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Can't login to shares or SSH all of a sudden.

Featured Replies

Strange thing. All of a sudden, I can't SSH into my unraid server, or access my shares via SMB. I am not sure how to diagnose.

  • Community Expert

Can you access the webUI?

 

If so, go to Tools - Diagnostics and post the complete diagnostics zip.

 

If not, attach keyboard and monitor and post results of

ifconfig

Also worth checking on your flash drive that /config/ssh/ doesn't contain a load of 0 byte files, if it does delete them and reboot.

  • Author

trurl: I would post my ifconfig, but not sure what you will find there. I have a route to the server. I have Linux devices that will happily mount my SMB shares via fstab at boot, but Windows explorer will not allow me to access them. I am always prompted for credentials and then am told I do not have permission.

 

 

Sent from my iPhone using Tapatalk

  • Author

Also worth checking on your flash drive that /config/ssh/ doesn't contain a load of 0 byte files, if it does delete them and reboot.

How do I check the flash drive from the console? What is the mountpoint?

 

 

Sent from my iPhone using Tapatalk

  • Community Expert

trurl: I would post my ifconfig, but not sure what you will find there. I have a route to the server. I have Linux devices that will happily mount my SMB shares via fstab at boot, but Windows explorer will not allow me to access them. I am always prompted for credentials and then am told I do not have permission.

 

 

Sent from my iPhone using Tapatalk

From your OP I assumed you were possibly having network problems since you didn't give us these other details. Sounds like you have a Windows problem instead.

 

Go to Control Panel - Credential Manager and delete any unRAID credentials so they can be renegotiated.

  • Author

trurl: I would post my ifconfig, but not sure what you will find there. I have a route to the server. I have Linux devices that will happily mount my SMB shares via fstab at boot, but Windows explorer will not allow me to access them. I am always prompted for credentials and then am told I do not have permission.

 

 

Sent from my iPhone using Tapatalk

From your OP I assumed you were possibly having network problems since you didn't give us these other details. Sounds like you have a Windows problem instead.

 

Go to Control Panel - Credential Manager and delete any unRAID credentials so they can be renegotiated.

You're right. I was light on details and probably didn't come off the right way. Control Panel/credentials? I can't find this in the web interface.

 

 

Sent from my iPhone using Tapatalk

  • Community Expert

trurl: I would post my ifconfig, but not sure what you will find there. I have a route to the server. I have Linux devices that will happily mount my SMB shares via fstab at boot, but Windows explorer will not allow me to access them. I am always prompted for credentials and then am told I do not have permission.

 

 

Sent from my iPhone using Tapatalk

From your OP I assumed you were possibly having network problems since you didn't give us these other details. Sounds like you have a Windows problem instead.

 

Go to Control Panel - Credential Manager and delete any unRAID credentials so they can be renegotiated.

You're right. I was light on details and probably didn't come off the right way. Control Panel/credentials? I can't find this in the web interface.

 

 

Sent from my iPhone using Tapatalk

In Windows
  • Author

trurl: I would post my ifconfig, but not sure what you will find there. I have a route to the server. I have Linux devices that will happily mount my SMB shares via fstab at boot, but Windows explorer will not allow me to access them. I am always prompted for credentials and then am told I do not have permission.

 

 

Sent from my iPhone using Tapatalk

From your OP I assumed you were possibly having network problems since you didn't give us these other details. Sounds like you have a Windows problem instead.

 

Go to Control Panel - Credential Manager and delete any unRAID credentials so they can be renegotiated.

You're right. I was light on details and probably didn't come off the right way. Control Panel/credentials? I can't find this in the web interface.

 

 

Sent from my iPhone using Tapatalk

In Windows

I'll do that, but SSH access is most important.

 

 

Sent from my iPhone using Tapatalk

  • Community Expert

Work with us

Can you access the webUI?

 

If so, go to Tools - Diagnostics and post the complete diagnostics zip.

  • Author

Please, accept my sincerest apologies. Between having access only to the iPhone for several hours today, and the convenience of Tapatalk, I've taken this thread for granted. Attached is the diagnostics archive.

 

Thanks!

bischoff-diagnostics-20161001-1432.zip

Archived

This topic is now archived and is closed to further replies.

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