Hi all,

 

I have a bizarre issue where shortly after a reboot, all my disks go missing.  Both the Dashboard and Main tabs show nothing, and the Web GUI becomes unresponsive.  In fact, even the Description, Version, and Uptime fields at the top right are empty.  I can only restart the system via SSH, which seems to work properly.  If I try to run "diagnostics" from SSH, the resulting .zip file is blank.  This issue seems to occur between a couple of minutes and a couple of hours after a reboot, usually much closer to the former.  It happens even if I don't start up the array, or if I start up the array but don't mount the disks (via maintenance mode).  On reboot, the disks are all displayed properly and the Web GUI behaves as expected, until the issue suddenly occurs again.

 

Unfortunately, I can only provide my diagnostics from before the issue occurs.  I'm attaching a .zip from a couple of minutes after a reboot.  The disks went missing and the Web GUI became unresponsive shortly after I ran the diagnostics.

 

I am running Unraid version 6.3.5.  Any help would be very appreciated.  Thank you!

 

tower-diagnostics-20170721-0155.zip

Edited July 24, 20178 yr by dawnbreak

Put Fix Common Problems into troubleshooting mode, make note of what it says to do after the crash, then start the array and wait for the problem to happen.

Okay, here you go.

FCPsyslog_tail.txt

tower-diagnostics-20170721-1834.zip

Can you stop synctvshows.sh from running. It takes all communication ports.

 

Easiest is to start unRAID in safemode.

root     12360  1561  0 01:55 ?        00:00:00 /bin/sh -c /boot/myscripts/synctvshows.sh >> /boot/myscripts/sync_cron.log 2>&1
root     12362 12360  0 01:55 ?        00:00:00 /bin/bash /boot/myscripts/synctvshows.sh
root     12365 12362 30 01:55 ?        00:00:05 lftp -p 22 -u beardfish,oT5o7bTxZAxLIKv8 sftp://hestia.feralhosting.com
root     12368 12365  1 01:55 pts/0    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12484 12365  1 01:55 pts/1    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12485 12365  1 01:55 pts/2    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12486 12365  1 01:55 pts/3    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12487 12365  1 01:55 pts/4    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12512 12365  1 01:55 pts/5    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12513 12365  2 01:55 pts/6    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12514 12365  1 01:55 pts/7    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12515 12365  1 01:55 pts/8    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12516 12365  3 01:55 pts/9    00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12517 12365  3 01:55 pts/10   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12518 12365  1 01:55 pts/11   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12545 12365  0 01:55 pts/12   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12546 12365  1 01:55 pts/13   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12547 12365  1 01:55 pts/14   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12548 12365  2 01:55 pts/15   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12549 12365  1 01:55 pts/16   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12550 12365  1 01:55 pts/17   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12551 12365  2 01:55 pts/18   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12554 12365  1 01:55 pts/19   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12555 12365  1 01:55 pts/20   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12556 12365  1 01:55 pts/21   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12557 12365  1 01:55 pts/22   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12558 12365  1 01:55 pts/23   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12559 12365  1 01:55 pts/24   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12560 12365  1 01:55 pts/25   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12561 12365  1 01:55 pts/26   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12562 12365  2 01:55 pts/27   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12563 12365  1 01:55 pts/28   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12564 12365  1 01:55 pts/29   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12565 12365  1 01:55 pts/30   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12566 12365  1 01:55 pts/31   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12567 12365  1 01:55 pts/32   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12568 12365  1 01:55 pts/33   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12569 12365  2 01:55 pts/34   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12570 12365  1 01:55 pts/35   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12571 12365  1 01:55 pts/36   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12572 12365  0 01:55 pts/37   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12573 12365  1 01:55 pts/38   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp
root     12574 12365  1 01:55 pts/39   00:00:00 ssh -a -x -s -l beardfish -p 22 hestia.feralhosting.com sftp

 

 

Edited July 22, 20178 yr by bonienl

On 7/22/2017 at 2:29 AM, bonienl said:

Can you stop synctvshows.sh from running. It takes all communication ports.

 

Easiest is to start unRAID in safemode.

 

You were right.  I was using segmented downloading with lftp, the script was causing issues.