I am trying to login to UNRAID Web gui but i am not able to do so.

Before the issue occurred, i had set the ip of the server as 10.10.10.5/29 and my router end point was 10.10.10.1/29 . Now my router stopped working and so i decided to connect directly to the server from pc(osx) by setting the IP as 10.10.10.1/29. After this i can Ping the server(10.10.10.5), i can even ssh to the server and see  the IP/netmask as expected.

 

When type 10.10.10.5 on the url it prompts for the username/password but after that there is no response from the UNRAID or it take more than 10 min to login. 

 

How can I resolve this issue?  Please help 

1 minute ago, vinay said:

I am trying to login to UNRAID Web gui but i am not able to do so.

Before the issue occurred, i had set the ip of the server as 10.10.10.5/29 and my router end point was 10.10.10.1/29 . Now my router stopped working and so i decided to connect directly to the server from pc(osx) by setting the IP as 10.10.10.1/29. After this i can Ping the server(10.10.10.5), i can even ssh to the server and see  the IP/netmask as expected.

 

When type 10.10.10.5 on the url it prompts for the username/password but after that there is no response from the UNRAID or it take more than 10 min to login. 

 

How can I resolve this issue?  Please help 

Diagnostics may be helpful (once it gets to the UI)

1 minute ago, Squid said:

Diagnostics may be helpful (once it gets to the UI)

Its in the tools section tab right? I am waiting for it. Its taking like forever.. Is it possible to retrieve from the shell?(ssh)

9 minutes ago, vinay said:

Its in the tools section tab right? I am waiting for it. Its taking like forever.. Is it possible to retrieve from the shell?(ssh)

Typing 

diagnostics

at the command line will save the diagnostics zip to your flash drive.

I was able to download the diagnostics from the UI.. 

Its my first time i looking through this files.. So i am not sure what to look for or what could be the problem.. the only thing i can think of is by any chance is the DNS server assignment causing the issue.. I have attached the diagnostics, if possible do take a look and suggest a solution..  

 

Edit: is it safe publish sys info in open public? for example the mac address etc.. 

tower-diagnostics-20170315-2332.zip

Edited March 15, 20179 yr by vinay

Not a SMART attribute we often monitor, but it does say FAILING NOW. Disk2

Device Model:     ST3500418AS
Serial Number:    9VMVCWF0
184 End-to-End_Error        0x0032   099   099   099    Old_age   Always   FAILING_NOW 1

Probably not the cause of the sluggish UI. What does it do if you boot in SAFE mode?

Yeah .. i used to see that warning when the server was running also.. 

I logged in through safe boot.. anything specific i need to check? 

 

Also  why is the broadcast ip empty? any idea.. 

root@Tower:~# ifconfig

br0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500

        inet 10.10.10.5  netmask 255.255.255.248  broadcast 0.0.0.0

Edited March 15, 20179 yr by vinay

43 minutes ago, vinay said:

I logged in through safe boot.. anything specific i need to check?

Just wondering if running without plugins would help the problem you started the thread about.

7 hours ago, trurl said:

Just wondering if running without plugins would help the problem you started the thread about.

Now i am not even able to login to the UI.. 

Can you still get to the command line? If so post another diagnostic.

1 hour ago, trurl said:

Can you still get to the command line? If so post another diagnostic.

Here you go.. 

 

Just so that you know the unraid is now standalone and not connected to internet. I say this b'coz before my router stopped it was working fine, only when i connected directly did it start behaving weirdly.. 

Also i tried to login to UNRAID GUI mode, even there i see its slow but not as slow as webgui.. 

tower-diagnostics-20170316-1918.zip

Edited March 16, 20179 yr by vinay

21 minutes ago, vinay said:

Here you go.. 

 

Just so that you know the unraid is now standalone and not connected to internet. I say this b'coz before my router stopped it was working fine, only when i connected directly did it start behaving weirdly.. 

Also i tried to login to UNRAID GUI mode, even there i see its slow but not as slow as webgui.. 

tower-diagnostics-20170316-1918.zip

Trial keys require an internet connection.

4 minutes ago, trurl said:

Trial keys require an internet connection.

For starting the array right? or even to connect to webgui 1-on-1? 

 

I got friends router and got it connected.. now it is working fine..

I have one important query: If i buy the license and if i loose connectivity like it happened now, will i face the problem ,i.e, webgui not accessible or slow, if i connect directly to a PC ? 

Edited March 16, 20179 yr by vinay

1 minute ago, vinay said:

For starting the array right? or even to connect to webgui 1-on-1? 

That is right, but you can't really do much without starting the array. Of course you need to be able to connect to the webUI to start anyway, so it's not clear that is the problem.

 

Not entirely sure exactly how you are connected but it is not the usual way. You really should have mentioned not having a router at the beginning.

32 minutes ago, vinay said:

Just so that you know the unraid is now standalone and not connected to internet. I say this b'coz before my router stopped it was working fine, only when i connected directly did it start behaving weirdly.. 

Also i tried to login to UNRAID GUI mode, even there i see its slow but not as slow as webgui.. 

GUI mode gives you a GUI console with firefox browser to access the webUI. Is that what you mean?

 

Are you using the console to get the diagnostics, or are you using ssh/telnet? I suspect some problem with your "networking" setup.

 

30 minutes ago, trurl said:

That is right, but you can't really do much without starting the array. Of course you need to be able to connect to the webUI to start anyway, so it's not clear that is the problem.

 

Not entirely sure exactly how you are connected but it is not the usual way. You really should have mentioned not having a router at the beginning.

GUI mode gives you a GUI console with firefox browser to access the webUI. Is that what you mean?

 

Are you using the console to get the diagnostics, or are you using ssh/telnet? I suspect some problem with your "networking" setup.

 

Apologies if i did not communicate correctly in the first post about the missing router..

 

Regarding the GUI mode ,yes.  To be exact boot into "OS UNRAID GUI mode" , the second option in boot selection in the list of "SAFE boot".

 

The diagnostics given today was collected through ssh. 

 

Now the problem is resolved. Used another router and  set static IP for the UNRAID and now everything is working.. i can even disconnect UNRAID from router and connect directly to the PC and access "tower.local"  through webgui and viola works..

I agree something went wrong in networking config, but what was it is i have not yet figured out.. But it all starts working fine only when UNRAID got connected to internet(through the router) even before starting the array, i mean the webgui was fast and not issues..

I plan to add a 4 port NIC card to the server and get pfsense VM once again going on it, which I failed to get it working properly last time.. so to me pc to server ,1-on-1 connection is important if anything goes wrong.. If pfsense works this would be prefect solution for me(Nothing too serious , just a home lab)  

Edited March 16, 20179 yr by vinay