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unRAID management page not showing up

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I'm still running unRAID 4.4.1 stock, no add-ons.  The server seems to be working normally, in that I can see all the drives and user shares, and I can read and write to them.  However, the unRAID management web page no longer shows up.

 

I won't be home for a few days, so I can't post a syslog until later this week.

  • Author

I'm home and trying to capture my syslog.  So far, no luck.  I'm running Windows 7 x64 Ultimate on my desktop.  I've tried Telnet, and it tells me:

 

Host/Domain name is invalid

 

Connection to host lost.

 

I then tried PuTTY.  I type in 'tower' as my host name, and change the connection type to 'telnet', then 'Open'.  PuTTY just immediately closes and I get a Windows error beep.

 

I suppose my next step will be to hook up a screen and keyboard to my server and try to do it from there.

 

Edit: That didn't work either.  The unRAID console won't let me log in.  I type in my (correct) username and password, and it just keeps prompting me for a username and password again.  Note: it does not say 'login incorrect', like it does when I purposefully type in an invalid username or password.

 

Do I have any option of a clean powerdown at this point?  Or should I just ctrl-alt-delete it from the console?

  • Author

Why am I getting no responses?  Did I ask a question that was already answered somewhere?

I'm home and trying to capture my syslog.  So far, no luck.  I'm running Windows 7 x64 Ultimate on my desktop.  I've tried Telnet, and it tells me:

 

Host/Domain name is invalid

 

Connection to host lost.

 

I then tried PuTTY.  I type in 'tower' as my host name, and change the connection type to 'telnet', then 'Open'.  PuTTY just immediately closes and I get a Windows error beep.

 

I suppose my next step will be to hook up a screen and keyboard to my server and try to do it from there.

 

Edit: That didn't work either.  The unRAID console won't let me log in.  I type in my (correct) username and password, and it just keeps prompting me for a username and password again.  Note: it does not say 'login incorrect', like it does when I purposefully type in an invalid username or password.

 

Do I have any option of a clean powerdown at this point?  Or should I just ctrl-alt-delete it from the console?

First, try turning off the CAPS-Lock key, if it is on.  Then logging in should work if you remember the password.

 

If the password still does not work, then control-alt-delete might be your only choice.

 

Joe L.

  • Author

Finally got my syslog (attached).  Turns out I was confusing my user share login info with my console login info (which is root + my password).

 

I should also mention that this syslog was captured immediately after restarting my server via cntl-alt-del, so I believe there was a parity check in progress.  After the restart I still had the same symptoms - all disks and files were accessible, but the management web page was not.

 

Also, I've noticed a few files missing over the past few days.  Files that I know I had before.  Now, there's always the possibility that I accidentally deleted them, however, I find this unlikely.  Even if one of my disks failed, I should still be able to see my files (in emulated mode).  Therefore, I'm starting to wonder if my server has suffered a multiple drive failure?

syslog-02-15-2010.txt

Finally got my syslog (attached).  Turns out I was confusing my user share login info with my console login info (which is root + my password).

 

I should also mention that this syslog was captured immediately after restarting my server via cntl-alt-del, so I believe there was a parity check in progress.  After the restart I still had the same symptoms - all disks and files were accessible, but the management web page was not.

 

Also, I've noticed a few files missing over the past few days.  Files that I know I had before.  Now, there's always the possibility that I accidentally deleted them, however, I find this unlikely.  Even if one of my disks failed, I should still be able to see my files (in emulated mode).  Therefore, I'm starting to wonder if my server has suffered a multiple drive failure?

I saw nothing in the syslog that would indicate any problem.

 

To re-start the web-management interface, once you log in as "root" type:

killall emhttp

emhttp &

 

Then you should be able to access it once more.  You can also type:

ifconfig eth0

to see the status of the network connection.  Clearly it is established, or you would not be able to get to your files.

 

Joe L.

  • Author

Thanks for looking it over Joe L.

 

I tried all the command you listed.  Restarting emhttp had no effect.  The results from ifconfig eth0 look normal to me.  On a whim, I tried logging in via the server's ip address, and it worked!  If I go to http://192.168.0.223/main.htm I can see the unRAID management page.  However, http://tower/main.html continues to not work.

 

I've checked all my settings and I can't find a single thing to explain this.  I've been meaning to upgrade to unRAID 4.5 for a while anyway, so maybe I should just do that and forget about this issue.  At least I can cleanly shut down my server now.

Here's a few things to try... Login into the web interface using the IP address..

 

1) In "Settings", is your WORKGROUP the same as your windows computer? This could affect the NetBIOS resolving

2) If #1 is correct, again under "Settings", is Local Master turned ON? (try different settings here).

 

Also, reboot your windows machine to try and pickup the new netbios name being distributed by the unRAID server.. this may help.

