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Cannot login to the Plex WebUI

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Hello,

I want to start the PlexMediaServer WebUI but everytime this error occurs:

Firefox can't connect with the Server under 192.168.178.20:32400

I can not login with the Plex App also.

But I can login to the unRaid webUI.

I'm using unRaid 6 and all Plugins are up-to-date.

This error occurs since I added owncloud.

So I deleted everything via telnet, also I deleted all browser cookies. After that I added Plex Media again, but the same error occurs.

Currently I use  jus PlexMedia and a Windows 10 VM

Windows says that a Windows socket entry is missing but which one I don´t know. I use the newest 64 bit version of Windows 10.

And I found no solution on the fora. On the Microsoft Forum as well as on this one. 

 

This is my System Information:

M/B: ASUSTeK COMPUTER INC. - P10S-I Series

CPU: Intel® Xeon® CPU E3-1225 v5 @ 3.30GHz

HVM: Enabled

IOMMU: Enabled

Cache: 128 kB, 1024 kB, 8192 kB

Memory: 8192 MB (max. installable capacity 32 GB)

Network: bond0: fault-tolerance (active-backup)

eth0: 1000Mb/s - Full Duplex

eth1: not connected

Kernel: Linux 4.1.18-unRAID x86_64

OpenSSL: 1.0.1s

 

Attached you can find my diagnostics.

 

I hope you can help me.

 

PS: I don't know whether it says "Firefox can't connect with the Server under 192.168.178.20:32400" in the english Firefox, because I'm a german. In Germany it says "Firefox kann keine Verbindung zu dem Server unter 192.168.178.20:32400 aufbauen."

sailer-diagnostics-20160608-1716.zip

Have you tried logging into the plex.tv site?

 

  • Author

Yes, there it says "The server is unavailable".

Thanks for your reply.

 

It's difficult to help as we have no idea what you're using to run Plex?

 

  • Phaze's Plex Plugin
  • Binhex's Plex Container
  • Needo's Plex Container
  • Linuxserver's Plex Container
  • LimeTech's Plex Container

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

Yes, there it says "The server is unavailable".

Thanks for your reply.

 

We ruled out that your login is in correct, since you said it started since you added owncloud, post a picture of the dockers, so we can see the mappings.

 

  • Author

It's difficult to help as we have no idea what you're using to run Plex?

 

  • Phaze's Plex Plugin
  • Binhex's Plex Container
  • Needo's Plex Container
  • Linuxserver's Plex Container
  • LimeTech's Plex Container

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

 

I use LimeTech's Plex Container. I'll post my Question again in there support thread.

Thank you for your help.

 

It's difficult to help as we have no idea what you're using to run Plex?

 

  • Phaze's Plex Plugin
  • Binhex's Plex Container
  • Needo's Plex Container
  • Linuxserver's Plex Container
  • LimeTech's Plex Container

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

 

I use LimeTech's Plex Container. I'll post my Question again in there support thread.

Thank you for your help.

 

OK good luck

  • Author

Thanks for your help.

But I found my mistake, as I deleted the appdata share I deleted the Docker image together with it.

I'm so stupid.

 

Sorry for wasting your time.

 

 

from all the unraid gurus (am not one of them) no problem it happens to the best of us.

  • 1 year later...
On 6/9/2016 at 2:12 AM, ijuarez said:

Have you tried logging into the plex.tv site?

 

Genius! Thanks Heaps Mate!!

Archived

This topic is now archived and is closed to further replies.

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