Hi,

 

I am using v6.3.5 and one of the drive failed.

 

However when I try to replace the damage drive, I see an old drive showing up as "blue ball".

 

I tested the blue ball drive in question on separate computer and it working fine.

 

So this is what i want to do:

- Resolve blue ball back to green ball

- Using the parity data to recover my original missing drive

 

Additional information.  Initially Disk4 (blue ball drive) was showing up as "missing".  Now it is not showing that.  When I assign the existing drive, that's when I get the blue ball

Hi -

 

You should post a Tools -> Diagnostics in order to help diagnose this problem.

Hi

 

I have attached the diagnostics.  Any help will be great.  Thank you.

downloads-diagnostics-20170709-1807.zip

Any help will be appreciated.  Should I start a new config and trust the parity drive?

Shame you don't have the logs from when this happened, the ones you posted are after the problem, and I can't how an existing disk would be detected as new without any hardware change.

 

If you're sure disk4 is the correct one and parity was valid you can try this:

 

 

-Tools -> New Config
-assign all disks, including a new disk of the same size to replace the failed disk, double check parity is the parity slot
-check both "parity is already valid" and "maintenance mode" before starting the array
-start the array
-stop array, unassign disk to rebuild
-start array, check emulated disk mounts and contents look correct
-stop array, reassign disk
-start array to begin rebuild

Edited July 11, 20178 yr by johnnie.black