Cannot login to the Plex WebUI

[Leuchtekulli]

Hello,

I want to start the PlexMediaServer WebUI but everytime this error occurs:

Firefox can't connect with the Server under 192.168.178.20:32400

I can not login with the Plex App also.

But I can login to the unRaid webUI.

I'm using unRaid 6 and all Plugins are up-to-date.

This error occurs since I added owncloud.

So I deleted everything via telnet, also I deleted all browser cookies. After that I added Plex Media again, but the same error occurs.

Currently I use  jus PlexMedia and a Windows 10 VM

Windows says that a Windows socket entry is missing but which one I don´t know. I use the newest 64 bit version of Windows 10.

And I found no solution on the fora. On the Microsoft Forum as well as on this one. 

 

This is my System Information:

M/B: ASUSTeK COMPUTER INC. - P10S-I Series

CPU: Intel® Xeon® CPU E3-1225 v5 @ 3.30GHz

HVM: Enabled

IOMMU: Enabled

Cache: 128 kB, 1024 kB, 8192 kB

Memory: 8192 MB (max. installable capacity 32 GB)

Network: bond0: fault-tolerance (active-backup)

eth0: 1000Mb/s - Full Duplex

eth1: not connected

Kernel: Linux 4.1.18-unRAID x86_64

OpenSSL: 1.0.1s

 

Attached you can find my diagnostics.

 

I hope you can help me.

 

PS: I don't know whether it says "Firefox can't connect with the Server under 192.168.178.20:32400" in the english Firefox, because I'm a german. In Germany it says "Firefox kann keine Verbindung zu dem Server unter 192.168.178.20:32400 aufbauen."

sailer-diagnostics-20160608-1716.zip

[ijuarez]

Have you tried logging into the plex.tv site?

 

[Leuchtekulli]

Yes, there it says "The server is unavailable".

Thanks for your reply.

 

[CHBMB]

It's difficult to help as we have no idea what you're using to run Plex?

 

• Phaze's Plex Plugin
  
• Binhex's Plex Container
  
• Needo's Plex Container
  
• Linuxserver's Plex Container
  
• LimeTech's Plex Container
  

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

[ijuarez]

Yes, there it says "The server is unavailable".

Thanks for your reply.

 

We ruled out that your login is in correct, since you said it started since you added owncloud, post a picture of the dockers, so we can see the mappings.

 

[Leuchtekulli]

It's difficult to help as we have no idea what you're using to run Plex?

 

• Phaze's Plex Plugin
  
• Binhex's Plex Container
  
• Needo's Plex Container
  
• Linuxserver's Plex Container
  
• LimeTech's Plex Container
  

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

 

I use LimeTech's Plex Container. I'll post my Question again in there support thread.

Thank you for your help.

 

[ijuarez]

It's difficult to help as we have no idea what you're using to run Plex?

 

• Phaze's Plex Plugin
  
• Binhex's Plex Container
  
• Needo's Plex Container
  
• Linuxserver's Plex Container
  
• LimeTech's Plex Container
  

 

They each have their own support thread so probably better to post there.  You can find the support thread via a search in Community Applications.

 

If it's via a docker container then the docker logs are very helpful.

 

I use LimeTech's Plex Container. I'll post my Question again in there support thread.

Thank you for your help.

 

OK good luck

[Leuchtekulli]

Thanks for your help.

But I found my mistake, as I deleted the appdata share I deleted the Docker image together with it.

I'm so stupid.

 

Sorry for wasting your time.

 

 

[ijuarez]

from all the unraid gurus (am not one of them) no problem it happens to the best of us.

[MrFryRye]

On 6/9/2016 at 2:12 AM, ijuarez said:

Have you tried logging into the plex.tv site?

 

Genius! Thanks Heaps Mate!!