April 10, 201610 yr I think the super.dat file gets created when the array starts. from the command line, what is the output of ifconfig
April 10, 201610 yr Community Expert I tried both commands (they seem to be the same the same command). I get the message: cannot access /boot/config/super.dat No such file or directory My fault.... The second one should have been: ls -al /boot/config I don't know if this is typo but it should be http://tower in your browser. the \\tower is actually used in Window Explorer (the file browser). If you run that in Windows Explorer, you should be able to see the Flash Drive. Yes this was a typo, and i wasn't able to see the flash drive when i tried that on windows explorer, i got timed out. BTW: i been shutting down the server with the command: "poweroff" (i don't know if is not as good as "powerdown", but i will use it from now on) Windows Explorer probably timed out because you have been able to get to the GUI to enable SMB. (I realized this is the most likely reason when you said it timed out.) I seem to recall reading that there are several ways/commands you can use to shutdown the server from the command line that are built into the base Linux OS. And most of them don't do it properly for unRAID! (Think of just pulling the power plug out the wall.) Further more, I recall reading that the super.dat is written to the Flash Drive as a one of the last things in the proper shutdown procedure as it contains a 'flag' that the array was properly shutdown...
April 10, 201610 yr Community Expert Look at the output of this command: top You should find a line in it that looks like this: 6576 root 20 0 92208 6116 3064 R 1.7 0.1 17:30.10 emhttp What you are looking for is a line with the 'emhttp'.
April 10, 201610 yr Author Okay, yea it was never shutdown when i inputed the diagnostic cmd, as it was as soon as i created the bootable and it was it's first start. New problem, last time i wrote the powerdown command, waited until all the things shut down (didn't notice anything strange) until it powerd off. Now that i am starting the server again i didn't get to the unRAID selection screen (the one that gives you the option to do the memtest), as soon as i start the pc and it is past post i get a message that it is something like this SYSLINUX 6.03 EDD 2014-10-06 Copyright....etc Failed to load ldllinux.c32 Boot failed: please change disks and press a key to continue. After this it start loading and when it is down it prompts me to inster a proper boot device as the flash drive isn't there, or has nothing on it. I cheked the flash drive and evrything seems to be okay but the file super.dat was nowhere to be found. After this i tried again to plug it in another port, but i get the same thing So i decided to try with another usb device to see if it fixes this problem, and the first time it booted my keyboard didn't work so i had to restart my pc, second time it worked so i try all the commands you said i try: diagnosticsDecided to generate it just in case ls -al /boot/config/super.datI got the same result as last time, as was expected since i haven't power the server properly yet. ls -al /boot/configHere is the result (i omited the permissions parameters):total 0 drw[..] 3 root root 60 Apr 10 15:19 ./ drw[..] 4 root root 80 Apr 10 15:19 ../ drw[..] 2 root root 200 Apr 10 15:19 ssh/ topI scrolled trough all of the pages but i couldn't find anything with the line 'emhttp' no even something close to that word. After imputing all the commands i wrote 'poweroff' as 'powerdown' gave me no results. And again i got the message 'Missing operating system'. I plugged the flash drive onto my pc and it prompts me to format the flash drive so i could use it.
April 11, 201610 yr Community Expert Reinstall unRAID on a Flash Drive and run memtst again. This time, run it for 24hours. This problem seems more and more like a hardware failure. Anyone else see anything different?
April 11, 201610 yr Community Expert If the flash drive is properly set up then after booting the command ls /boot should show the same files that you would see from Windows, and this is obviously not happening. Two thing spring to mind that could cause this symptom the drive is not formatted as FAT32. This would stop all of the startup process executing correctly, including starting up the GUI. the drive is not labelled "UNRAID". This mistake should result in a number of messages during the boot process about trying to find the USB stick that eventually time out. You could also get this symptom if for some reason the USB drive has some sort of hardware issue that stops it being seen properly. Another command that might provide us useful information is df that should show the mounted file system devices (/boot being one of them).
