razr37 Posted February 14, 2017 Share Posted February 14, 2017 Hello, All of the sudden I cannot modify anything in my cache drive due to permissions. I already ran the Docker Safe New Perms and it did'nt fix it. Enclosed is a picture of the dockers installed, since I suspect one of them is causing the issue. Thank you in advance for your help. Quote Link to comment
Squid Posted February 14, 2017 Share Posted February 14, 2017 Hello, All of the sudden I cannot modify anything in my cache drive due to permissions. I already ran the Docker Safe New Perms and it did'nt fix it. Enclosed is a picture of the dockers installed, since I suspect one of them is causing the issue. Thank you in advance for your help. You can't modify what exactly? A file downloaded and then moved? Usually you can look for an option to set the permissions on files within the clients. Set it to 777. Or it just be issues with the file system on the cache drive. Hard to tell without diagnostics for that one. Quote Link to comment
razr37 Posted February 14, 2017 Author Share Posted February 14, 2017 I can't delete/edit any file, either downloaded or old existing files in the cache drive. I cant even edit settings.json in the appdata folder. Attached is the diagnostics. tower-diagnostics-20170214-1659.zip Quote Link to comment
razr37 Posted February 15, 2017 Author Share Posted February 15, 2017 Nobody can help with this issue? Quote Link to comment
JorgeB Posted February 15, 2017 Share Posted February 15, 2017 CRC errors on disk4, needs a new SATA cable. ATA errors on the SSD, probably also cable related, replace it and run reiserfsck to check for file system corruption. Quote Link to comment
testdasi Posted February 15, 2017 Share Posted February 15, 2017 Maybe silly question but did you change the share permission settings / password etc? Do you use the Ransomware protection plugin too? Can you ssh into the server and edit the file using mc? Quote Link to comment
razr37 Posted February 15, 2017 Author Share Posted February 15, 2017 Maybe silly question but did you change the share permission settings / password etc? Do you use the Ransomware protection plugin too? Can you ssh into the server and edit the file using mc? I did not change permissions or settings. As a matter of fact, I think the permission issue started after I installed the Ransomware protection plugin. If that is the case, what should I do? Yes, I can edit the files using mc. Quote Link to comment
testdasi Posted February 15, 2017 Share Posted February 15, 2017 I think the RP plugin automatically disable share write if it detects that a bait file is changed. I'm guessing you accidentally triggered the trap. I didn't use the plugin so I guess you might need to post in the plugin support thread to find out what to do in that scenario. And do what johnnie said too. Quote Link to comment
gubbgnutten Posted February 15, 2017 Share Posted February 15, 2017 The mover is moving a bunch of bait files from the cache to the array. Not a user of the ransomware plugin, so I don't know if that would trigger anything. There is also an update available. Quote Link to comment
Squid Posted February 16, 2017 Share Posted February 16, 2017 Mover should't affect the monitoring of the bait files. Also I had looked at the diagnostics, and RP was not tripped Quote Link to comment
trurl Posted February 16, 2017 Share Posted February 16, 2017 You say you can edit files on cache with mc. Are you going directly to the cache drive or to a user share? When you say you can't edit files, do you mean over the network? Same question, are you going directly to the cache drive or to a user share? Filesystem corruption has been known to cause issues with user shares, so if you are having an issue with a user share, it might be worth checking filesystem on each drive. Quote Link to comment
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