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Server keeps crashing after only a few hours - Please help

Featured Replies

Hello All,

 

  My server keeps crashing after only a few hours and I cannot seem to find the culprit.  I've run a multi pass memtest with no errors and can't seem to find anything else obviously wrong.  I've removed all but one plugin and it still crashes, It even crashes under Safe Mode.  Any help or direction as to what to do would be GREATLY appreciated.  I'm about to start swapping out HW to troubleshoot it further.  I've attached the Diagnostics as well as a few screenshots on the monitor after it crashes.

 

Thanks,

 

Chuck

unraid-diagnostics-20170704-2234.zip

2017-06-12 04.00.47.jpg

2017-06-14 05.13.40.jpg

2017-06-23 15.46.49.jpg

2017-07-04 16.00.48.jpg

  • Community Expert

Is this a new server, a server that started to crash out of the blue or started to crash after an unRAID update?

  • Author

The server is about 4 yrs old and probably only started to have issues after upgrading to 6.0.  I can't say that it started after upgrading to 6.0 or even a particular update.  It was rock solid for 3 or 4 years and then just started randomly crashing.  What's funny is that the Web Gui isn't responsive but I can still ping it and still login through Telnet.

 

Chuck

  • Community Expert

Probably hardware related, run memtest, try with another power supply, etc.

  • Author

I've already run a multi pass with memtest which came back ok, and thanks for the suggestions Johnnie, but I was hoping that with the diagnostics and the screenshots that it would be possible to narrow down the possible bad HW before I just start randomly swapping stuff out.

 

Chuck

  • Community Expert
2 minutes ago, chuckufarley said:

but I was hoping that with the diagnostics and the screenshots that it would be possible to narrow down the possible bad HW before I just start randomly swapping stuff out.

 

Doubtful, but maybe someone else can see something.

Shutdown and do a check on the flash drive using another computer.  Corruption seems to be he common search result for the ELF header issues.   Couple other things I noticed is your CPU does not support VT-d and VT-x is disabled.  The lack of VT-d I believe is the reason for the DMAR errors.  There are ways around it (software vs hardware) with a search of the forum, though results are mixed.

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