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Unable to change file names

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Can anyone give me some help on trying to renaming some of my file names.  I try to change them and it says I don't have permission.  Most files I have no problem with.  I have basically always had this server configured in one manner.  Meaning I am not doing anything too advanced with it.  I tried doing that  New Permissions tool as I read that should fix the issue but I still find I cannot changed the files names.  I did upgrade from 5 to 6.1.3 some time back.

 

Chris

  • Community Expert

We would need to know more about the specific files you are having an issue with. Are they in a Public User Share?

  • Author

here is a picture...im not sure why it says the files are UN-protected?

shares.PNG

  • Author

the ones i am trying to edit right now are in the media folder and that has a Movies and Tv show directories

 

i only have one user and that is Root

Edited by fschris

The problem is probably you're using CouchPotato or Sonarr to move the files after its downloaded, but you haven't told CP/Sonarr to set appropriate permissions.  You should set CP/Sonarr to both change the perms to 0777

 

For the existing files, Tools - Docker Safe New Permissions (Install Fix Common Problems to get the docker safe version)

  • Author

i have only ever moved my files from my pc to the unraid folders using the file explorer. i have no idea what cp/sonarr is

 

i tried the docker safe new permissions tool. it did not fix issue

  • Community Expert
19 minutes ago, fschris said:

im not sure why it says the files are UN-protected?

It means some of the files for the user share is still on cache and so not protected by parity.

15 minutes ago, fschris said:

i only have one user and that is Root

root user actually has no specific access to network shares and so is treated as a "guest", but public shares should be accessible to anyone.

 

6 minutes ago, fschris said:

i tried the docker safe new permissions tool. it did not fix issue

I am beginning to wonder if it really is a permissions issue. Go to Tools - Diagnostics and post your complete diagnostics zip.

  • Author

Here is my diag file...  I am currenlty slowly upgrading my Drives to 4TB. I have a additional 4TB clearing right now.

 

I would like to do some other upgrades as well such as a SSD for my cache drive.  I tried using the mover but it seems like it does not do anything. the cache drive still has files on it.

tower-diagnostics-20170318-0906.zip

  • Community Expert
1 hour ago, fschris said:

I would like to do some other upgrades as well such as a SSD for my cache drive.  I tried using the mover but it seems like it does not do anything. the cache drive still has files on it.

 

  • Community Expert
13 hours ago, trurl said:

I am beginning to wonder if it really is a permissions issue

Nothing in diagnostics related to this issue. We will have to take a look at the specific files involved.

  • Community Expert
2 hours ago, fschris said:

I tried using the mover but it seems like it does not do anything. the cache drive still has files on it.

Also see

 

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