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Can't open word documents from share

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I just recently had this problem and I am unable to open any word document from my share. It's only work documents (doc, docx, rtf). Doesn't appear to be a permissions issue and I have tried to open and repair and it doesn't work. However, I can copy the file to my computer and open it with no issues. Any idea what's going on?

 

Version: 6.1.9

error.png.90b9c502f1a28ba2eb75e5d31a8e8cc2.png

Does your windows user have RW privileges to that particular share?

  • Author

Yes, it does. I can open word and save a document to that location but when I attempt to open said document, I get that error.

What if you copy the file to your desktop and then open it from there.  I.e. is the files corrupt

 

Sent from my LG-D852 using Tapatalk

 

 

  • Author

I can copy to my desktop and open them just fine.

You need to work out whether it's an unRAID issue or a Windows/Word issue.

 

Things to check:

  • Are all files in the share similarly affected?
  • Can a different computer correctly access the files?
  • Is unRAID reporting any errors?
  • Check the filesystems.

 

Oh, and list your Windows version and Word version.  This information is necessary for other to be able to look at the issue to see if they can replicate your problem. 

  • Author

So I've isolated it to my computer, probably something to do with Windows 10 (it's been nothing but problems for me since I "upgraded").

 

Win10 64

Office 365 version 15.0.4815.1001

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