 

Is your unRAID server getting a static IP (same IP) everytime? Maybe set this up in your router's static table.

 

 

  • Author

I didn't make any changes to bring this problem on, it just started happening spontaneously.  So yes, I believe all my Windows computers are using the same workgroup, named 'WORKGROUP'.  However, in Windows 7 I'm not sure how to check on this anymore....also, does Win7's new 'homegroup' thingy affect it at all?

I have a couple question do you have a static IP set on the unraid server? Are you able to resolve the the name "tower" from any other machines? You force Netbios lookup by editing the host on your Windows 7 box...

 

SV

I should have typed by editing the host file...

  • Author

No, I do not believe I have a static IP set up on my unRAID server, perhaps that is the problem.  Running ifconfig eth0 from the console at first told me that my unRAID server was at 192.168.0.223.  Then, after a clean restart, it told me it was at 192.168.0.213.  Does that mean that my IP is changing every time I restart my server?  If this is the case, I am interested in setting up a static IP...but I really don't know how.  Through my router settings, I imagine?

 

No, I cannot access http://tower/main.html from any of my computers on a consistent basis.  Once in a while it will work, but usually it does not.  Once it even worked for a few minutes then randomly stopped.  Every time I access the web management page from the correct IP address, it works.  I've since figured out that I can look at my router's setup page to find my server's IP...saves me from moving my lone monitor from my desktop to the server and running ifconfig eth0 everytime....

 

I believe that my unRAID server is in the correct workgroup, since I can always see it in the network neighborhood of each of my Windows computers.

 

I really don't know what this Netbios stuff means, but I'm happy to give it a try if you care to walk me through it.

 

Also, I've been meaning for a while now to upgrade to unRAID 4.5.1.  Should I do so and hope that it solves this problem?  Or is it best to solve this problem first before introducing any more confounding factors?

No, I do not believe I have a static IP set up on my unRAID server, perhaps that is the problem.  Running ifconfig eth0 from the console at first told me that my unRAID server was at 192.168.0.223.  Then, after a clean restart, it told me it was at 192.168.0.213.  Does that mean that my IP is changing every time I restart my server?  If this is the case, I am interested in setting up a static IP...but I really don't know how.  Through my router settings, I imagine?

 

No, I cannot access http://tower/main.html from any of my computers on a consistent basis.  Once in a while it will work, but usually it does not.  Once it even worked for a few minutes then randomly stopped.  Every time I access the web management page from the correct IP address, it works.  I've since figured out that I can look at my router's setup page to find my server's IP...saves me from moving my lone monitor from my desktop to the server and running ifconfig eth0 everytime....

 

I believe that my unRAID server is in the correct workgroup, since I can always see it in the network neighborhood of each of my Windows computers.

 

I really don't know what this Netbios stuff means, but I'm happy to give it a try if you care to walk me through it.

 

Also, I've been meaning for a while now to upgrade to unRAID 4.5.1.  Should I do so and hope that it solves this problem?  Or is it best to solve this problem first before introducing any more confounding factors?

4.5.1 solves a problem with drives appearing un-formatted when first starting the server in some conditions.  It really does nothing that affects you ability to get to it on the network.

 

To have unRAID use a fixed IP address you just need to go to its "settings" page and change the drop-down-box adjacent to "Obtain IP Address Automatically: to "No."

Then, fill in the next field with the IP address you wish the server to be found at.    My subnet is 192.168.2.xxx,  Yours is 192.168.0.xxx.

 

I have my server set to 192.168.2.100 ...  You might consider 192.16.0.100  (as it is easy to remember)

 

Once set you will probably need to reboot your router, and probably also your PC, otherwise they'll still be sending to the old IP address.

 

If you use a dynamic IP address (as you currently do) yes, each time the server is booted the router gives it an IP address.  If it gives out different IP addresses, then other PCs on you lan that have not been rebooted, or where you have hard-coded a older (different) IP address in the hosts file will not find it.

 

Joe L.

  • Author

Thanks Joe.  May I call you Joe?  I feel awkward writing out Joe L. every time, but then again you bother to write it out every time when signing posts, so maybe its important to you.  Maybe your name is actually Joel and this is your clever way of making a pseudonym out of it...this is my theory  ;D

 

Anyway, back on point, I will certainly assign my unRAID server with a fixed IP address once I get home.  blahblahblah.100 sounds perfect.

 

That will at least let me consistently access my management page at http://192.168.0.100/main.htm.  However, I'm still curious as to why http://tower/main.html continues to not work.  Do you think assigning the server a static IP will fix that?

Thanks Joe.  May I call you Joe?  I feel awkward writing out Joe L. every time...unless maybe your name is actually Joel and this is your clever way of making a pseudonym out of it...this is my theory  ;D

 

Anyway, back on point, I will certainly assign my unRAID server with a fixed IP address once I get home.  blahblahblah.100 sounds perfect.

