectors were pending re-allocation after zero of disk in cycle 4 of 5.
0 sectors were pending re-allocation after post-read in cycle 4 of 5.
0 sectors were pending re-allocation after zero of disk in cycle 5 of 5.
0 sectors are pending re-allocation at the end of the preclear,
    the number of sectors pending re-allocation did not change.
0 sectors had been re-allocated before the start of the preclear.
0 sectors are re-allocated at the end of the preclear,
    the number of sectors re-allocated did not change. 
============================================================================

 

Finish:

 

Disk: /dev/sdb
smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Desktop HDD.15
Device Model:     ST4000DM000-1CD168
Serial Number:    Z3002LCJ
LU WWN Device Id: 5 000c50 04f4ce53b
Firmware Version: CC43
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5900 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Wed Mar 23 11:42:25 2016 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
				was never started.
				Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		(  602) seconds.
Offline data collection
capabilities: 			 (0x73) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				No Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 532) minutes.
Conveyance self-test routine
recommended polling time: 	 (   2) minutes.
SCT capabilities: 	       (0x1085)	SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   111   099   006    Pre-fail  Always       -       30379400
  3 Spin_Up_Time            0x0003   093   091   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       705
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       40172083
  9 Power_On_Hours          0x0032   073   073   000    Old_age   Always       -       24174
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       45
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   099   099   000    Old_age   Always       -       1
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0 0 0
189 High_Fly_Writes         0x003a   097   097   000    Old_age   Always       -       3
190 Airflow_Temperature_Cel 0x0022   079   058   045    Old_age   Always       -       21 (Min/Max 19/23)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       29
193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       369562
194 Temperature_Celsius     0x0022   021   042   000    Old_age   Always       -       21 (0 15 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       16854h+52m+12.672s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       89075818624
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       231531069846

SMART Error Log Version: 1
ATA Error Count: 2
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 2 occurred at disk power-on lifetime: 17358 hours (723 days + 6 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff ef 00  40d+13:56:26.430  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.386  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.384  READ DMA EXT
  35 00 08 ff ff ff ef 00  40d+13:56:26.382  WRITE DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.381  READ DMA EXT

Error 1 occurred at disk power-on lifetime: 17358 hours (723 days + 6 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 00 ff ff ff ef 00  40d+13:56:26.430  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.386  READ DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.384  READ DMA EXT
  35 00 08 ff ff ff ef 00  40d+13:56:26.382  WRITE DMA EXT
  25 00 00 ff ff ff ef 00  40d+13:56:26.381  READ DMA EXT

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Aborted by host               90%     23662         -
# 2  Extended offline    Completed without error       00%     23660         -
# 3  Short offline       Completed without error       00%     23652         -
# 4  Short offline       Completed without error       00%     20394         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Link to comment

I'm sorry you went to all that trouble, you should have ignored it.  The new SMART monitoring warns on first detection of non-zero values on certain attributes, and I would have preferred it to not warn at the first time, only on changes that occur AFTER that.  It has needlessly worried users with old values like yours.  If you look at the ATA error section, you'll see that that UNC (UNCorrectable) occurred at 17358 hours, almost 7000 operational hours previously, so long past, and certainly already dealt with by the drive.

 

Your drive is fine.

Link to comment

Thanks guys.  That blackblaze report is one of the pages I read during my research which made me concerned..

 

@RobJ Thinking about your comment, if I put it back in the array with the smart issue then my array will be reporting an issue?  So my daily email instead of the array is good, it will say the array is bad then I will have to go in and look to make sure it is only that issue and not a new issue.  Is that correct?

 

flips

Link to comment

On the Dashboard where you see the orange triangle for SMART status, click on it then click on the line to acknowledge it (can't remember the exact wording, and I can't check it now).  That will keep it from popping up again, unless it changes again.

Link to comment

I have a drive that has this reported at 50 hours, but has been running for 18000 hours... how strange, so i can ignore?

That's a big reason why we recommend Preclearing new drives, to weed out the 'infant mortality' ones, and shake out any marginal stuff.  If the sector isn't reliable, we want it out of there as soon as possible.  It does mean the SMART for the drive may not *look* perfect.  I personally believe ALL drives have issues, marginal sectors, but their initial factory prep weeds out most and selects only the good ones, then presents what appears to be a perfect SMART report, based on their sector selection.  Your first usage constitutes additional testing, and may show up additional untrustworthy sectors, but you won't have the luxury they had in starting all numbers at zero!

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@RobJ, agreed. I have pre-cleared all the Seagate drives twice before adding, yet that still appeared on hour 50. Admittedly, i've had 2 more develop the same issue and one of them has died (but that might be because i dropped it from 2 meters while it was offline!).

Link to comment

@RobJ, agreed. I have pre-cleared all the Seagate drives twice before adding, yet that still appeared on hour 50. Admittedly, i've had 2 more develop the same issue and one of them has died (but that might be because i dropped it from 2 meters while it was offline!).

Yeah, poor gravity management can cause problems!  ;)

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