Probably something silly but, there is a movie file in my cache drive that I cannot move or delete with the Mover or Dolphin. Keeps giving me errno. 5

I'm using unraid 6.3.3. tried using the help in Dolphin and I get "could not find service 'khelpcenter'"

appreciate any suggestions. Permissions of the file are "can read and write"

 

 

Edited April 12, 20179 yr by shanelovell
added content

Can you show us how you know the permissions?

 

Can you show us the error you get with mover?

 

Post diagnostics that include the timeframe of the issue.

 

Sorry but I do not see where to find diagnostic files in Dolphin

Edited April 12, 20179 yr by shanelovell
Answer question on diagnostics

If you know how to use the command line it should delete if you ssh into your server. I know this doesn't help your problem really but its a fix.

Edited April 12, 20179 yr by xxredxpandaxx

56 minutes ago, trurl said:

Can you show us how you know the permissions?

 

Can you show us the error you get with mover?

 

Post diagnostics that include the timeframe of the issue.

no error with the mover. it starts and stops as if there is nothing to move. I have been moving a lot of data and this is the only file I've had an issue with

fix common problems shows the file in cache, which is why I'm looking to delete it in Dolphin.

Very Strange, but i was able to delete the file using Krusader.

Thanks for the assistance

10 hours ago, shanelovell said:

Sorry but I do not see where to find diagnostic files in Dolphin

I was referring to the regular diagnostics you get from the unRAID webUI by going to Tools - Diagnostics. Since you had reported that mover had a problem the diagnostics seemed like a good place to see that.

 

Still not convinced you don't have some problem like filesystem corruption. At the very least, if you don't determine the cause of the problem it is likely to reoccur.

11 hours ago, shanelovell said:

Very Strange, but i was able to delete the file using Krusader.

Thanks for the assistance

I think the issue with Dolphin is because by default it copies everything to a trash bin.  So you possibly wound up with your cache drive full.  (Trashbin is configurable in Dolphin, but as of late, I use Krusader now anyways)