Hi,

 

I have these 2 minor issues which I hope someone could kindly advise on what's the problem and how to fix it:

 

1. The "Log" button on Menu Bar will pop-up another window, but that window is always loading, nothing ever appears (blank page). But the Tools -> System Log is working fine though. I guess these info logged in the System Log are related to me clicking on the "Log" button (a couple of times)

 

Jul  1 07:29:51 Tower root: plugin: running: anonymous
Jul  1 07:29:56 Tower root: plugin: running: anonymous
Jul  1 07:29:57 Tower rc.diskinfo[14908]: killing daemon with PID [4108]
Jul  1 07:29:57 Tower rc.diskinfo[14915]: process started. To terminate it, type: rc.diskinfo --quit
Jul  1 07:30:05 Tower emhttp: err: sendFile: sendfile /usr/local/emhttp/logging.htm: Broken pipe
Jul  1 07:30:05 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix.plugin.manager/scripts/plugin checkall
Jul  1 07:30:06 Tower rc.diskinfo[15406]: process started. To terminate it, type: rc.diskinfo --quit
Jul  1 07:31:19 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix/scripts/tail_log syslog
Jul  1 07:34:46 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix/scripts/tail_log syslog
Jul  1 07:35:06 Tower emhttp: cmd: /usr/local/emhttp/plugins/dynamix/scripts/tail_log syslog

 

2. For "Preclear Disks" plugin, if there is an update (under Plugins -> Installed Plugins), when I click on the update, again another window appears, but again nothing ever appears (blank page). Usually I would have to close the whole UnRaid page and re-open a new UnRaid page then navigate to the same location, it will shows that the plugin has been updated. I've tried updating other plugins, all are working fine except this 1. I have also tried removing the "Preclear Disks" plugin and re-installing it using this: https://raw.githubusercontent.com/gfjardim/unRAID-plugins/master/plugins/preclear.disk.plg, a window will appear but nothing is shown in the window (just blank page). I have tried waiting for more than 1 hr, nothing appears.

 

Also same issue occurs, as in 

 

On UnRaid 6.3.5 upgraded from 6.1.9.

 

Specs:

ASUSTeK COMPUTER INC. - SABERTOOTH Z77

CPU: Intel® Core™ i7-3770 CPU @ 3.40GHz

HVM: Enabled

IOMMU: Enabled

Cache: 256 kB, 1024 kB, 8192 kB

Memory: 16 GB (max. installable capacity 32 GB)

Network: eth0: 1000 Mb/s, full duplex, mtu 1500

Kernel: Linux 4.9.30-unRAID x86_64

OpenSSL: 1.0.2k

 

 

Client:

Windows 7 x64bit

Browser : Chrome Version 58.0.3029.110 (64-bit), I've also tried on IE 11.0.9600.18665 (same issue as Chrome, pop-up window appears but nothing in the window)

 

Appreciate some help here, Thanks in advance. 

Sounds like you have some anti-virus or pop-up blocker installed. Be sure to white list the unraid IP. 

10 hours ago, saarg said:

Sounds like you have some anti-virus or pop-up blocker installed. Be sure to white list the unraid IP. 

I tried incognito mode (which means pop-up blocker disabled) also cannot, tried white list the UnRaid IP for Bitdefender also cannot.

I've been through this several times and I'm having major issues with preclearing a new disk.

 

I'm running unRAID Pro, all disks are WD Red 4Tb

2 Parity disks

11 Data Disks

1 preclear-pending disk.

 

I've also got 2x Sandisk 480GB SSD disks as cache devices.

 

I'm running this one a Supermicro 846, Dual Xeon E5645, 192Gb RAM.

Motherboard - X8DTL

HBA - LSA SAS2008

 

Previously, never had any issues preclearing drives. But this time, every time I try to pre-clear I get the correct disk info up, but when I click start, I get a popup window, which immediately closes. NOTHING is written to the log, and the app sticks on "Starting ..." with the red X - I've left it overnight, nothing. Still the same. The device is recognised within unRAID correctly. Just without a log, I'm not sure what the issue is. Rebooted several times, hard and soft reboots.

The only thing that is ANY different is that the current disks are all "WDC WD40EFRX-68W" - the new disk is "WDC WD40EFRX-68N" all on revision 0A82 firmware.

 

I thought about the device limit on the HBA card, but it's recognising the drive, so it couldn't be that?

 

If I had a log file, I'd attach it!

On 7/1/2017 at 1:54 AM, jowy_ham said:

Appreciate some help here, Thanks in advance. 

 

Really sounds like adblocker and/or antivirus interfering with the GUI. Try a different browser / computer.