[6.2.0] Unable to install plugins

[simse]

Whenever I try to install a plugin through the Dynamix web GUI, it inconsistently fails, as in, it always fails, but with different results.

 

I have attached an example error.

 

Best wishes,

Simon

[Frank1940]

Using a server monitor and keyboard, or PuTTY (or other terminal Emulator), type the following on the command line:  ping 8.8.8.8

 

If that works: try this command:    ping google.com

 

If the first one worked, you can get to the internet.  If the first one worked but the second one did not, you have a DNS issue.  In this case, go to "Setting"  >>>  "Network Settings" and post up a screen capture of that page.

[simse]

Using a server monitor and keyboard, or PuTTY (or other terminal Emulator), type the following on the command line:  ping 8.8.8.8

 

If that works: try this command:    ping google.com

 

If the first one worked, you can get to the internet.  If the first one worked but the second one did not, you have a DNS issue.  In this case, go to "Setting"  >>>  "Network Settings" and post up a screen capture of that page.

 

That's a very good idea actually. I tried it, and it seems there's no DNS problems.

 

When trying to install, it seems like, it tries to install the plugin, and just stops prematurely. Not quite sure what's going on.

[Frank1940]

Attach a Diagnostics file to your next post.  "Tools"  >>>  "Diagnostics".

[simse]

Attach a Diagnostics file to your next post.  "Tools"  >>>  "Diagnostics".

 

I have attached the diagnostics .zip file. I have removed syslog1.txt from the archive, since it was too big.

proton-diagnostics-20161215-2052.zip

[RobJ]

Attach a Diagnostics file to your next post.  "Tools"  >>>  "Diagnostics".

 

I have attached the diagnostics .zip file. I have removed syslog1.txt from the archive, since it was too big.

 

  Unfortunately that's the most important one!  Can you zip and attach it?

[simse]

Attach a Diagnostics file to your next post.  "Tools"  >>>  "Diagnostics".

 

I have attached the diagnostics .zip file. I have removed syslog1.txt from the archive, since it was too big.

 

  Unfortunately that's the most important one!  Can you zip and attach it?

 

Silly me. Here it is.

syslog.1.zip

[Squid]

All those syslogs are literally entries from mover moving Plex's appdata to the array.  Is this really what you want?  Ideally you want appdata to be a cache-only share.

 

Because of all that, there's very little to go on as to what the problem actually is, except for the folders.txt  which shows that you have been able to install plugins kinda...  You've at least tried to install community applications, but it looks like it crapped out after it installed the appdata backup module.

 

Only notable thing that I see is that you've got aesir installed.  Aesir is a replacement gui for unRaid that basically is not compatible with the underlying system of dynamix, and *may* interfere with the stock gui.  If you're not actively contributing to that project, you should remove it from the plugins tab or alternatively delete aesir-plugin.plg from /config/plugins on the flash drive and then reboot and start trying things again.

 

[simse]

All those syslogs are literally entries from mover moving Plex's appdata to the array.  Is this really what you want?  Ideally you want appdata to be a cache-only share.

 

You're almost right there. I'm running Plex on my personal desktop, which continuously backs up to my server, Proton. That back-up hits a cache share, which you're obviously right, it shouldn't. So thanks for pointing that out

 

Only notable thing that I see is that you've got aesir installed.  Aesir is a replacement gui for unRaid that basically is not compatible with the underlying system of dynamix, and *may* interfere with the stock gui.  If you're not actively contributing to that project, you should remove it from the plugins tab or alternatively delete aesir-plugin.plg from /config/plugins on the flash drive and then reboot and start trying things again.

 

I think you might be right on this part. I'll try uninstalling it, and check back. Thanks!

[Squid]

All those syslogs are literally entries from mover moving Plex's appdata to the array.  Is this really what you want?  Ideally you want appdata to be a cache-only share.

You're almost right there. I'm running Plex on my personal desktop, which continuously backs up to my server, Proton. That back-up hits a cache share, which you're obviously right, it shouldn't. So thanks for pointing that out

Beyond that, mover logs everything which fills up /var/log which stock is 128Meg capacity.  This might also have contributed to the problem.  Make the backup share to be array only or cache-only.

[simse]

All those syslogs are literally entries from mover moving Plex's appdata to the array.  Is this really what you want?  Ideally you want appdata to be a cache-only share.

You're almost right there. I'm running Plex on my personal desktop, which continuously backs up to my server, Proton. That back-up hits a cache share, which you're obviously right, it shouldn't. So thanks for pointing that out

Beyond that, mover logs everything which fills up /var/log which stock is 128Meg capacity.  This might also have contributed to the problem.  Make the backup share to be array only or cache-only.

