Woken to errors on multiple drives 6.1.9

[jetsetjimbo]

Hi all,

 

I've recently had a drive redball which I replaced, then ran a successful parity check, as the attached log should show. I then attempted a pre-clear on the failed drive.

 

This morning I've woken to find multiple drives showing errors and another (virtually new WD Red drive) marked as failed.

 

Really not sure what to do from here. As things stand the system is still up and I have resisted doing a reboot.

 

If anyone who really understands these logs could take a look and let me know what they think I'd be most grateful!

 

James

tower-syslog-20161108-0601.zip

[JorgeB]

Looks like multiple disks dropped offline, probably a controller issue, you should post the complete diagnostics, not just the syslog.

[jetsetjimbo]

Looks like multiple disks dropped offline, probably a controller issue, you should post the complete diagnostics, not just the syslog.

 

Apologies.

 

Full diagnostics attached.

 

Any help is gratefully received.

tower-diagnostics-20161108-0904.zip

[JorgeB]

All disks with issues are on the SASLP, you should shutdown, re-seat controller, check cables and power up again.

 

The disable disk will remain disable, but you'll be able to see its SMART info, or post new diagnostics, and decide if it looks OK to rebuild on the same disk.

 

P.S.: The SASLP is working at pcie x1 speed only, this will make rebuilds very slow, there may be a bios settings to change that (possibly disabling other components).

[jetsetjimbo]

Thanks, I will try this and report back later.

 

Would you expect to see the adjustment for the PCI speed in the bios of the motherboard or the controller card?

[JorgeB]

In the bios, it's also possible that the slot is really x1 electrically, and in that case nothing can be done, it should be specified in the board's specs.

[jetsetjimbo]

Ok so that worked and as you said the disk remained disabled but the other drives reappeared.

 

I started the array ok, then stopped it again. Upon trying to start the array back up the web UI hung when mounting disks. The system still pings and I can telnet but I'm not sure how to go about shutting it down now.

 

If I have to pull the plug I'm sure it will want to try a parity check on restart which can only be bad if a disk is disabled?

[JorgeB]

Probably a filesystem issue, type diagnostics in the console to save them to the flash drive, them if you have the powerdown plugin try a clean powerdown, if not or it doesn't work try typing reboot.