Hi All,

 

So I have been pulling my hair out for the past week or two as I lost external access to my VM through RDP. I wasn't paying a lot of attention at the time so I cant say for sure what triggered it, but I have not been able to solve the issue.

 

I can access the VM through RDP within the LAN without an issue, but not remotely. I have been googling like a fiend trying to find the root cause but I have been unsuccessful. I know that the remote desktop service is enabled and running and I have forwarded the ports. As I said, I had it working like a charm and out of the blue it stopped working. I am starting to lean toward I updated something on my unRaid system and it broke it.

 

Anyway, I went back to the basics today and I stumbled onto what I think could possibly be the problem.

 

I noticed that under Settings --> Network Setting --> Bridging Members = eth0 (and I cant change it to anything else)

 

Then under my VM settings --> Network Bridge = br0 (my only other option is virbr0)

 

In some general reading, it sounds like these two settings should be the same in order for the VM's to work properly from a networking perspective. However, I cant change these settings to even test it.

 

Can someone let me know if this make sense or if I am on the right track? Otherwise I am completely stumped.

We are going to need much more information about your server and what version you are currently running and what version you upgrade from. 

 

Plus, I Assume you can get to the GUI.  If so, 'Tools'  >>>  'Diagnostics'.  Then up load the diagnostics file with your next post.  If you don't have a GUI, you can type diagnostics on the command line and that will save the file to the Flash Drive. 

Hi Frank,

 

Thanks for the reply.

 

I am running Unraid 6.2.4 and upgraded through the gui from 6.2.3.

 

I have attached the diagnostics zip file as per your request.

skynet-diagnostics-20161208-2241.zip

Bump Bump.

 

Really looking for some advice on this.

 

Did you stop the array to see if you can access the settings?

Can the VM's access the Internet with the current settings?

Yes I can stop the array and access the network settings.

 

Yep the VM's have access to the internet and have both been assigned IP addresses by the router. I have tried resetting the router to factory settings and reforwarding all the ports with no luck.

 

This is why I am starting to lean towards its an issue with my unRaid configuration.