 

Will most definitely do.

[simse]

So I removed Aesir, and fixed the cache issue. Yet it refuses to install any plugins, specifically the Community Applications.

[simse]

I'm receiving a unRAID OS vplugin: xml parse error is avalable:

 

plugin: updating: unRAIDServer.plg

Warning: simplexml_load_file(): /tmp/plugins/unRAIDServer.plg:1: parser error : Document is empty in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): ^ in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): /tmp/plugins/unRAIDServer.plg:1: parser error : Document is empty in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): ^ in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): /tmp/plugins/unRAIDServer.plg:1: parser error : Document is empty in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214

Warning: simplexml_load_file(): ^ in /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin on line 214
plugin: xml parse error

[Squid]

Have you rebooted yet?  I see that your using static DNS servers.  Just for giggles, try google's 8.8.8.8 and 8.8.4.4  Are you behind a VPN? 

[simse]

Have you rebooted yet?  I see that your using static DNS servers.  Just for giggles, try google's 8.8.8.8 and 8.8.4.4  Are you behind a VPN?

 

I have tried rebooting after changing to to Google's DNS servers, this did not help the issue however. Yes, and I am behind a VPN, so I tried disabling the network wide VPN, so all the traffic was routed through the Chinese internet. Still nothing.

 

Note: I am using ExpressVPN and one of their routers

[Squid]

Your other option is to manually download those .plg files, toss them on the flash drive somewhere, then within the plugins tab, navigate and select the .plg and install it that way.  Hopefully the vpn will allow the plg to hit github to download the .txz

[simse]

Your other option is to manually download those .plg files, toss them on the flash drive somewhere, then within the plugins tab, navigate and select the .plg and install it that way.  Hopefully the vpn will allow the plg to hit github to download the .txz

 

That works somewhat. But now I'm seeing a new problem.

+==============================================================================
| Skipping package community.applications-2016.12.05 (already installed)
+==============================================================================

It's skipping CA, even though it's nowhere to be found.

[simse]

Your other option is to manually download those .plg files, toss them on the flash drive somewhere, then within the plugins tab, navigate and select the .plg and install it that way.  Hopefully the vpn will allow the plg to hit github to download the .txz

 

That works somewhat. But now I'm seeing a new problem.

+==============================================================================
| Skipping package community.applications-2016.12.05 (already installed)
+==============================================================================

It's skipping CA, even though it's nowhere to be found.

 

I see it in the plugin list. But there's no 'apps' in the navbar.

[Squid]

Your other option is to manually download those .plg files, toss them on the flash drive somewhere, then within the plugins tab, navigate and select the .plg and install it that way.  Hopefully the vpn will allow the plg to hit github to download the .txz

 

That works somewhat. But now I'm seeing a new problem.

+==============================================================================
| Skipping package community.applications-2016.12.05 (already installed)
+==============================================================================

It's skipping CA, even though it's nowhere to be found.

delete /var/log/plugins/community.applications.plg

 

Or, delete the .plg from /boot/config/plugins and reboot and do it again

 

Or, save the .plg in /boot/config/plugins and reboot

 

But initial installs of CA is a special case because previous versions of CA included some modules which are now separate (but the .plgs are installed by the CA plugin) which will wind up putting you in the same boat as before because your setup doesn't want to properly download the .plg files for whatever reason.

 

So realistically, what you've got to do is

 

DL community.applications.plg and store it at /boot/config/plugins

Make a directory /boot/config/plugins/community.applications

Create a file called "installed" and save it in that folder.  This will tell CA to skip attempting to install the 3 other modules that are included by default.

Either reboot (which will download the .txz during boot up) or delete /var/log/plugins/community.applications.plg and install CA via the navigating to the .plg file.

 

Next problem after that you may run into would be that your vpn is giving problems accessing github.com

 

In which case you'll have to manually download https://github.com/Squidly271/community.applications/raw/master/archive/community.applications-2016.12.05.txz and store it within /boot/config/plugins/community.applications

 

 

 

This will at least get CA up and running (and the same procedure will work for any plugin out there)

 

-

 

[simse]

I did as you said. And CA shows up in 'installed plugins'. But I still cannot access it.

[Squid]

You're going to have to reboot.  System still thinks the .txz is installed and reboot is the easiest solution. 

 

Set it up with the .txz already downloaded and saved and the "installed" file name present and a reboot should get you the tab