April 11, 201610 yr Some observations - * super.dat and disk.cfg don't exist, but that is normal when no drives have ever been assigned. * The ldlinux error probably indicates that make_bootable was either not run that time, or did not complete successfully, or the flash drive was not ejected safely, using the appropriate 'safe removal' technique. * Your listing of the contents of the config folder did not include the plugins folder or any config files, so it would appear the flash drive was not set up correctly. The zip was not correctly extracted. * You are connecting at only 100mbps. You have a gigabit Realtek network chipset, so whatever you are connected to is not supporting gigabit. That should be corrected. In addition, with few packets transmitted, there are a number of dropped packets, unusual for a Realtek, especially at 100mbps. You probably need a better network cable, Cat5e or better. I recommend only purchasing Cat6, for future proofing. * On next reboot, you need to enter the BIOS settings and search for the SATA mode, change it to AHCI. It is currently set to an IDE emulating mode, for compatibility, but isn't even working correctly at that mode. It's complaining about a 40-wire IDE cable, and has set the speed to UDMA/33, VERY slow! * I agree with the comments and suggestions of the others above.
April 11, 201610 yr Author Some observations - * super.dat and disk.cfg don't exist, but that is normal when no drives have ever been assigned. * The ldlinux error probably indicates that make_bootable was either not run that time, or did not complete successfully, or the flash drive was not ejected safely, using the appropriate 'safe removal' technique. * Your listing of the contents of the config folder did not include the plugins folder or any config files, so it would appear the flash drive was not set up correctly. The zip was not correctly extracted. * You are connecting at only 100mbps. You have a gigabit Realtek network chipset, so whatever you are connected to is not supporting gigabit. That should be corrected. In addition, with few packets transmitted, there are a number of dropped packets, unusual for a Realtek, especially at 100mbps. You probably need a better network cable, Cat5e or better. I recommend only purchasing Cat6, for future proofing. * On next reboot, you need to enter the BIOS settings and search for the SATA mode, change it to AHCI. It is currently set to an IDE emulating mode, for compatibility, but isn't even working correctly at that mode. It's complaining about a 40-wire IDE cable, and has set the speed to UDMA/33, VERY slow! * I agree with the comments and suggestions of the others above. I always use the make_bootable.bat and make sure it has finish properly. and i also always eject safely I Crimped my own Cat6 cable, so i don't think that sould be an issue, i also tried with the same cable on another computer (With the same USB) and it worked. I think my network switch and my router are bottlenecking my network setup. I used the same flash driver configured the same way in FAT32 following a guide step by step and it worked. I had already configured the BIOS for AHCI, i just cheked again and everything seems to be okay. Reinstall unRAID on a Flash Drive and run memtst again. This time, run it for 24hours. This problem seems more and more like a hardware failure. Anyone else see anything different? I'm trying the memtest no errors so far, i also am lucky to have a friend that has the exact same Motherboard+CPU configuration, i tried there and same, no IP, keyboard not working.. maybe my motherboard isn't compatible? If the flash drive is properly set up then after booting the command ls /boot should show the same files that you would see from Windows, and this is obviously not happening. Two thing spring to mind that could cause this symptom the drive is not formatted as FAT32. This would stop all of the startup process executing correctly, including starting up the GUI. the drive is not labelled "UNRAID". This mistake should result in a number of messages during the boot process about trying to find the USB stick that eventually time out. You could also get this symptom if for some reason the USB drive has some sort of hardware issue that stops it being seen properly. Another command that might provide us useful information is df that should show the mounted file system devices (/boot being one of them). Yes, the flash drive is set up properly, at this point i have probably done it over 20 times i doble check if it is FAT32 and if it is 'UNRAID'. Furthermore i have tried the same flash drives on another pc and unRaid worked perfectly fine, i had an ip i could use the keyboard, etc. The command ls /boot shows exactly the same files as in the flash drive's root on windows. The command df shows 2 file systems i guess (not sure what this command does): tmpfs 131072 1772 129300 2% /var/log /dev/sda1 15227360 56576 15170784 1% /boot
April 12, 201610 yr Community Expert By the way, there is a BIOS update for that board. You can find it here: http://www.gigabyte.com/products/product-page.aspx?pid=5216#bios One of them had a update to UBS support. You might want to consider updating if your MB supports updating from the BIOS. EDIT: Other folks appear to be using the AMD 970 chip set successfully and yours is the first one that I seen that this many problems and the problems seem to keep changing...
