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Unable to remotely access server

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I'm unable to access the server remotely, this includes: logging into the web interface and using PuTTY to try and connect to the command line remotely. However I am able to access the console directly with a monitor and keyboard.

Any help would be appreciated.

 

Thanks.

Log in and type diagnostics at the command line.  Then upload the resulting file will be saved on the flash drive (logs folder).  Odds though is that your NIC isn't supported or you have a cabling issue

  • Author
14 hours ago, Squid said:

Log in and type diagnostics at the command line.  Then upload the resulting file will be saved on the flash drive (logs folder).  Odds though is that your NIC isn't supported or you have a cabling issue

I can't find the logs folder on the flash drive

  • Community Expert

From the command line, try this command:     ls -al /boot

 

The list will be alphabetical and you should find an entry named logs/   

If that works, type    ls -al /boot/logs

 

Do you see any files with  diagnostics as a part of a file name in that listing?   That is the file we are asking you to post. 

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