 

That will at least let me consistently access my management page at http://192.168.0.100/main.htm.  However, I'm still curious as to why http://tower/main.html continues to not work.  Do you think assigning the server a static IP will fix that?

My name is "Joe"  Last name, first initial is "L"

 

The task of translating /tower/main.html into an IP address is the job of your "nameserver"    Sometimes your internet service provider tries to "help" you by always being the nameserver instead of returning a response that would let your router act as the nameserver.

 

One thing at a time.  First assign a fixed IP address, then determine how your PC maps a URL to an IP address, and eventually a MAC address (because that is how the router identifies the equipment attached to it.  It translates IP addresses to MAC addresses.)

  • Author

My name is Sue, how do you do?!

 

Not really, just seemed like an appropriate reference.

 

As for everything else, understood, thanks.

Anyway, back on point, I will certainly assign my unRAID server with a fixed IP address once I get home.  blahblahblah.100 sounds perfect.

 

That will at least let me consistently access my management page at http://192.168.0.100/main.htm.  However, I'm still curious as to why http://tower/main.html continues to not work.  Do you think assigning the server a static IP will fix that?

 

What kind of router do you have?  On my setup I have the server set to get a dynamic IP BUT on my router I have an IP reserved for the unRAID server based on the MAC address of the server.

 

NOTE: you will want to give the server an IP address of something like 192.168.0.101, subnet 255.255.255.0, gateway 192.168.0.100.

... On my setup I have the server set to get a dynamic IP BUT on my router I have an IP reserved for the unRAID server based on the MAC address of the server ...

 

I have mine set up this way also.  It works well and allows me to always control assigning new IP addresses from one place - my router.  Most routers will give you the option to do this.  It's called Static DHCP, and as you mentioned, it's based on MAC address.

 

edit: just noticed this was my first post - i've been lurking so long, i didn't even realize... ;) - So, let me just take this opportunity to also say, great forum! i've gotten lots of good info already!

 

  • Author

My router is a D-Link DIR 655.

 

I did assign my unRAID server a static IP, at 192.168.0.100 through unRAID's settings page.  I only changed the IP address field, I didn't touch the subnet or the gateway.  Should I have?

 

That step at least was successful.  I'm able to access my web management page at that IP address with no problems.  What's next?

My router is a D-Link DIR 655.

 

Then you should be able to reserve an IP for the unRAID server based on the MAC address.  Do some searching through the web GUI of your router and you should be able to find it.  I do this and then let the unRAID server get an IP address via DHCP.

  • Author

My router is a D-Link DIR 655.

 

Then you should be able to reserve an IP for the unRAID server based on the MAC address.  Do some searching through the web GUI of your router and you should be able to find it.  I do this and then let the unRAID server get an IP address via DHCP.

 

OK, I'll take a look at it when I get home tonight.  Just curious, what exactly is the benefit of having the router assign a static IP instead of just defining it on the server?  Do you think it may allow me to use http://tower again?

OK, I'll take a look at it when I get home tonight.  Just curious, what exactly is the benefit of having the router assign a static IP instead of just defining it on the server?  Do you think it may allow me to use http://tower again?

 

I do it this way so that no other machine on my network can get that IP address.  If you just allow DHCP without the reservation via MAC then the tower can keep getting any IP is wants.  Setting the server up with a static IP in its config would work, BUT if another computer on the network "steals" that IP address then you are SOL and the unRAID server will not be able to connect.  By setting the server to DHCP and then in the router reserving a specific IP based on MAC you make sure that no other computer can get that IP address.

 

I actually go one step further for some of my machines.  I have a computer and printer that are assigned IP's outside the DHCP range just so I have full control over them. I also restrict the range and number of DHCP address that are given out.  I only allow 10 to be given out on my network at any given time.  If someone was to get the password for my wireless (which is not the same as the login to the router one) then they could only share it with so many people before it would be useless.  Besides that I add the MAC address to a block list if I find someone on my network who does not belong.

Rajahal,

 

Did you try to connect to http://tower from non-windows 7 box, that way it defines if it is a network issue or a Window 7 issue. If your using a static IP on the Unraid box, you would also need to make sure that the subnet mask and gateway match you other PC's. You can check the the settings on your windows 7, click start type run in the dialog box that appears type cmd. This will launch a DOS window, then type ipconfig /all this will print out your IP address, subnet mask, and gateway that you router is assigning to your windows 7 box.

 

SV

 

I did assign my unRAID server a static IP, at 192.168.0.100 through unRAID's settings page.

 

I would change your router so it does not assign .100 to any other DHCP requests. Should be easy enough to configure it to only assign the range of 1..99.

 

  • Author

I don't have any non-Windows 7 computers  :-\  I'll see if I can borrow a friend's laptop, or something.

 

Good call, JDGJr, that will be my next step.

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