Lost web access and access to shares

[chip]

I have had my new MB/Mem/CPU in place for about two weeks.

 

Today at some point I lost web access and share access.

 

I could ping the server.

I could browse to the root and get to the flash, cache drive, and unassigned drive but none of the share drives.

 

I also could telnet into it and run diagnostics.

 

When I looked at the login screen after I hooked up a monitor it says

 

Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory multiple times.

 

I have attached the log file from around time it started having issues.

syslog.zip

[trurl]

Since you say you could get diagnostics why didn't you post the complete diagnostics instead of just the syslog?

 

Lots of this in your syslog. Any idea what it is?

Dec 28 06:12:01 HPTower crond[2495]: failed parsing crontab for user root: # Monthly software - data backup - This command is run every 1st of the monthâ€

[chip]

Yeah I have a cron job I run but I don't recall ever seeing this error when it ran before -

 

 

# Monthly software - data backup - This command is run every 1st of the month”

00 23 1 * * rsync -avh --progress --log-file=/mnt/cache/RSYNCSoftwareLOG.log --stats /mnt/user/files/software /mnt/disk3/unRAID_Monthly

00 4 1 * * rsync -avh --progress --log-file=/mnt/cache/RSYNCDataLOG.log --stats /mnt/user/files/Data /mnt/disk3/unRAID_Monthly

 

 

[chip]

here is the complete diagnostics

Diagnostics.zip

[chip]

What is causing that cron job to try and run. Should run only 1st of the month.

[BRiT]

Since you say you could get diagnostics why didn't you post the complete diagnostics instead of just the syslog?

 

Lots of this in your syslog. Any idea what it is?

Dec 28 06:12:01 HPTower crond[2495]: failed parsing crontab for user root: # Monthly software - data backup - This command is run every 1st of the monthâ€

 

Those 3 characters at the front of the cronfile are Unicode Byte Marks. You need to modify or delete and recreate the file using a normal Ascii file editor instead of a Unicode text editor.

[chip]

This file shouldn't even run though as it is set to run 1st of the month.

 

Also I use notepad ++ to edit my cron jobs.

 

What is causing this to try and run?

[BRiT]

The file is parsed every time cron does its thing, which is more than once a month. Since it cant parse it you get the errors. Correct the unicode byte order mark on the file and your errors go away.

[chip]

So as a test I deleted all but the top line -

 

# Monthly software - data backup - This command is run every 1st of the month

 

Now it says it can' parse it and added "Generated parity check schedule" to the end of it.

[chip]

Issues again today things were fine this morning. All I did was try to rename a folder and things started to get odd -

 

Can't get to webui

 

Can't run diagnostics from telnet

 

Can't get to shares

 

Can telnet and if I run this tail -f --lines=99 /var/log/syslog I don't see anything that stands out for today.

 

Can ping

 

Can get to root of server but not into any shares

 

I am not in front of it at the moment so not sure if anything is on the screen either.

 

 

[chip]

At the monitor it says

 

Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory

 

What does that Mean?

 

Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that?

[chip]

Again today.

 

Can't run diagnostics.

 

Can't get to shares.

 

Once in a while I can get to my disk shares but not my shares

 

Can telnet into it again.

 

My VM is running fine which is on unmounted disk.

 

I can get to my Plex web page for my docker as well as my handbrake.

 

Also what is the best way to reboot this from putty? I looked at this  - http://www.lime-technology.com/wiki/index.php/Manage_from_Telnet but no good.

 

 

[Squid]

If diagnostics is hanging when trying to run it, then instead post the syslog here.  (When its in a failing state)

[chip]

Ok I had the same thing happen again at around 9pm last night. We had just finished using plex.

 

The only log item in my log file is this around that time.

 

kernel: mdcmd (44): spindown 0

 

I can't get to the web browser.

I can't browse shares

 

I could telnet

I can randomly get to \\ip of machines\disk1 etc

 

 

 

hptower-diagnostics-20170111-0633.zip

[gsd2012]

Chip,

 

  If you figure out what the "grep:/etc/php-fpm.d/www.conf: No such file or directory" is let me know I have been getting it off and on over the last month. It does not seem to affect anything just keeps scrolling up the terminal screen.  Thanks

 

At the monitor it says

 

Tower login: [glow=red,2,300]grep:/etc/php-fpm.d/www.conf: No such file or directory[/glow]

 

What does that Mean?

 

Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that?

[chip]

Yep not sure and like I said I get it right when I start the array but this isn't doing any harm.

[gsd2012]

Yeah same here, just waiting on a solution for it.

 

Yep not sure and like I said I get it right when I start the array but this isn't doing any harm.

[Squid]

From the recycle bin plugin

 

http://lime-technology.com/forum/index.php?topic=42729.msg514005#msg514005

 

Not sure if dlandon issued an update to fix or not...

[chip]

It happened again tonight

 

No web access, lost access to shares......

 

Can Telnet, ping can't run diagnostics from telnet. just sits at "Starting diagnostics collection......

 

 

Is there a way to start from scratch but keep data and drive configuration?

 

 

 

Thanks

 

Chad

 

 

[trurl]

Is there a way to start from scratch but keep data and drive configuration?

Not obvious it will help, but see Upgrading to V6 linked in my sig. It has instructions on doing a clean install.

[trurl]

Might be worth a try to just run Fix Common Problems plugin Troubleshooting mode.

[chip]

Might be worth a try to just run Fix Common Problems plugin Troubleshooting mode.

 

OK I turned TM on.

[unTER]

Chip,

 

  If you figure out what the "grep:/etc/php-fpm.d/www.conf: No such file or directory" is let me know I have been getting it off and on over the last month. It does not seem to affect anything just keeps scrolling up the terminal screen.  Thanks

 

At the monitor it says

 

Tower login: [glow=red,2,300]grep:/etc/php-fpm.d/www.conf: No such file or directory[/glow]

 

What does that Mean?

 

Interesting after a restart and starting up the array I noticed that the above popped up on the screen. Why is that?

I think I get Tower login: grep:/etc/php-fpm.d/www.conf: No such file or directory from having the Tips and Tricks plugin installed. I see that message immediately upon booting my server, but then if I go into Tips and Tricks, the message repeats on the screen eight more times.

[chip]

Ok happened again.

 

Lost web access, share access.

 

THis time I could run diagnostics from putty

 

Also I was running Trouble shooting mode and it last ran a dump file on 2/2/15 why would that be?

hptower-diagnostics-20170205-1018.zip

[Squid]

FCP in troubleshooting mode was not running.  (You have to re-enable troubleshooting mode after every reboot)

 

Nothing outright obvious in the syslog beyond your Hitachi drive (looks like its mounted outside of the array) having problems either with its controller or the cabling to it.