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Win10 VM hangs host on antivirus software install 6.3.0-rc3

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Windows 10 VM guest hangs and the unRaid host system becomes unresponsive and would need a hard reset, if an antivirus software is installed and running. Steps to reproduce:

 

1. Create a vanilla Windows 10 VM with the needed virtio drivers

2. Install Avast, system hangs once Avast install finishes and the program starts up

 

VM logs shows no error.

 

Here's the my xml file, again, most settings are the default values. unRaid is on a skylake G4500 box.

<domain type='kvm'>
  <name>Windows</name>
  <uuid>a412c976-dd0d-8d38-1726-276157e9b6d4</uuid>
  <metadata>
    <vmtemplate xmlns="unraid" name="Windows 10" icon="windows.png" os="windows10"/>
  </metadata>
  <memory unit='KiB'>8388608</memory>
  <currentMemory unit='KiB'>4194304</currentMemory>
  <memoryBacking>
    <nosharepages/>
  </memoryBacking>
  <vcpu placement='static'>2</vcpu>
  <cputune>
    <vcpupin vcpu='0' cpuset='0'/>
    <vcpupin vcpu='1' cpuset='1'/>
  </cputune>
  <os>
    <type arch='x86_64' machine='pc-i440fx-2.7'>hvm</type>
  </os>
  <features>
    <acpi/>
    <apic/>
    <hyperv>
      <relaxed state='on'/>
      <vapic state='on'/>
      <spinlocks state='on' retries='8191'/>
      <vendor id='none'/>
    </hyperv>
  </features>
  <cpu mode='host-passthrough'>
    <topology sockets='1' cores='2' threads='1'/>
  </cpu>
  <clock offset='localtime'>
    <timer name='hypervclock' present='yes'/>
    <timer name='hpet' present='no'/>
  </clock>
  <on_poweroff>destroy</on_poweroff>
  <on_reboot>restart</on_reboot>
  <on_crash>restart</on_crash>
  <devices>
    <emulator>/usr/local/sbin/qemu</emulator>
    <disk type='file' device='disk'>
      <driver name='qemu' type='raw' cache='writeback'/>
      <source file='/mnt/user/domains/Windows/vdisk1.img'/>
      <target dev='hdc' bus='virtio'/>
      <boot order='1'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x05' function='0x0'/>
    </disk>
    <disk type='file' device='cdrom'>
      <driver name='qemu' type='raw'/>
      <source file='/mnt/user/isos/cn_windows_10_multiple_editions_x64_dvd_6848463.iso'/>
      <target dev='hda' bus='ide'/>
      <readonly/>
      <boot order='2'/>
      <address type='drive' controller='0' bus='0' target='0' unit='0'/>
    </disk>
    <disk type='file' device='cdrom'>
      <driver name='qemu' type='raw'/>
      <source file='/mnt/user/isos/virtio-win-0.1.126.iso'/>
      <target dev='hdb' bus='ide'/>
      <readonly/>
      <address type='drive' controller='0' bus='0' target='0' unit='1'/>
    </disk>
    <controller type='usb' index='0' model='ich9-ehci1'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x07' function='0x7'/>
    </controller>
    <controller type='usb' index='0' model='ich9-uhci1'>
      <master startport='0'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x07' function='0x0' multifunction='on'/>
    </controller>
    <controller type='usb' index='0' model='ich9-uhci2'>
      <master startport='2'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x07' function='0x1'/>
    </controller>
    <controller type='usb' index='0' model='ich9-uhci3'>
      <master startport='4'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x07' function='0x2'/>
    </controller>
    <controller type='pci' index='0' model='pci-root'/>
    <controller type='ide' index='0'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x01' function='0x1'/>
    </controller>
    <controller type='virtio-serial' index='0'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x04' function='0x0'/>
    </controller>
    <interface type='bridge'>
      <mac address='52:54:00:44:32:94'/>
      <source bridge='br1'/>
      <model type='virtio'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x03' function='0x0'/>
    </interface>
    <serial type='pty'>
      <target port='0'/>
    </serial>
    <console type='pty'>
      <target type='serial' port='0'/>
    </console>
    <channel type='unix'>
      <source mode='connect'/>
      <target type='virtio' name='org.qemu.guest_agent.0'/>
      <address type='virtio-serial' controller='0' bus='0' port='1'/>
    </channel>
    <input type='tablet' bus='usb'/>
    <input type='mouse' bus='ps2'/>
    <input type='keyboard' bus='ps2'/>
    <graphics type='vnc' port='-1' autoport='yes' websocket='-1' listen='0.0.0.0' keymap='en-us'>
      <listen type='address' address='0.0.0.0'/>
    </graphics>
    <video>
      <model type='qxl' ram='65536' vram='65536' vgamem='16384' heads='1'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x02' function='0x0'/>
    </video>
    <memballoon model='virtio'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x06' function='0x0'/>
    </memballoon>
  </devices>
</domain>

It's not specific to you, or your setup, others have reported the same condition when installing Avast.

I do not believe they found a solution, other than using an alternative antivirus.

If you're interested in their thoughts, a quick search should be able to find those postings.

  • Author

It's not specific to Avast either. I tried two other pc management/tweaking solutions with embedded antivirus engine with the same result. They are 360 and Tencent, both are Chinese only so I don't think anyone here tried these. These two solutions, on installation seems fine, but dns does not work, i can ping 8.8.8.8 and the dns server's ip directly and nslookup works perfectly but pinging for example google.com or any other hostname fails. Then on restart the vm and the host crashes at the Windows 10 loading logo screen.

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