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GUI Locks Up, Best way to debug why reboots dont work

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So the GUI locks up on occasion for me. What I am wondering is why I can't reboot it from the command line anymore This isn't new to 6.3.5, this has been happening for a long time for me. I do have the powerdown plugin installed.

 

I try:

 

reboot

powerdown -r now

shutdown -r now

 

They all appear to "work" with the System restart now message, but do nothing.

  • 2 weeks later...
  • Author

bump... server appears to be hung up again and I know when I cmd line reboot it nothing will reboot. any thoughts?

Edited by wickedathletes

  • Community Expert

Powerdown plugin is deprecated.

 

Before rebooting, you should be trying to get your diagnostics. Type "diagnostics" at the command line then shut down and get the diagnostics zip from your flash drive and post it.

  • Author
7 hours ago, trurl said:

Powerdown plugin is deprecated.

 

Before rebooting, you should be trying to get your diagnostics. Type "diagnostics" at the command line then shut down and get the diagnostics zip from your flash drive and post it.

 

unfortunately this time it was completely locked out.

 

any reason why shutdown -r now or reboot wouldn't work then? And if their is a better way when the UI locks up to reboot the server, I would love to know

 

Upgrade to version 6.3.5. This version allows to perform a poweroff or reboot command from CLI (or respective GUI buttons), which tries first a clean shutdown/reboot of the system and in case of trouble a forced shutdown/reboot (just be patient this may take several minutes).

 

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