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WebGUI is accessible but network browsing is not accessible

Featured Replies

I have a server that was "rock solid" on 5.05.  I recently upgraded it to the latest version through the plugin.  All seemed well.  Now, twice in I'd guess the last month the server becomes inaccessible via \\tower from the "run" line in windows.  I can still see it through the webGUI.  It happened again tonight.  I stopped the array and restarted it.  That seemed to fix the issue for now.  I searched a bit and have seen that people set the server as the local SMB master?  I am not sure this is the same issue though.  I have attached the diagnostics info.  Any ideas?

tower-diagnostics-20161201-2135.zip

  • Community Expert

If you can access it by \\ip.address but not by \\tower then making unRAID SMB master is the usual fix.

  • Author

If you can access it by \\ip.address but not by \\tower then making unRAID SMB master is the usual fix.

What if I have two Unraid servers?  Just pick one?  Just a thought, maybe introducing the second one hosed things up?

  • Community Expert

If you can access it by \\ip.address but not by \\tower then making unRAID SMB master is the usual fix.

What if I have two Unraid servers?  Just pick one?  Just a thought, maybe introducing the second one hosed things up?

You haven't named both of the "tower" have you?
  • Author

Tower and towertest

 

 

Sent from my iPhone using Tapatalk

  • Author

If you can access it by \\ip.address but not by \\tower then making unRAID SMB master is the usual fix.

 

I did this and the behavior is the same.  Any other ideas?  Something go wonky in the upgrade?

  • Author

The shares have become inaccessible twice today.  The webgui still worked.  Attempting a diagnostics during this time resulted in a 404 error.  I rebooted the first time and the second time just stopped and started the array.  Attaching the diagnostics from after the second time.  Any help is appreciated.

tower-diagnostics-20161204-2317.zip

  • Community Expert

Are all of your plugins up-to-date?

 

Probably unrelated to your problem, but there is this in your syslog:

Dec  4 17:05:45 Tower ntpd[1440]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized

Does you server have the correct time?

 

 

  • Author

Are all of your plugins up-to-date?

 

Probably unrelated to your problem, but there is this in your syslog:

Dec  4 17:05:45 Tower ntpd[1440]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized

Does you server have the correct time?

 

The plugins are up to date.  The server time looks OK in the webgui.  I stopped the array and \\tower and regained access to shares for about 2 minutes and then it went "offline" again.  I'm just not sure here. 

  • Author

Do you think it would be worthwhile to start from scratch?  I was going to replace the mobo/cpu anyway.  I have been reading up on how to start over but save the drive configuration/data.

  • Author

Sorry to keep bumping my own thread but I just noticed a ton of these "dynamix.system.stats" entries in the log.  This doesn't look normal to me?  It has an entry about every minute for literally days.

 

ec  6 19:31:08 Tower kernel: mdcmd (51): spindown 1
Dec  6 19:31:08 Tower kernel: mdcmd (52): spindown 2
Dec  6 19:31:10 Tower kernel: mdcmd (53): spindown 11
Dec  6 19:32:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:33:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:34:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:35:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:36:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:37:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:38:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:39:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:40:02 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:41:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:42:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:42:23 Tower kernel: mdcmd (54): spindown 7
Dec  6 19:42:25 Tower kernel: mdcmd (55): spindown 4
Dec  6 19:42:26 Tower kernel: mdcmd (56): spindown 6
Dec  6 19:42:31 Tower kernel: mdcmd (57): spindown 3
Dec  6 19:42:32 Tower kernel: mdcmd (58): spindown 5
Dec  6 19:42:38 Tower kernel: mdcmd (59): spindown 8
Dec  6 19:42:38 Tower kernel: mdcmd (60): spindown 9
Dec  6 19:42:39 Tower kernel: mdcmd (61): spindown 10
Dec  6 19:42:39 Tower kernel: mdcmd (62): spindown 12
Dec  6 19:42:40 Tower kernel: mdcmd (63): spindown 13
Dec  6 19:43:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:44:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:45:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:46:01 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null
Dec  6 19:47:16 Tower crond[1456]: exit status 2 from user root /usr/local/emhttp/plugins/dynamix.system.stats/scripts/sa1 1 1 &>/dev/null

  • Author

Hmmmm....not sure if you are telling me to search better or you pointed me to the fix.  Tricky!!!

 

I had already uninstalled the stats.  I'll wait and see if somehow that was related to the shares dying before reinstalling.

  • Author

Network access went down again.  Not much to go on in the log.  It looks like the drives spun down and that was about it.

Also, intermittently windows will ask for my user/pass on this server even though nothing is set.

 

Dec  8 21:02:48 Tower root: plugin: running: anonymous
Dec  8 21:02:59 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin remove dynamix.system.stats.plg
Dec  8 21:02:59 Tower root: plugin: running: anonymous
Dec  8 21:03:20 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin remove ca.backup.plg
Dec  8 21:03:20 Tower root: plugin: running: anonymous
Dec  8 21:03:29 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin remove ca.cleanup.appdata.plg
Dec  8 21:03:29 Tower root: plugin: running: anonymous
Dec  8 21:03:35 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin remove community.applications.plg
Dec  8 21:03:35 Tower root: plugin: running: anonymous
Dec  8 21:09:30 Tower kernel: mdcmd (50): spindown 0
Dec  8 21:09:31 Tower kernel: mdcmd (51): spindown 1
Dec  8 21:09:32 Tower kernel: mdcmd (52): spindown 2
Dec  8 21:09:32 Tower kernel: mdcmd (53): spindown 3
Dec  8 21:09:32 Tower kernel: mdcmd (54): spindown 4
Dec  8 21:09:33 Tower kernel: mdcmd (55): spindown 5
Dec  8 21:09:34 Tower kernel: mdcmd (56): spindown 6
Dec  8 21:09:34 Tower kernel: mdcmd (57): spindown 7
Dec  8 21:09:35 Tower kernel: mdcmd (58): spindown 11
Dec  8 21:59:28 Tower kernel: mdcmd (59): spindown 4
Dec  8 21:59:29 Tower kernel: mdcmd (60): spindown 6
Dec  8 22:06:03 Tower kernel: mdcmd (61): spindown 3
Dec  8 22:06:03 Tower kernel: mdcmd (62): spindown 5
Dec  8 22:20:34 Tower kernel: mdcmd (63): spindown 8
Dec  8 22:20:34 Tower kernel: mdcmd (64): spindown 9
Dec  8 22:20:35 Tower kernel: mdcmd (65): spindown 10
Dec  8 22:20:35 Tower kernel: mdcmd (66): spindown 12
Dec  8 22:20:36 Tower kernel: mdcmd (67): spindown 13
Dec  8 23:30:24 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix/scripts/tail_log syslog
Dec  8 23:30:56 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix/scripts/tail_log syslog

  • 3 weeks later...
  • Author

I think this may be solved.  I only had 1 gig of ram in the server but I don't think that is enough for a NAS even though that is what the recommendations say.  I found through the fix common problems app that rootfs was 100% full.  I threw in another 2 gigs of ram and now rootfs is at 25% and the server has been up and acting normal for a week or so. 

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