April 12, 201610 yr Author By the way, there is a BIOS update for that board. You can find it here: http://www.gigabyte.com/products/product-page.aspx?pid=5216#bios One of them had a update to UBS support. You might want to consider updating if your MB supports updating from the BIOS. EDIT: Other folks appear to be using the AMD 970 chip set successfully and yours is the first one that I seen that this many problems and the problems seem to keep changing... I already updated the BIOS to the latest version.Yea, i'm puzzled maybe the problem is in the exact same motherboard, and the chip set it is fine. I am starting to losing hope. BTW: Keep in mind i tried to install unRAID on my friend's computer that has the exact same motherboard and the exact same cpu, with my ram (and his ram) and it didn't work; couldn't access troguh the IP / tower, nor use the keyboard.
April 12, 201610 yr Community Expert ... Yea, i'm puzzled maybe the problem is in the exact same motherboard, and the chip set it is fine. I am starting to losing hope. BTW: Keep in mind i tried to install unRAID on my friend's computer that has the exact same motherboard and the exact same cpu, with my ram (and his ram) and it didn't work; couldn't access troguh the IP / tower, nor use the keyboard. That might be the case. But, if it is, I (and probably a lot of other folks) would be surprised! Basic unRAID is very hardware agnostic and even most plug-in cards will work. As an example, look at this thread: http://lime-technology.com/forum/index.php?topic=48197.0 That board looks to be virtually identical to yours. I would suggest a careful trip through all of the BIOS settings. Double check things involving USB ports as you seem to be have some type of issues with those. One thing to try is to return back to the legacy BIOS system rather than the newer one (I forget the acronym for it) if your MB supports it. I seem to recall that that thing somethings causes issues. (If you do make changes to the BIOS settings, write down what you did, so you can reverse things if necessary.)
April 12, 201610 yr Author ... Yea, i'm puzzled maybe the problem is in the exact same motherboard, and the chip set it is fine. I am starting to losing hope. BTW: Keep in mind i tried to install unRAID on my friend's computer that has the exact same motherboard and the exact same cpu, with my ram (and his ram) and it didn't work; couldn't access troguh the IP / tower, nor use the keyboard. That might be the case. But, if it is, I (and probably a lot of other folks) would be surprised! Basic unRAID is very hardware agnostic and even most plug-in cards will work. As an example, look at this thread: http://lime-technology.com/forum/index.php?topic=48197.0 That board looks to be virtually identical to yours. I would suggest a careful trip through all of the BIOS settings. Double check things involving USB ports as you seem to be have some type of issues with those. One thing to try is to return back to the legacy BIOS system rather than the newer one (I forget the acronym for it) if your MB supports it. I seem to recall that that thing somethings causes issues. (If you do make changes to the BIOS settings, write down what you did, so you can reverse things if necessary.) That was my first guess, so i have already tried every option related to LAN/NETWORK, VIRTUALIZATION, and USB. tried with and without, no luck.
April 12, 201610 yr Community Expert Let's try one last thing: Open up network.cfg in the config folder of your Flash Drive with an Editor. change the USE_DHCP=yes line to USE_DHCP=no (If there are quotes around the yes , keep the quotes.) and add this line right after it. IPADDR="192.168.1.245" Now connect a Cat5 cable DIRECTLY from your Windows computer to your unRAID server. Boot the server and watch the monitor to see that it boots to a login prompt. Then try to access the server from your browser with the following URL: http://192.168.1.245
April 13, 201610 yr Author Let's try one last thing: Open up network.cfg in the config folder of your Flash Drive with an Editor. change the USE_DHCP=yes line to USE_DHCP=no (If there are quotes around the yes , keep the quotes.) and add this line right after it. IPADDR="192.168.1.245" Now connect a Cat5 cable DIRECTLY from your Windows computer to your unRAID server. Boot the server and watch the monitor to see that it boots to a login prompt. Then try to access the server from your browser with the following URL: http://192.168.1.245 I have done it. In the console said canno't obtain IP Address, and i couldn't access it trough the ip or the http link.
April 13, 201610 yr Community Expert I would almost believe you have a defective motherboard but since a friend has the same motherboard that would seem to rule that out. Has your motherboard, CPU and memory ever run an OS successfully? I have only one more thought of something to look at. Got to the Download page of LimeTech and download version 5.0.6 (unRAIDServer-5.0.6-i386.zip) and install that on a Flash Drive and see if boots. While it is only 32 bit but it uses an earlier version of Linux and has different drivers in it. IF that boots and runs, LT should probably be advised of this situation.
