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Disk Failure, data missing. help!

Featured Replies

hey!

a lot of problems!! help

1. "Data is invalid" in Parity Status

2. disk 2 - with X in faulty and "!" on SMART status

3. new disk 5 - with "!" on SMART status

4. a lot of data missing in my system

5. can't add the parity new disk!!

6. get error messege on DOS when the system staring "AHCI Port 3 Device Error" and need to press F1 to get it off.

 

help!

 

  • Community Expert

Tools > Diagnostics

 

Attach complete zip.

  • Community Expert

SMART for disk 2 looks bad, for parity looks ok, do you remeber how/when it became invalid? before or after disk 2 failed?

 

Can you explain the best you can how you arrived at this state?

  • Author

parity disk invalid first and i post here, this is the thread

 

http://lime-technology.com/forum/index.php?topic=48760.msg469154#msg469154

 

so yesterday after i watched a movie that located inside - disk 2 become in this status.

i replaced the parity disk and add another new disk (disk 5) that not in use right now.

 

 

what i need to do with all the 1-6 problems?

 

thanks!

  • Community Expert

So you replaced the parity disk after disk2 failed?

  • Author

yes

  • Community Expert

You should have asked before you did anything and as soon as you had any problem. You can't recover disk2 without the original parity, and you can't start the array with a new parity and a disabled disk.

 

Try putting the original parity back in and then give us a screenshot and a new diagnostic. Might be best if you also set the array to not autostart before you boot up again.

 

  • Community Expert

You should have asked before you did anything and as soon as you had any problem. You can't recover disk2 without the original parity, and you can't start the array with a new parity and a disabled disk.

 

Try putting the original parity back in and then give us a screenshot and a new diagnostic.

 

Problem is his previous parity disk was also invalid, and it looks like it's been invalid for a while.

  • Community Expert

So you replaced the parity disk after disk2 failed?

I see. I just clicked on his other thread. That was 3 weeks ago. :o
  • Community Expert

Without a valid parity your options are limited.

 

Also your "new" disk5 has a SMART failing now attribute, if I understood correctly it has not data yet.

 

If you have free space you can do a new config, re-assign disks 1 to 4, don't assign parity and don't use your current disk5, try and copy data from disk2 to another disk(s), after it's done replace/remove disk2, do another new config and this time assign parity.

 

Disk3 has many UDMA_CRC errors, these could be old errors but you should monitor it and replace SATA cable if it continues to increase:

 

Device Model:     WDC WD1001FALS-00J7B0
Serial Number:    WD-WMATV1318749
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       11725

  • Author

didn't understand..

yes disk5 is new without data

parity is problem 1

disk 2 is problem 2, and i think the data inside deleted. because i config that Tv series will be 2 Disks, one of them is disk 2, and now their is a lot of missing files in  the share disks.

 

also i can't start array,

its say "Too many wrong and/or missing disks!"

the parity disk want me to change to the HD that i replaced - the new one.

  • Community Expert

Go to Tools - New Config. Turn on the Help. Read johnnie's post again carefully then ask more questions.

 

  • Author

thanks

what do you mean "re-assign disks 1 to 4"

if i change the "order" of the disks?

the data will not delete?

 

i wait for your answer before i re-assign the the disks.

 

  • Community Expert

thanks

what do you mean "re-assign disks 1 to 4"

if i change the "order" of the disks?

the data will not delete?

 

i wait for your answer before i re-assign the the disks.

New Config will make you assign your disks again, hence re-assign. You don't have to change the order. New Config never does anything to any of your disks except parity, and since you won't be assigning parity, not even that. DO NOT assign any disk to the parity slot. Just disk1 - disk4 to the slot they are already in.
  • Author

thanks

what do you mean "re-assign disks 1 to 4"

if i change the "order" of the disks?

the data will not delete?

 

i wait for your answer before i re-assign the the disks.

New Config will make you assign your disks again, hence re-assign. You don't have to change the order. New Config never does anything to any of your disks except parity, and since you won't be assigning parity, not even that. DO NOT assign any disk to the parity slot. Just disk1 - disk4 to the slot they are already in.

 

ok thanks, so i choose the same HD to the same place (disk 1..disk 2...) ,?

ok i did it, now sudently all the data that i didn't saw before..show up. what i need to do?

how i move the data from this disk because it a "share" between some folders .. if you understand what  i try to explain.

 

also when i do smart test to disk2 its say "Errors occurred - Check SMART report"

  • Community Expert

Do you know how to use mc (Midnight Commander) from telnet / console?

  • Author

no... i transfer manually from windows - data from Share to another Share

  • Community Expert

In order to copy data from disk2 to another disk you will have to be able to access the disks, not the user shares.

 

You can turn on disk shares in Global Share Settings. You must be very careful to move or copy only between disks or only between user shares. Mixing disks and user shares when moving or copying can result in data loss unless you know exactly what you are doing.

 

After you have finished copying data from disk2 to another disk I recommend turning off disk shares.

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