December 22, 20169 yr Hey all, my Unraid box is having a problem. I have a Win10 VM that crashed, and the web interface for Unraid is not responding either. I can ssh into the box, though. What's the best way to diagnose the problem, kill the VM and restart the system?\\ Obviously, I can't get at the diagnostics files at the moment.
December 22, 20169 yr This is similar to the issues I am having. Check here for the early direction. You may have to reboot your server in order to get the info.
December 22, 20169 yr Author I have tried doing a shutdown -r now from the SSH session, but it didn't do anything.
December 22, 20169 yr I have tried doing a shutdown -r now from the SSH session, but it didn't do anything. do you have the powerdown plugin installed? i think that only works if you do, i'm not sure if this was built into unraid.
December 22, 20169 yr Author do you have the powerdown plugin installed? i think that only works if you do, i'm not sure if this was built into unraid. I don't think I do have that installed. I really don't want to have to just pull the plug. Last time I did that I had to use xfs_repair to rebuild the array and it was a huge hassle.
December 22, 20169 yr you said you did a shutdown -r right? it looks like the powerdown package is deprecated and the command is build in now.. try this I've suggested a few changes to the built in shutdown. There is no need for the powerdown script in unRAID 6.2. The webgui is the best way to start/stop the array, and shutdown/reboot the server. The cli commands built into unRAID are: - 'powerdown' - to shutdown the server. Do not use: - 'reboot' - to reboot the server. <-- does not process event scripts. - 'powerdown -r' - to reboot the server. <-- doesn't reboot - shuts down. - 'shutdown now' - to shutdown the server. <-- does not process event scripts. - 'Ctrl-Alt_Del' - to shutdown the server. <-- does not process event scripts. The built in powerdown path is /usr/local/sbin/powerdown. A quick press of the power button will also shutdown the server.
December 22, 20169 yr Community Expert Before rebooting, you should try to get diagnostics from the command line. See Need Help sticky linked in my sig.
December 22, 20169 yr Author Afraid I got rather frustrated and did a hard reboot (AKA pull the plug)m especially as this is the second time in a week the system has had a non-responsive lock up like this that required serious surgery to repair. I did have to rebuild the array afterwards, but no data lost. New shutdown commands noted for future reference, though.
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