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Unable to access GUI

kwisener
in General Support

Featured Replies

Sonce last couple ubraid versions I have been unable to access gui alot. Also when trying to access through winows explorer the only folder I can access is the flash drive. Data drive folder does not show up. Can ping ip, can ping wold from machine. I can access plug ins through the Web browser.  I'm lost and cannot figure this out

  • Quote

    Sonce last couple ubraid versions I have been unable to access gui alot. Also when trying to access through winows explorer the only folder I can access is the flash drive. Data drive folder does not show up. Can ping ip, can ping wold from machine. I can access plug ins through the Web browser.  I'm lost and cannot figure this out

    From the machine, type this in
    diagnostics

    and post the resulting zip file that'll be stored on the flash drive within the logs folder

  • Quote
    • Community Expert

    The syslog shows lots of errors relating to CouchPotato.

     

    I would suggest booting in Safe Mode (which disables all plugins) and see if that resolves your issue. 

     

    If it does then you have a plugin playing up (one reason why dockers are normally preferred over plugins).  You should disable all plugins (first noting their settings) and then reintroduce them one at a time (preferably rebooting between changes) until you track down the culprit

     

    If it does not then you probably have file system corruption on one of your drives (or the flash) and having a plugin free system will help identify this.  Posting the diagnostics from a Safe Boot might help pin down the issue.

  • Quote
    • Author

    system booted in safe mode i can access gui and all data on network folder. so we're good there, however i am not sure how to disable plugins. booted in safe mode with them disabled they dont show under settings to disable and when not booted in safe mode i cannot access gui...

  • Quote

    system booted in safe mode i can access gui and all data on network folder. so we're good there, however i am not sure how to disable plugins. booted in safe mode with them disabled they dont show under settings to disable and when not booted in safe mode i cannot access gui...

    You have to manually delete the .plg from the flash drive (/config/plugins)
  • Quote
    • Author

    Deluge plug in was culprit, once removed looks like it all works well again,

     

    Thanks for your guys assistance

  • Quote

    • Archived

    This topic is now archived and is closed to further replies.

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