Hi All,

 

I'm fairly new to unRAID, but been researching into it for over 6months and have had my server up and running for about a month now.

 

Everything was going smoothly, I'm running 6.1.9, have a 6TB parity, 1 6TB data and 2 new 6TB's currently preclearing via plugin.

 

Today, i was setting up an ftp server. I used proFTPd plugin, which requires users to be creating using unRAIDs native users.

So I made my first one for full access to my FTP user share. No problems there, working great.

 

I then started creating my second user to use a subdirectory. I filled in the name description and passwords, and on clicking the "add" button, POOF! A chrome "site cannot be reached" error.

Now the Web GUI just cannot be accessed at all!

 

Something tells me it may have been caused by the password I used it started with a " and this may have raised an exception in the underlying code? Tt also included other special characters. if anyone want's to try it, it was ")5=RVgE8<Cw)]ah

 

Diagnostic checks and notes

• Doesn't work from any browser or device
  
• Doesn't work from hostname or ip address
  
• Telnet to port 80 fails
  
• I CAN browse to web interfaces of my docker apps on other ports
  
• My shares are still functioning, and I can use them normally
  
• FTP access using my first user works fine
  
• FTP access to the new user I was creating doesn't work
  
• conf/passwd file contains my last created (working) ftp user, but not the new one I was creating when this happened
  
• conf/smbpasswd - same as above
  

 

As the passwd file doesn't contain the user I was creating, it doesn't feel like it has caused a permanent problem, and a reboot will do, but my issue is that I'm currently preclearing, and my array is online.

 

 

So, bearing in mind, I have very little SSH/terminal experience (but willing to try with clear instructions):

[*]Is there any way I can kick/restart the web GUI interface / webserver?

[*]If not, how can I check my preclears to know when they're done, and view the reports?

[*]Once preclears are done, how can I safely stop my array and reboot the server?

 

 

Worth noting:

I was having connectivity issues last night on my phone. I'd get the login prompt, hit "log in", and the page would just try for ages before timing out. For about an half an hour afterwards, it would just keep trying but time out everytime I tried (without login prompts). After an half an hour or so, I'd get the login prompt again, but still no actual webpage, just timeouts. I don't know if this is related, but it seemed to fix itself after about 2 hours.

The difference is, this time it isn't just being slow or whatever, it's just not there. The connection is "being refused" instantly when I try to connect, as if nothing is listening on port 80. It's been 10hours now. The webserver has died!

 

I really appreciate any help you can give me, I'm really struggling right now 

 

Thanks,

Telnet won't work on port 80.  Try port 22.  Unfortunately if emhttp has crashed afaik there's no way to restart it.

 

Once your preclears are finished then you can try to issue a powerdown command via telnet.  It helps if you have already got the powerdown plugin installed.

 

FWIW it certainly does sound like the webserver has crashed or is stuck. 

 

You may need to do an unclean powerdown once you're sure your preclears have finished and that will initiate a parity check on reboot but as long as there was no writing to your array at the time of powerdown it should be ok.

 

Sent from my LG-H815 using Tapatalk

 

 

By the way, can you PM me with a link to this thread so I can try and reproduce this when I get back home from my travels?  I also use the Proftpd plugin and use randomly generated passwords with symbols so I'm keen to look into it...

 

Sent from my LG-H815 using Tapatalk

 

 

So, i thought i'd just provide an update...

 

After 24 hours, still no joy, but I noticed my HDD light wasn't constantly on anymore, so i assume my preclears had finished.

I WAS able to browse to my flash share, and there were new reports in the preclear_reports directory which i could check. now i was ready to turn it off.

 

• I pulled the network cable out (theory was, if no external access, not much could be writing to the array).
  
• I used pretty much everything in the clean shutdown section here http://lime-technology.com/wiki/index.php/Console#To_cleanly_Stop_the_array_from_the_command_line
  
• this stopped samba and sortof unmounted the disk, but no mention of the parity, and the disk was still busy
  
• some of the commands in there tried to end processes keeping the disk busy, which semi worked
  
• I tried "powerdown", but nothing happened (i didnt have plugin installed, so it sounds like it was hanging on that same business or while copying log file
  
• i used the shutdown command which stopped a load of other services
  
• then i did the scary holding down of the power button 
  

 

restarted, and YES! everything working normally! hurrahh!!

the dashboard says it detected an unclean shutdown, and WILL mean enduring a parity check, but thats fine, i'm away for the weekend anyways, and i'm adding two precleard drives, so (i think?) thats recommended anyway.

 

First thing i did though, installed the powerdown plugin! i wish this was included as a standard build! it's soo good, i just never knew about it.

 

Anyway, i hope this helps someone...