April 13, 201610 yr Author I would almost believe you have a defective motherboard but since a friend has the same motherboard that would seem to rule that out. Has your motherboard, CPU and memory ever run an OS successfully? I have only one more thought of something to look at. Got to the Download page of LimeTech and download version 5.0.6 (unRAIDServer-5.0.6-i386.zip) and install that on a Flash Drive and see if boots. While it is only 32 bit but it uses an earlier version of Linux and has different drivers in it. IF that boots and runs, LT should probably be advised of this situation. I am trying to create the flash drive but i am unable to use make_bootable.bat, i get an error that i should name my flash drive 'UNRAID', but i already formated the drive in FAT32 and tried with the names UNRAID, unraid and unRAID, non of them worked, and i also tried with 3 different flash drives
April 13, 201610 yr Community Expert I would almost believe you have a defective motherboard but since a friend has the same motherboard that would seem to rule that out. Has your motherboard, CPU and memory ever run an OS successfully? I have only one more thought of something to look at. Got to the Download page of LimeTech and download version 5.0.6 (unRAIDServer-5.0.6-i386.zip) and install that on a Flash Drive and see if boots. While it is only 32 bit but it uses an earlier version of Linux and has different drivers in it. IF that boots and runs, LT should probably be advised of this situation. I am trying to create the flash drive but i am unable to use make_bootable.bat, i get an error that i should name my flash drive 'UNRAID', but i already formated the drive in FAT32 and tried with the names UNRAID, unraid and unRAID, non of them worked, and i also tried with 3 different flash drives What is the language that your keyboard is set to? (I can remember that there was an issue with non-English speaking folks who were not using an 'English' keyboard setup in Windows. But I thought that had been resolved somehow quite sometime ago...)
April 13, 201610 yr Author I would almost believe you have a defective motherboard but since a friend has the same motherboard that would seem to rule that out. Has your motherboard, CPU and memory ever run an OS successfully? I have only one more thought of something to look at. Got to the Download page of LimeTech and download version 5.0.6 (unRAIDServer-5.0.6-i386.zip) and install that on a Flash Drive and see if boots. While it is only 32 bit but it uses an earlier version of Linux and has different drivers in it. IF that boots and runs, LT should probably be advised of this situation. I am trying to create the flash drive but i am unable to use make_bootable.bat, i get an error that i should name my flash drive 'UNRAID', but i already formated the drive in FAT32 and tried with the names UNRAID, unraid and unRAID, non of them worked, and i also tried with 3 different flash drives What is the language that your keyboard is set to? (I can remember that there was an issue with non-English speaking folks who were not using an 'English' keyboard setup in Windows. But I thought that had been resolved somehow quite sometime ago...) I am using an US-english keyboard but my os is in spanish EDIT: You were right, i tried creating the USB flash drive on another computer with an english OS and it worked. I am going to try installing this version of unRAID
April 13, 201610 yr Author It worked! Well i can access from my computer to the control panel so what does this mean?
April 13, 201610 yr I guess it means that it's a problem with how UNRAID is formed with a foreign OS. Wonder if copying/pasting would work rather than typing in "UNRAID" as the USB drive name? Sent from my LG-H815 using Tapatalk
April 14, 201610 yr Community Expert It worked! Well i can access from my computer to the control panel so what does this mean? I would suggest that you send a message directly to LimeTech with a short explanation of the problem (Ver 5 works on your hardware and version 6 won't load work) and point them to this thread. Request that they review this problem and see if they can find a solution. https://lime-technology.com/contact/
April 14, 201610 yr Author It worked! Well i can access from my computer to the control panel so what does this mean? I would suggest that you send a message directly to LimeTech with a short explanation of the problem (Ver 5 works on your hardware and version 6 won't load work) and point them to this thread. Request that they review this problem and see if they can find a solution. https://lime-technology.com/contact/ Okay! thank you very much to you and everyone else who took the time to suggest something! Even tho i haven't fixed the problem now i know a little bit more about it
April 14, 201610 yr If you don't mind, could you provide a syslog from your v5 installation, just for comparison, to hopefully see what may be different?
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