January 30, 20179 yr I have had unraid up and running since the release of V6. Working perfectly without issue. All of a sudden, I can't access the Server GUI. If I type in my IP address, I get a connection refused error like this. https://screenshot.click/30-38-xj6gk-dkmu0.jpg This happens no matter what browser. And for some reason the //tower method tries to Google instead of take me to the actual tower, in all browsers. But I've always used the IP. Anyways, I can access the server via telnet in terminal no issues. I can access all of my dockers with IP:PORT and use them without issue as well. But if I need to check drive space or add a new docker, I can't access the GUI... WTF? I have checked the USB, and it's in FAT32 like it should be. I have added and removed DNS settings, changed IP addresses, gone from static IP to auto and back, reset the router, renamed the server back to tower (currently named Asgard, cause Thor is awesome). I have no proxies running, firewall settings appear to be fine, VPN only runs in my Windows VM (which I can also use no problem). I can telnet into the server and reboot, it comes back, but only briefly. Sometimes for a couple minutes to a couple hours. But it never stays and I have no idea what the frig is happening. About to pull my hair out guys. Any ideas?
January 30, 20179 yr Since you can telnet into your server do so and type diagnostics at the prompt. This will create a diagnostics zip file in the logs folder of the USB boot device. Attach the zip file to your next post.
January 31, 20179 yr Author Man I totally forgot to attach that. lol Thank you! Here it is! asgard-diagnostics-20170130-1908.zip
January 31, 20179 yr Author Yeah that was my first thought. Changed the IP a few times. Even to number way beyond my standard set of IP's.
January 31, 20179 yr So a couple of thoughts: Have you tried more than one browser? Have you cleared the cache of your browser. Have you tried from more than one PC? I assume you can ping the IP and you get a reply?
January 31, 20179 yr Author Yup to all! Tried from my MacBook using Chrome and Safari, tried from my friend's gaming PC, tried from the unraid win 7 VM even. Cleared the cache. You can see why this is making me want to pull my hair out lol. Yeah, I can ping the server no problem with reply, and even telnet right into it (have to do that to do reboots since I can't access the GUI). And once it's rebooted, it works for a bit. Then drops again.... SO MESSED
January 31, 20179 yr What is your network topology? In other words how many network switches in your environment? How many wifi routers, access points etc? Have you booted your server into gui mode, does it work?
January 31, 20179 yr Author Running one router with dual LAN and one switch in the office where the unraid box is plugged in. Did try the direct link to the router but same deal. What do you mean by GUI mode? I use the standard server GUI through the browser but I kind of set it up and left it for the majority. Haven't done much more than install dockers and check stats since. Sent from my iPhone using Tapatalk
January 31, 20179 yr In 6.2 they introduced a gui mode when you boot up, it allows you to use Firefox on the console to load the unRAID gui on the actual server.
January 31, 20179 yr Author Oh snap. Missed that one. My unraid box is set up with VM passthrough so it usually auto boots right into the VM once up and running. What would it have to do with the standard browser GUI being suspended though? Sent from my iPhone using Tapatalk
January 31, 20179 yr I'm not sure what you mean when you say 'vm passthrough' are you running unRAID as a VM under Esxi? If you running unRAID on bare metal, next time you reboot, when unRAID gets to the boot screen where it counts down before it loads, it gives you an option to boot into gui mode.
January 31, 20179 yr Author I mean the monitor I have plugged into it is used as my VM monitor. Keyboard and mouse and GPU are in IO Passthrough so I can use the tower as a Windows machine. As soon as it boots up, it displays the standard unraid text/logs and gets to the login spot then my VM boots up and takes over the monitor. Sent from my iPhone using Tapatalk
January 31, 20179 yr Does your motherboard not have its own VGA port? Plug your monitor and another keyboard into a different USB port not being passed through to the VM, then you can watch unRAID boot and select GUI mode.
February 1, 20179 yr Author Ok, GUI mode is working fine. Can sit there without issue. But I need to figure out why I can't access it on the network now... I've done a complete network reset and still have the issue. Sent from my iPhone using Tapatalk
February 7, 20179 yr Ok, GUI mode is working fine. Can sit there without issue. But I need to figure out why I can't access it on the network now... I've done a complete network reset and still have the issue. Sent from my iPhone using Tapatalk I'd like you to try booting into safe mode to see if this problem persists. If it does, please provide diagnostics from that boot up (in safe mode) so we can further diagnose. We need to determine if this is a plugin issue or something else. Also, I would suggest trying the latest release of our OS (6.3.0 was released last Friday).
February 17, 20179 yr Author Looks like the update is holding so far. Been up for a couple hours with no issue. Will post back if she fails again
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